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Rockwell Automation Unveils Powerful New Service to Detect and Respond to OT Cyber Threats

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Rockwell Automation (NYSE: ROK) has launched its new Security Monitoring and Response service, designed for 24/7 real-time monitoring of operational technology (OT) environments. The service addresses rising cybersecurity risks and talent shortages in industrial settings, as identified in the State of Smart Manufacturing report.

The service, powered by Rockwell's OT Security Operations Center (SOC), offers:

  • Continuous monitoring and advanced threat detection with real-time surveillance
  • Rapid response and remediation support from OT cybersecurity analysts
  • Comprehensive reporting through monthly executive summaries and quarterly business reviews

The solution aims to reduce disruption, downtime, and potential financial losses while improving operational efficiency through automated security tasks. The service is now available to Rockwell customers and security partner customers.

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Positive

  • Launch of new revenue-generating cybersecurity service
  • Addresses critical market needs in industrial automation
  • Potential for recurring revenue through subscription-based monitoring service
  • Expands company's presence in growing cybersecurity market

Negative

  • Requires significant investment in SOC infrastructure and skilled personnel
  • Faces competition in crowded cybersecurity services market

Insights

Rockwell's new 24/7 OT security monitoring service addresses critical manufacturing challenges of cybersecurity risks and workforce shortages.

Rockwell Automation's new Security Monitoring and Response service addresses a critical vulnerability gap in the industrial sector. As manufacturing environments become increasingly connected, they've simultaneously become more susceptible to cyber threats, yet most lack the specialized security expertise to defend these unique operational technology (OT) environments.

The service's architecture is particularly noteworthy as it's purpose-built for industrial settings where downtime can cost millions and conventional IT security approaches often fail. By providing continuous 24/7 monitoring through dedicated OT security analysts, Rockwell is addressing both the technical and talent shortage challenges simultaneously - a significant advantage given that cybersecurity risks and skilled worker shortages are among the top 5 external obstacles for critical manufacturing.

The three-pronged approach of continuous monitoring with advanced analytics, rapid response with step-by-step remediation guidance, and comprehensive reporting offers a complete security operations framework. This effectively transforms raw security data into actionable intelligence, crucial for environments where security teams are often understaffed or nonexistent.

By automating routine security tasks and providing specialized OT security expertise, this service helps manufacturers protect operations without diverting resources from core production priorities. The modular and scalable design suggests Rockwell has built this with the diverse needs of industrial customers in mind, from small operators to large enterprises with complex industrial control systems.

Rockwell expands beyond traditional automation with an OT security monitoring service that enhances operational resilience while addressing skilled labor shortages.

This new Security Monitoring and Response service represents a strategic evolution in Rockwell Automation's capabilities beyond traditional industrial automation hardware and software. By delivering specialized cybersecurity services for operational technology environments, Rockwell is addressing two interrelated challenges that their customers face: growing cyber threats and the difficulty of finding qualified security personnel with industrial expertise.

What makes this offering particularly valuable is its potential to reduce operational disruption and unplanned downtime - the metrics that matter most to manufacturing executives. The ability to detect and mitigate threats before they impact production provides tangible business value beyond security alone. This represents a shift toward services that directly impact operational resilience and business continuity.

The service's integration with existing architecture is significant, as it allows manufacturers to enhance security without disruptive infrastructure changes. By offloading day-to-day security monitoring to Rockwell's dedicated team, manufacturers can focus internal resources on core production priorities while maintaining comprehensive visibility through executive summaries and quarterly business reviews.

The timing of this release aligns with growing regulatory pressure on critical infrastructure operators to implement more robust cybersecurity controls. By making this service available to both direct customers and through security partners, Rockwell is creating multiple adoption pathways, potentially accelerating market penetration across their substantial installed base of automation customers.

