SAIC Announces Government Risk Reduction Effort Offering for No-Fail Mission Environments with ServiceNow

Rhea-AI Summary

SAIC (NASDAQ: SAIC) has announced a strategic collaboration with ServiceNow to launch a new government risk reduction effort (RRE) offering for mission operations. The partnership integrates ServiceNow's AI Platform into SAIC's mission labs to help U.S. armed forces, intelligence, and civilian agencies transform their IT risk management.

The collaboration aims to achieve zero outages, downtime, or incidents through real-time intelligence, issue prediction, and process automation. SAIC, as ServiceNow's Elite partner, currently leads the largest federal implementation through the Army Enterprise Service Management Platform (AESMP), demonstrating its capability to deliver enterprise-scale solutions.

Insights

Defense Technology Analyst

SAIC's ServiceNow partnership enhances government IT resilience through AI integration, capitalizing on their Elite partnership status and existing Army contract leadership.

SAIC's new strategic collaboration with ServiceNow represents a significant enhancement to their government offerings, specifically targeting mission-critical environments where system failures are not an option. The partnership integrates ServiceNow's AI Platform directly into SAIC's mission labs—collaborative environments where solutions are tested against real-world scenarios before deployment.

This offering is strategically positioned to transform how government agencies approach IT risk management, shifting from reactive problem-solving to proactive resilience through autonomous systems. The core value proposition centers on achieving zero outages, downtime, or incidents—critical requirements for defense, intelligence, and civilian agency operations.

What makes this partnership particularly noteworthy is SAIC's established credentials as an Elite ServiceNow partner and their proven implementation experience. The company currently manages the largest federal implementation of ServiceNow through its work on the Army Enterprise Service Management Platform (AESMP), demonstrating capability to deliver enterprise-scale solutions in complex government environments.

The integration of ServiceNow's agentic AI capabilities suggests advanced automation features that could provide significant operational efficiencies for government clients. By enabling agencies to reduce technical debt while accelerating modernization, this partnership addresses two persistent challenges in government IT: maintaining legacy systems while simultaneously implementing next-generation capabilities.

By establishing collaborative mission labs where government customers can directly work with both companies to develop, test, and deploy solutions, SAIC is creating a differentiated service delivery model that could accelerate procurement and implementation timelines—a significant advantage in government contracting where speed to capability deployment often lags commercial sectors.

New strategic collaboration brings the ServiceNow AI Platform into SAIC’s mission labs

RESTON, Va., July 07, 2025 (GLOBE NEWSWIRE) -- Science Applications International Corp. (NASDAQ: SAIC) announced a strategic collaboration with ServiceNow for a new government risk reduction effort (RRE) offering for mission operations. The new offering will integrate into SAIC’s mission labs to help U.S. armed forces, intelligence and civilian agencies shift their IT risk efforts from a reactive function to autonomous resilience and no-fail mission environments.

By leveraging the innovation of the ServiceNow AI Platform and integrating it directly into SAIC's mission labs – collaborative, hands-on environments to design, test and validate solutions against real-world mission scenarios – the two companies are delivering real-time intelligence for decision-making, issue prediction and process automation to drive a critical future of zero outages, downtime or incidents. A pillar of the partnership is enabling customers to directly work with both companies to rapidly develop, test and seamlessly deploy secure, outcome-based IT services – ensuring a faster delivery of capabilities and tools that are scalable to meet today’s demands while anticipating tomorrow’s challenges. 

“Our collaboration with ServiceNow is focused on bringing commercial grade technology, including agentic AI, that unlock efficiencies to the government,” said Josh Jackson, SAIC executive vice president of Army Business Group. “By combining our mission integration approach with ServiceNow’s innovative AI platform, we’re equipping agencies with the tools they need to accelerate modernization and provide positive user experiences.”

“By working with SAIC we can deliver transformative solutions to the Army and broader defense and government community by accelerating mission success through innovation, automation and a focused effort to reduce technical debt. Together, with ServiceNow’s AI Platform for business transformation and SAIC’s defense expertise, we’re enabling a more agile, efficient and forward-looking digital future in meeting the government’s mission,” said Mark Jones, Director, Army & Mission Commands at ServiceNow.

As an Elite partner of ServiceNow, SAIC brings proven capability across multiple product lines and mission environments to deliver transformative solutions at an enterprise scale for exceptional customer success within defense, civilian and intelligence markets. SAIC currently leads the largest federal implementation of ServiceNow through its work on the Army Enterprise Service Management Platform (AESMP) to improve Army operations and processes through enhanced Virtual Agent capabilities and demonstrating the company’s ability to operationalize complex, enterprise-scale solutions at the highest levels of government. The company’s collaboration with ServiceNow also offers the U.S. Navy, civilian agencies and state and local governments access to cutting-edge solutions to meet their mission-critical objectives more effectively.

For more information about this collaboration and how it supports government digital transformation, visit SAIC.com.

About SAIC 
SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Media Contact: 
Caralyn Duke
Caralyn.duke@saic.com

Forward-Looking Statements
Forward-Looking Statements Certain statements in this release contain or are based on “forward-looking” information within the meaning of the Private Securities Litigation Reform Act of 1995. In some cases, you can identify forward-looking statements by words such as “expects,” “intends,” “plans,” “anticipates,” “believes,” “estimates,” “guidance,” and similar words or phrases. Forward-looking statements in this release may include, among others, estimates of future revenues, operating income, earnings, earnings per share, charges, total contract value, backlog, outstanding shares and cash flows, as well as statements about future dividends, share repurchases and other capital deployment plans. Such statements are not guarantees of future performance and involve risk, uncertainties and assumptions, and actual results may differ materially from the guidance and other forward-looking statements made in this release as a result of various factors. Risks, uncertainties and assumptions that could cause or contribute to these material differences include those discussed in the “Risk Factors,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Legal Proceedings” sections of our Annual Report on Form 10-K, as updated in any subsequent Quarterly Reports on Form 10-Q and other filings with the SEC, which may be viewed or obtained through the Investor Relations section of our website at saic.com or on the SEC’s website at sec.gov. Due to such risks, uncertainties and assumptions you are cautioned not to place undue reliance on such forward-looking statements, which speak only as of the date hereof. SAIC expressly disclaims any duty to update any forward-looking statement provided in this release to reflect subsequent events, actual results or changes in SAIC’s expectations. SAIC also disclaims any duty to comment upon or correct information that may be contained in reports published by investment analysts or others.

FAQ

What is SAIC's new government risk reduction effort (RRE) offering with ServiceNow?

SAIC's RRE offering integrates ServiceNow's AI Platform into mission labs to help government agencies achieve autonomous resilience and no-fail mission environments through real-time intelligence and process automation.

How does SAIC's partnership with ServiceNow benefit government agencies?

The partnership enables agencies to develop, test, and deploy secure IT services faster, with the goal of achieving zero outages, downtime, or incidents through real-time intelligence and predictive capabilities.

What is SAIC's current role in implementing ServiceNow solutions for the government?

SAIC leads the largest federal implementation of ServiceNow through the Army Enterprise Service Management Platform (AESMP), improving Army operations with enhanced Virtual Agent capabilities.

Which government agencies can benefit from SAIC's ServiceNow collaboration?

The collaboration serves U.S. armed forces, intelligence agencies, civilian agencies, and state and local governments, providing access to cutting-edge solutions for mission-critical objectives.