Real’s May Agent Survey: Market Momentum Slows as Buyer Leverage Grows
Agents remain optimistic, prioritizing economics and culture over brand in brokerage decisions
This month’s survey also provides a look into what drives agents’ decisions when choosing a brokerage, expressing brand affiliation plays a surprisingly minimal role in their choice. Instead, agents overwhelmingly prioritize compensation structure, company culture, and technology when selecting where to affiliate. Similarly, agents report that clients select them based on personal relationships, responsiveness, and professional reputation, rather than the brokerage’s brand name.
“Based on our survey, the spring market is clearly tilting toward buyers, with more inventory and greater pricing flexibility emerging across many regions,” said Tamir Poleg, Chairman and CEO of Real. “But even with this shift in leverage, affordability remains a key hurdle. Until mortgage rates ease or wage growth catches up, we expect this dynamic of increased supply yet more selective demand to define the market in the near term.”
“This month’s survey reinforces what we hear from agents every day: they’re choosing brokerages based on what truly moves their business forward: economics, culture and technology,” said Dre Madden, Chief Marketing Officer at Real. “While brand recognition still matters, it’s our values, our tools and our agent-first model that continue to drive growth and attract top talent to Real.”
Key Survey Findings: Market Trends and Insights
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Home Sales Activity Continues to Slow in May: Real’s Transaction Growth Index, which tracks year-over-year changes in home-sales activity reported by agents, declined to 44.2 in May, down from 47.8 in April. A reading below 50 indicates contraction. In the
U.S. , the subindex slipped to 43.9 from 49.0, while Canada’s reading was more positive, improving to 46.7 from 36.3. -
Agent Optimism Remains Positive, Though Softening: Real’s Agent Optimism Index, which measures agents’ 12-month outlook for their local markets, declined to 57.0 in May from 65.8 in April. While a reading above 50 indicates net optimism, the trend is downward. Still,
38% of agents felt more optimistic in May (including8% who felt significantly more optimistic), compared to22% who felt more pessimistic and31% reporting no change from the prior month. -
Buyers Regain Market Power: In May,
43% of agents said their local market favors buyers, while only28% said it favored sellers, and29% described conditions as balanced. Agents cited rising inventory, longer times on the market and greater room for negotiation as signals of this ongoing power shift. -
Affordability and Economic Concerns Lead Buyer Challenges: Affordability was again the top challenge facing buyers, cited by
50% of agents. However, concern about the broader economy grew significantly:28% of agents named economic uncertainty as the biggest barrier to buyers, up from23% in April and the highest since the survey began. Inventory constraints (14% ) and buyer competition (5% ) were seen as lesser issues.
Key Survey Findings: Agent Priorities and Impact of Brokerage Brand
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Brokerage Brand Plays Limited Role in Agent Affiliation: When asked what three factors most influenced their decision to join their current brokerage, only
6% of agents selected brand reputation. Instead, agents overwhelmingly prioritized:-
Economics (commission split, cap, revenue share) –
64% -
Company Culture and Values –
55% -
Technology and Tools –
38% -
Freedom and Flexibility (e.g., ability to work how/where desired) –
32% -
Equity Ownership Opportunity –
28% -
Leadership and Management –
26% -
Training and Professional Development –
17%
-
Economics (commission split, cap, revenue share) –
-
Clients Prioritize Agent Relationships Over Brokerage Brand: Agents confirmed that client decisions are driven by trust and relationships, not brokerage brand identity. The most influential factors include:
-
Personal Relationships and Referrals: Cited by
89% of agents as the top driver for client choice. -
Responsiveness and Communication:
60% of agents highlight timely follow-up and clear communication as critical for earning client trust and business. -
Professional Reputation:
54% of agents noted their track record as a key factor in clients choosing to work with them.
-
Personal Relationships and Referrals: Cited by
-
Brokerage Brand Affiliation Less Important to Clients. Regarding the importance of brand affiliation to clients, the survey found:
-
A significant
58% of agents believe brand affiliation is not important to clients (38% "not very important" and20% "not at all important"). -
Only
27% consider it "somewhat important," while a combined15% (9% "very important" and6% "extremely important") view it as highly important.
-
A significant
A summary presentation of these results can be found on Real’s investor relations website at https://investors.onereal.com/.
About the Survey
The Real Brokerage May 2025 Agent Survey included responses from over 260 real estate agents across
About Real
Real (NASDAQ: REAX) is a real estate experience company working to make life’s most complex transaction simple. The fast-growing company combines essential real estate, mortgage and closing services with powerful technology to deliver a single seamless end-to-end consumer experience, guided by trusted agents. With a presence in all 50 states throughout the
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Investor inquiries:
Ravi Jani
Chief Financial Officer
investors@therealbrokerage.com
908.280.2515
For media inquiries:
Elisabeth Warrick
Senior Director, Marketing, Communications & Brand
press@therealbrokerage.com
201.564.4221
Source: The Real Brokerage Inc.