Commio Selects Sangoma Carrier Voice to Strengthen Nationwide Cloud Voice and Messaging

Key Terms

least cost routing technical

Least cost routing is a system that automatically chooses the cheapest available path to carry a call, data session, or payment by comparing multiple networks, carriers or clearing routes in real time while still meeting quality needs. Investors care because it lowers a company's ongoing service costs and can boost profit margins and cash flow without raising prices, similar to a driver picking the cheapest gas station that’s still convenient and reliable.

clec technical

A CLEC (Competitive Local Exchange Carrier) is a company that offers local phone and broadband services in competition with the established local carrier, often by leasing access to existing network lines or building its own. For investors, CLECs matter because they change the competitive landscape, affecting pricing, customer growth and profit margins in the telecom sector—similar to a new grocery opening that forces the original store to adjust prices and services to keep customers.

e911 regulatory

e911, or enhanced 911, is a regulated emergency-calling service that delivers a caller’s phone number and precise location to dispatchers when someone dials 911, including from mobile phones, internet-based phone services, or connected devices. For investors, e911 matters because companies that provide phones, internet telephony, or emergency-response software must build and maintain this capability to meet legal rules and avoid fines or liability—think of it as a required safety feature that can add costs, affect product design, and influence customer trust.

robocall mitigation regulatory

Robocall mitigation is the set of systems, procedures and checks a phone carrier or service provider uses to detect and stop large volumes of automated, unwanted calls and to prevent spoofed caller IDs. It matters to investors because weak mitigation can lead to regulatory fines, customer churn and reputational damage, while effective controls reduce legal risk and operational costs — similar to a spam filter protecting an email service from abuse.

fcc regulatory

The FCC is the U.S. government agency that regulates radio, television, satellite, cable and wireless communications. Its decisions are like traffic signals for companies that use airwaves or communications networks: they grant licenses, approve or block mergers, set technical rules and enforce penalties, all of which can change a company’s ability to operate, sell products or compete — and therefore affect revenue, costs and investor returns.

stir/shaken regulatory

STIR/Shaken is a technology used to verify the legitimacy of phone calls, helping to prevent fake or malicious calls from reaching consumers. Think of it like a security badge for phone calls, ensuring that the caller is who they claim to be. This matters to investors because it enhances trust in communication systems, reducing scams and improving the reliability of phone-based services.

TORONTO--(BUSINESS WIRE)-- Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) (“Sangoma” or the “Company”), a trusted industry leader uniquely offering businesses a choice of on-premises, cloud-based, or hybrid Communications as a Service solutions, announced today that Commio, a leading cloud voice and messaging platform trusted by global brands, contact centers, and software platforms, has chosen Sangoma Carrier Voice to support its nationwide Voice and SMS services.

Commio sought to reduce costs while ensuring a high-quality experience for end-user–originated traffic—a requirement that demanded a carrier partner with proven reliability, transparent operations, and trusted downstream routes. Sangoma delivered on all fronts.

Sangoma Carrier Voice provides:

• Competitive long-distance rates and added capacity to support Commio’s Least Cost Routing (LCR) platform.
• High-quality downstream vendors and routes that strengthen Commio’s US long-distance termination product.
• A Tier-1 CLEC-backed network with 24/7/365 monitoring for proactive issue detection and protection of customer experience.
• 24/7 expert support, essential for a platform powering global brands and real-time customer interactions.
• A full wholesale suite including origination, termination, SMS/MMS, E911, CNAM/robocall mitigation, number management, and fraud protection—all à la carte.

“Across the market, we’re seeing increasing demand for our carrier services. Companies are looking for partners who make FCC compliance, especially requirements like STIR/SHAKEN and Do Not Originate, not only achievable, but simple,” remarked Jeremy Wubs, Chief Operating Officer at Sangoma Technologies. “When you combine that ease of compliance with the cost savings our network delivers, it’s no surprise that more providers are choosing Sangoma Carrier Voice as their long-term partner.”

As part of the relationship, Sangoma will also utilize Commio’s intelligent call routing voice services within its carrier operations, reinforcing a two-way partnership.

About Commio

Commio’s highly customizable communications API platform empowers thousands of enterprises, SaaS platforms, and contact centers to deliver outstanding customer experiences. By transforming traditional telecommunications into agile, cloud-based APIs, Commio enables businesses to execute high-quality calls and text messaging at scale, backed by real-time support and intelligent routing solutions.

InstantApp™, Commio’s RCS messaging platform, and SignatureCalling™, for branded calling ID, allow companies to protect their communications, their customer relationships, and their brands.

About Sangoma

Sangoma (TSX: STC; Nasdaq: SANG) is a leading business communications platform provider with solutions that include its award-winning UCaaS, CCaaS, CPaaS, and Trunking technologies. The enterprise-grade communications suite is developed in-house; available for cloud, hybrid, or on-premises deployments. Additionally, Sangoma’s integrated approach provides managed services for connectivity, network, and security.

A trusted communications partner with over 40 years on the market, Sangoma has over 2.7 million UC seats across a diversified base of over 100,000 customers.

As the primary developer and sponsor of the open source Asterisk and FreePBX projects, Sangoma is determined to drive innovation in communication technology.

For more information, visit www.sangoma.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260113112392/en/

Sangoma Technologies Corporation

Larry Stock, Chief Financial Officer

investorrelations@sangoma.com

Commio

Scott Navratil, Chief Revenue Officer

snavratil@commio.com

(919) 890-0000

Source: Sangoma Technologies Corporation