Roadrunner Does It Again (and Again): Accelerates Growth with Over 100 New Lanes, Opens Kansas City Market, and Expands Guaranteed Routes Adding 21,000+ Miles to Its Smart LTL Network

Rhea-AI Summary

Roadrunner (NYSE:RRTS) has announced a significant network expansion, adding over 100 new lanes to its Smart Network™ and launching a new hub in Kansas City. The expansion adds 21,000+ miles of coverage across the U.S. and Canada, following nearly 300 lanes added in March 2025.

The company is expanding its Guaranteed Lane service to more than 60 lanes nationwide, with new routes including Houston to Atlanta and Philadelphia to Dallas. The expansion primarily strengthens Midwest regional offerings, with major new lanes originating from key cities like Cincinnati, Cleveland, and Detroit, while also enhancing Northeast, South, Southeast, and West coast connectivity.

Roadrunner's service quality has been recognized with multiple awards, including the Platinum LTL Carrier Award from Echo Global Logistics and achieved the highest jump in Net Promoter Score in 2024 according to Mastio's industry survey.

Positive

• Addition of 100+ new lanes and 21,000+ miles to network coverage
• Expansion of Guaranteed Lane service to 60+ lanes nationwide
• Establishment of Kansas City as major new hub with 30+ inbound lanes
• Four consecutive months of record Customer Point of View service metrics
• Highest jump in Net Promoter Score (NPS) in 2024 among industry peers
• Multiple service quality awards from major logistics companies

Negative

• None.

The announcement follows a launch of nearly 300 new lanes introduced in March 2025, continuing Roadrunner's rapid national expansion.

CHICAGO, July 24, 2025 /PRNewswire/ -- Roadrunner, The Greatest Comeback Story in Transportation's History™, is accelerating its national growth with over one hundred new lanes added to its proprietary Smart Network™, reinforcing its position as the premier carrier for direct, long-haul, metro-to-metro LTL service with a strong Midwest regional offering.

In addition, Roadrunner is launching new Guaranteed Lanes, expanding its industry-leading guaranteed network to more than 60 lanes nationwide. These additions contribute over 21,000 new miles of coverage across the U.S. and Canada and establish Kansas City as a major new hub, now served by over thirty inbound lanes from every region. This expansion follows the nearly three hundred new lanes Roadrunner added in spring 2025, continuing the company's rapid growth trajectory. Roadrunner, a specialist in long-haul, direct metro-to-metro shipping with average routes exceeding 1,400 miles, is expanding its service capabilities. The new additions provide direct connectivity on routes averaging 315 miles, offering shippers more flexibility—particularly across the Midwest.

"The addition of new lanes into our Smart Network speaks volumes about the level of service we're delivering," said Tomasz Jamroz, President and COO of Roadrunner. "This expansion moves us closer to our goal of becoming the preeminent long-haul LTL carrier in the country. We're increasing speed, reliability, and efficiency where our customers need it most. We're coming off four consecutive months of record Customer Point of View service metric gains, which validate our relentless focus on operational excellence and customer satisfaction."

The Midwest sees the largest expansion, with major new lanes originating from Cincinnati, Cleveland, Detroit, Indianapolis, Louisville, Milwaukee, Minneapolis–St. Paul, Grand Rapids, Lansing, Chicago, and Columbus. This consolidates Roadrunner's core network across industrial and manufacturing hubs, connecting nearly every key Midwestern market directly to its new hub in Kansas City.

The Northeast gains significant reach, with lanes from Boston, Philadelphia, New York/New Jersey (both Newark and Metro areas), Baltimore, and connections feeding into Cleveland and Kansas City. This bolsters long-haul routes linking dense population centers to the Midwest heartland.

In the South and Southeast, new lanes stem from Atlanta, Charlotte, Miami, Orlando, Nashville, and Houston, giving southern shippers expanded access to Kansas City and onward via other Midwest routes.

The West gains a coast-to-coast bridge with lanes from Phoenix, San Diego, Fresno, San Francisco, Sacramento, and Portland, further extending connectivity into the central U.S.

Altogether, these new lanes form a nationally balanced network, but with a heavy concentration on strengthening Midwestern and Northeastern corridors, ensuring seamless coast-to-coast and border-to-border reach while feeding freight efficiently into Kansas City as a central hub.

