Roadrunner Does It Again: Adds 278 New Lanes to Its Smart Network. One-third of the New Routes Further Augment the LTL Carrier's Signature "1,000+ Mile Power Lanes"
Rhea-AI Summary
Roadrunner, a leading LTL transportation provider, has expanded its Smart Network™ with 278 new lanes, with one-third being signature '1,000+ Mile Power Lanes'. The expansion strengthens service from major hubs including Atlanta, Detroit, Nashville, Cleveland, and Grand Rapids, maintaining expedited service levels without using rail freight.
The company's Executive Chairman and CEO, Chris Jamroz, received the 2025 Pros to Know Award in the Top Transportation Innovators Category. Roadrunner has garnered multiple recognitions, including the Platinum LTL Carrier Award from Echo Global Logistics, Breakthrough Carrier Award from GLT Logistics, and Elite Carrier Award from TQL.
Since 2020, Roadrunner has focused on service quality, achieving significant improvements in Net Promoter Score (NPS) and Customer Value Index as ranked by Mastio in 2024. The company continues to invest in technology and automation while expanding its direct metro-to-metro network across North America.
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- Significant network expansion with 278 new lanes
- Strong focus on profitable long-haul routes with one-third of new lanes over 1,000 miles
- Highest improvement in Net Promoter Score and Customer Value Index in 2024
- Multiple industry awards recognizing service quality and performance
- Zero dependency on rail freight, maintaining full operational control
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- None.
Executive Chairman of the Board and CEO, Chris Jamroz, Receives the 2025 Pros to Know Award in the Top Transportation Innovators Category
"In our latest expansion, one-third of the lanes are more than 1,000-miles long, which as the preeminent long-haul LTL carrier in the nation, is our 'sweet spot,'" said Tomasz Jamroz, President and COO at Roadrunner. "We are expanding our already robust network out of
Chris Jamroz is the architect and chief executive behind some of the most successful transformations in logistics globally including Roadrunner's multi-year transformation into a Mastio-rated Top Tier carrier. His remarkable efforts earned him the Top Transportation Innovators award from Supply & Demand Chain Executive, which recognizes outstanding executives whose accomplishments offer a roadmap for other leaders looking to leverage supply chain for competitive advantage.
"Many of today's supply chain pros are more than just leaders within their space; they're true pioneers of change," says Marina Mayer, Editor-in-Chief of Food Logistics and Supply & Demand Chain Executive. "This year's list of winners really pushed the boundaries in all facets: creating, implementing, transforming, innovating, reinventing, and collaborating. They executed on all fronts, over-delivering and over-performing. They are true professionals to know in the supply chain space."
"This award really is a testament to the work and dedication of the entire Roadrunner team as we've proven we're the greatest comeback in transportation history," said Chris Jamroz, Executive Chairman of the Board and CEO. "We are literally the game-changers in LTL transportation. By leveraging our data and technology-powered network, we are optimizing the shipping protocols for our customers and at this point, the sky's the limit."
The trend of recognition continues for the LTL carrier, as Roadrunner has been the recipient of several service quality awards from multiple shippers including: the Platinum LTL Carrier Award from Echo Global Logistics, which recognizes outstanding service, commitment, and performance; the Breakthrough Carrier of the Year Award from GLT Logistics, which celebrates dedication to innovation and improvement; and the Elite Carrier Award from Total Quality Logistics (TQL). Roadrunner was recognized by Newsweek™ as one of America's Most Trustworthy Companies and was named a Top 100 Trucking Company by Inbound Logistics.
Commitment to Service Excellence and Innovation
Since 2020, Roadrunner has prioritized on-time delivery and superior service quality. The company is proud to have built one of the industry's most reliable networks, consistently achieving on-time performance and expedited service that exceeds customer expectations. In 2024, Roadrunner achieved the highest jump in Net Promoter Score (NPS) and Customer Value Index score of any company as ranked by Mastio, the industry's most recognizable operational audit and reputation survey.
In the coming year, Roadrunner will further strengthen its industry-leading direct metro-to-metro network, ensuring faster and more reliable connections between major metropolitan areas across
About Roadrunner
Roadrunner offers more direct long-haul metro-to-metro shipping than any other nationwide LTL carrier in
More than 1,000 drivers leverage the Roadrunner Smart Network™ to empower their businesses and are fiscally motivated to deliver freight on time, intact, and damage free. (PINK: RRTS)
To learn more about shipping with Roadrunner: https://www.roadrunnerLTL.com
Explore careers in sales, operations, and technology at Roadrunner: https://www.shiproadrunnerfreight.com/careers/work-with-us/
To drive for Roadrunner as Owner Operators and Teams: https://run4roadrunner.com/
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SOURCE Roadrunner
FAQ
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