New offering delivers 24/7 real-time threat detection and response to combat rising
cybersecurity risks in operational technology environments

MILWAUKEE, April 28, 2025 /PRNewswire/ -- Rockwell Automation, Inc. (NYSE: ROK), the world's largest company dedicated to industrial automation and digital transformation, today announced its Security Monitoring and Response service, which is purpose-built to deliver continuous, real-time monitoring of operational technology (OT) environments. Security Monitoring and Response seamlessly integrates into existing architecture to help industrial organizations stay ahead of cyber threats and build resilient operations.

Securing OT environments is getting more complex due to increasing industrial cybersecurity incidents, vulnerabilities and talent shortages. The recent State of Smart Manufacturing report found cybersecurity risks and a shortage of skilled workers were both among the top 5 external obstacles for critical manufacturing.

"As cyber risk continues to increase, manufacturers need constant vigilance and the right expertise to stay ahead of evolving threats. But they often lack the resources to do so," said Nick Creath, cybersecurity services lead product manager at Rockwell Automation. "Security Monitoring and Response provides the visibility, intelligence and rapid action required to safeguard industrial environments through 24/7 continuous monitoring, real-time threat detection and expert-led response. As a trusted partner, Rockwell is an extension of its customers' teams, helping bridge skills gaps while enhancing their security posture."

Enabled by the Rockwell Automation OT Security Operations Center (SOC), the new offering addresses security risks, resource gaps and operational inefficiencies with its dedicated team of experienced OT cybersecurity analysts. Key capabilities of Security Monitoring and Response include:

  • Continuous monitoring and advanced threat detection: 24/7 real-time monitoring of OT environments provides continuous surveillance and rapid detection of potential threats. Rockwell OT cybersecurity analysts use advanced analytics to prioritize and investigate alerts, transforming raw data into actionable insights.
  • Rapid response and remediation: Knowledgeable guidance and proven strategies support rapid response in the event of a security incident. OT SOC analysts provide step-by-step support to help manage incidents efficiently and reduce operational impacts.
  • Comprehensive reporting and scalability: Comprehensive monthly executive summaries and quarterly business reviews keep stakeholders informed and engaged. The modular and scalable solutions are tailored to help meet the unique needs of each customer to deliver flexibility and growth.

Through early detection and mitigation of threats, Security Monitoring and Response can help reduce disruption, downtime and potential financial losses, improving operational efficiency by automating day-to-day security tasks. The service also helps teams make data-driven decisions with real-time visibility into security posture and bridges skills gap challenges through its dedicated security team, allowing manufacturers to focus on critical business priorities while keeping their operations actively monitored and resilient.

Rockwell will be on-site at RSA Conference in San Francisco from April 28 through May 1. Visit Booth N-4628 to learn more about Security Monitoring Response and other Rockwell offerings.

Security Monitoring and Response is now available to Rockwell customers and Rockwell's security partner customers. To read more about Security Monitoring and Response, click here.

About Rockwell Automation
Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 27,000 problem solvers dedicated to our customers in more than 100 countries as of fiscal year end 2024. To learn more about how we are bringing the Connected Enterprise® to life across industrial enterprises, visit www.rockwellautomation.com.

 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/rockwell-automation-unveils-powerful-new-service-to-detect-and-respond-to-ot-cyber-threats-302438615.html

SOURCE Rockwell Automation, Inc.

FAQ

What are the key features of Rockwell Automation's new Security Monitoring and Response service?

The service offers 24/7 real-time OT environment monitoring, rapid threat detection and response, expert-led remediation support, and comprehensive reporting through monthly executive summaries and quarterly business reviews.

How does ROK's new security service address manufacturing industry challenges?

It addresses two top manufacturing challenges: cybersecurity risks and skilled worker shortages, by providing continuous monitoring and expert OT security analysts to bridge the skills gap.

What benefits does Rockwell's Security Monitoring and Response service provide to customers?

The service helps reduce disruption, downtime, and financial losses, improves operational efficiency through automated security tasks, and provides real-time visibility into security posture.

When will ROK's Security Monitoring and Response service be available?

The service is currently available to Rockwell customers and Rockwell's security partner customers.
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