"Our commitment to a direct-run Smart Network gives shippers more control and reliability—especially as others in the market contract," said Shari Leon, Vice President of Linehaul Operations. "In just the past four months, we've added 400 new lanes—including 100+ this month—expanding our service reach and accelerating transit times with fewer handoffs. This scale-up into high-demand cities showcases the power of our over-the-road model and precision linehaul planning."

As part of the announcement, Roadrunner is expanding its Smart Guarantee Lane offering—its bold "service-quality-first" commitment that promises on-time delivery or the shipment is free. New Guaranteed Lanes include:

• Houston → Atlanta
• Philadelphia → Dallas
• Seattle → Dallas
• San Francisco → Chicago
• Commerce, CA → Atlanta, Cincinnati, Indianapolis
• Milwaukee → Dallas, Houston, San Francisco

Roadrunner has been the recipient of several service quality awards from multiple shippers including: the Platinum LTL Carrier Award from Echo Global Logistics, which recognizes outstanding service, commitment, and performance; the Breakthrough Carrier of the Year Award from GLT Logistics, which celebrates dedication to innovation and improvement; and the Elite Carrier Award from Total Quality Logistics (TQL). Roadrunner was recognized by Newsweek™ as one of America's Most Trustworthy Companies and was named a Top 100 Trucking Company by Inbound Logistics.

Commitment to Service Excellence and Innovation

Since 2020, Roadrunner has prioritized on-time delivery and superior service quality. The company is proud to have built one of the industry's most reliable networks, consistently achieving on-time performance and expedited service that exceeds customer expectations. In 2024, Roadrunner achieved the highest jump in Net Promoter Score (NPS) and Customer Value Index score of any company as ranked by Mastio, the industry's most recognizable operational audit and reputation survey.

Roadrunner continues to strengthen its industry-leading direct metro-to-metro network, ensuring faster and more reliable connections between major metropolitan areas across North America. The company is investing heavily in innovative technologies and automation, driving efficiency, and enhancing the customer experience. Their commitment to innovation will continue to set them apart as they build a best-in-class transportation network, designed to meet the growing demands of the modern supply chain.

About Roadrunner
Roadrunner offers more direct long-haul metro-to-metro shipping than any other nationwide LTL carrier in the United States. With nationwide presence, service into Canada and Mexico, and terminals across 40+ metro markets, the company's Smart Network™ is the preferred choice for shippers looking to move freight quickly and reliably. With Driver Teams executing Over-the-Road (OTR) moves and no freight moving on rail, their customers enjoy industry-leading transit times. The award-winning operations platform is fueled by AI and ML technology, assuring integrity of custodial controls of freight and real-time tracking and visibility. Direct routing eliminates the need for rehandles and freight handovers and hence reduces the risk of loss or damage.   

More than 1,000 drivers leverage the Roadrunner Smart Network™ to empower their businesses and are fiscally motivated to deliver freight on time, intact, and damage free. (PINK: RRTS)

To learn more about shipping with Roadrunner: https://www.roadrunnerLTL.com   

Explore careers in sales, operations, and technology at Roadrunner: https://www.shiproadrunnerfreight.com/careers/work-with-us/  

To drive for Roadrunner as Owner Operators and Teams: https://run4roadrunner.com/  

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SOURCE Roadrunner

FAQ

What is the scope of Roadrunner's (RRTS) July 2025 network expansion?

Roadrunner added over 100 new lanes to its Smart Network, contributing 21,000+ miles of coverage across the U.S. and Canada, and established Kansas City as a major hub with over 30 inbound lanes.

How many Guaranteed Lanes does Roadrunner (RRTS) now offer?

Roadrunner expanded its Guaranteed Lane service to more than 60 lanes nationwide, including new routes like Houston to Atlanta and Philadelphia to Dallas.

What are the key markets in Roadrunner's (RRTS) 2025 expansion?

The expansion primarily focuses on the Midwest region, including Cincinnati, Cleveland, Detroit, and Indianapolis, while also adding connectivity in the Northeast, South, Southeast, and West coast markets.

What recent awards has Roadrunner (RRTS) received for service quality?

Roadrunner received the Platinum LTL Carrier Award from Echo Global Logistics, the Breakthrough Carrier Award from GLT Logistics, and was named one of America's Most Trustworthy Companies by Newsweek.

What is the average route length for Roadrunner's (RRTS) long-haul service?

Roadrunner's long-haul, direct metro-to-metro shipping routes average over 1,400 miles, while the new additions provide direct connectivity on routes averaging 315 miles.