PNC Bank Introduces New Digital Direct Deposit Manager
Rhea-AI Summary
PNC Bank (NYSE: PNC) has launched PNC Direct Deposit, a new feature within their mobile app that streamlines the direct deposit management process for clients. The innovative solution allows customers to set up and modify direct deposits for payroll, Social Security payments, and other regular income directly through the PNC Mobile app.
The integrated solution eliminates the need for manual paperwork and reduces error risks by connecting employers, payroll providers, and PNC in a single digital experience. Alex Overstrom, head of Retail Banking, highlighted that this enhancement aligns with PNC's strategy of being customers' primary bank and has received strong client response.
Positive
- Streamlined digital direct deposit management through mobile app integration
- Reduced risk of errors by eliminating manual data entry
- Enhanced customer experience with paperless process
- Simplified connectivity between employers, payroll providers, and bank
Negative
- None.
News Market Reaction – PNC
On the day this news was published, PNC gained 0.89%, reflecting a mild positive market reaction.
Data tracked by StockTitan Argus on the day of publication.
New PNC Mobile App functionality provides seamless client experience to manage direct deposit preferences
"This integrated direct deposit solution is just another example of how PNC is continuously enhancing and improving the client experience," said Alex Overstrom, head of Retail Banking. "By embedding direct deposit functions directly within the mobile app, our clients can seamlessly update and manage their direct deposit preferences without the hassle of filling out paperwork and finding routing and account numbers."
PNC Direct Deposit is an integrated experience offering clients a seamless and streamlined way to update or change their direct deposit preferences with just a few clicks – without the need to fill out forms or make phone calls. This new solution simplifies the traditional process of changing direct deposit preferences by bringing the employer, payroll provider and PNC into a single digital experience. The digital solution also removes the need for manual data entry of account numbers, reducing the risk of user errors and delays in receiving payments.
"Being our customers' primary bank is core to our relationship-oriented strategy, and key to that is making it easy for our customers to manage their direct deposits. What we have seen since rolling out PNC Direct Deposit is that that when we make it seamless for clients to choose PNC as their primary bank, they respond. The momentum has just been incredible," said Overstrom.
All PNC consumer clients have access to PNC Direct Deposit within the PNC Mobile app, for use with a PNC consumer checking or savings account. For more information, please visit https://www.pnc.com/en/customer-service/direct-deposit.html.
PNC Bank, N.A., is a member of The PNC Financial Services Group, Inc. (NYSE: PNC). PNC is one of the largest diversified financial services institutions in the
CONTACT:
Darby Rowe
(717) 824-6314
darby.rowe@pnc.com
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SOURCE PNC Bank
FAQ
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