U.S. Operator Selects RADCOM to Deliver SaaS Service Assurance Solution on AWS

Rhea-AI Summary

RADCOM (Nasdaq: RDCM) has secured a contract extension with a U.S. telecom operator to deploy RADCOM ACE Service Assurance on Amazon Web Services (AWS) as a Software-as-a-Service (SaaS) solution. This move enables the operator to improve network automation, flexibility, and real-time insights, ensuring excellent customer experiences and quality services.

Positive

• Secured contract extension with a U.S. telecom operator to deploy RADCOM ACE on AWS, enhancing automation and flexibility.

• Migration to SaaS model on AWS enables telecom operators to roll out services faster and manage networks more efficiently.

• Cloud-native architecture of RADCOM ACE integrates efficiently with multiple AWS services, providing critical insights and automation.

Negative

• None.

Telecommunications Analyst

This extension of contract between RADCOM and the U.S. telecom operator signifies a commitment to enhancing service quality through the use of advanced cloud technologies. By opting for RADCOM's ACE Service Assurance on AWS, the operator is looking to leverage the scalability and reliability of cloud services to ensure customer satisfaction. The automation and real-time insights offered by RADCOM's solution can potentially reduce downtime and improve overall network performance, which are critical factors in customer retention and competitive differentiation. Investors should note that as telecom companies increasingly depend on robust network infrastructures, providers like RADCOM that can facilitate a smooth transition to the cloud and offer effective service assurance solutions are well-positioned to benefit from this industry trend.

Cloud Solutions Expert

RADCOM's shift to offer its Service Assurance solution via AWS's SaaS model represents a strategic alignment with industry-wide cloud adoption. For investors, this translates to RADCOM's proactive stance in the marketplace, focusing on cost efficiency and scalability. The ability to integrate seamlessly with AWS services may provide RADCOM a competitive edge in terms of deployment speed and operational agility. The telecom sector's ongoing transformation through digitalization is likely to reinforce the importance of cloud-native architectures. Investors might view this partnership as a positive indicator of RADCOM's growth potential and the increasing demand for cloud-based service assurance in telecom.

Financial Analyst

From a financial standpoint, the extension of RADCOM's contract with a major U.S. telecom operator is indicative of sustained revenue streams and customer loyalty. The transition to a SaaS model on AWS may offer RADCOM a more predictable and stable revenue model, which is typically appealing to investors. Moreover, the emphasis on cost reduction for the operator could lead to an improved bottom line for RADCOM as they streamline their service offerings. Investors should monitor RADCOM's future earnings calls for updates on the financial impact of such contracts and their expansion strategy within the cloud services domain.

TEL AVIV, Israel, May 2, 2024 /PRNewswire/ -- RADCOM Ltd. (Nasdaq: RDCM) announced today that a U.S. telecom operator has extended its contract to use RADCOM ACE Service Assurance to drive quality and ensure superior customer experiences. As part of this contract extension, RADCOM ACE will run on Amazon Web Services (AWS) as a Software-as-a-Service (SaaS).

Deploying RADCOM ACE on AWS will enable this operator to achieve high levels of automation and flexibility when using their assurance solution to gain real-time insights into the network and user experience. This allows the operator to adapt quickly to network changes, ensuring excellent customer experiences and delivering top-quality services.

"We are thrilled to be chosen by this customer and extend our relationship with them as we migrate their assurance solution to a full SaaS model. It is a testimony to our innovative cloud-based solution and telco-cloud domain expertise," said Hilik Itman, RADCOM's interim Chief Executive Officer. "Assurance automation and integration with AWS enable telecom operators to roll out services faster, manage networks more efficiently, and gain real-time insights for top-quality service delivery on AWS."

RADCOM ACE leverages its cloud-native architecture to efficiently integrate with multiple AWS services as it processes the operator's network data, presents critical insights, and automates changes. The migration from a private cloud environment to a SaaS model on AWS addresses the operator's need to reduce cost and focus its engineering resources on highly technical tasks. The telecom operators' experience and usage of RADCOM's Service Assurance platform was a crucial consideration in selecting the solution for its network migration to AWS, as it helps engineering teams maintain consistency in service quality, measured and ensured by RADCOM ACE.

For all investor inquiries, please contact:

About RADCOM

RADCOM (Nasdaq: RDCM) is the leading expert in 5G-ready cloud-native network intelligence solutions for telecom operators transitioning to 5G. RADCOM Network Intelligence consists of RADCOM Network Visibility, RADCOM Service Assurance, and RADCOM Network Insights. The RADCOM Network Intelligence suite offers intelligent, container-based, on-demand solutions to deliver network analysis from the RAN to the core for 5G assurance. Utilizing automated and dynamic solutions with smart minimal data collection, on-demand troubleshooting, and cutting-edge techniques based on machine learning, these solutions work in harmony to provide operators with an understanding of the entire customer experience and allow them to troubleshoot network performance from a high to granular level while reducing storage costs and cloud resource utilization. For more information on how to RADCOMize your network today, please visit www.radcom.com, the content of which is not a part of this press release.

Risks Regarding Forward-Looking Statements

Certain statements made herein that use words such as "expect," "believe," "will," "plan," or similar expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and other securities laws. For example, when the Company discusses the potential benefits of the RADCOM ACE Service Assurance, it is using forward-looking statements. These forward-looking statements involve known and unknown risks and uncertainties that could cause the actual results, performance, or achievements of the Company to be materially different from those that may be expressed or implied by such statements, including, among others, changes in general economic and business conditions and specifically, decline in demand for the Company's products, inability to timely develop and introduce new technologies, products, and applications, loss of market share and pressure on prices resulting from competition and the effects of the war in Israel. For additional information regarding these and other risks and uncertainties associated with the Company's business, reference is made to the Company's reports filed from time to time with the U.S. Securities and Exchange Commission. The Company does not undertake to revise or update any forward-looking statements for any reason.

Investor Relations:

Miri Segal
MS-IR LLC
917-607-8654
msegal@ms-ir.com

Company Contact:

Hadar Rahav  
CFO  
+972-77-7745062 
hadar.rahav@radcom.com    

 

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SOURCE RADCOM Ltd.

FAQ

What is the contract extension about?

RADCOM extended its contract with a U.S. telecom operator to deploy RADCOM ACE Service Assurance on AWS.

How does RADCOM ACE benefit the operator?

RADCOM ACE enables high levels of automation, flexibility, and real-time insights for the operator.

What cloud platform does RADCOM ACE run on?

RADCOM ACE runs on Amazon Web Services (AWS) as a Software-as-a-Service (SaaS) solution.

Who is RADCOM's interim CEO?

Hilik Itman is RADCOM's interim Chief Executive Officer.

What does the migration to a SaaS model on AWS address for the operator?

It addresses the operator's need to reduce cost and focus engineering resources on technical tasks.