SAP Supercharges Copilot Joule with Collaborative Capabilities to Ignite Enterprise AI Revolution

Rhea-AI Summary

SAP SE unveiled groundbreaking AI innovations at its annual SAP TechEd conference, positioning its generative AI copilot Joule at the forefront of business transformation. Key announcements include:

1. Collaborative AI agents with custom skills for complex cross-disciplinary tasks

2. SAP Knowledge Graph, a solution to help developers unlock the full value of SAP data by connecting it with rich business context

3. Expanded Joule capabilities to support 80% of SAP's most-used business tasks

4. New generative AI developer features in SAP Build, including code explanation and documentation search

5. Extensibility Wizard for easier access to SAP Build from SAP S/4HANA Cloud Public Edition

These innovations aim to drive real business outcomes, harnessing the power of AI, data, and new development solutions to catalyze growth.

Positive

• Introduction of collaborative AI agents to enhance productivity and tackle complex business workflows
• Expansion of Joule's capabilities to support 80% of SAP's most-used business tasks
• Launch of SAP Knowledge Graph to provide deeper business understanding and improve decision-making
• New generative AI developer features in SAP Build to reduce development time
• SAP has fulfilled its pledge to upskill 2 million people worldwide by 2025

Negative

• None.

Insights

Tech Expert

SAP's latest AI innovations mark a significant leap in enterprise AI capabilities. The introduction of collaborative AI agents to Joule is a game-changer, enabling complex cross-functional tasks and potentially revolutionizing business processes. This could lead to substantial productivity gains and cost savings for SAP customers.

The SAP Knowledge Graph is particularly noteworthy, as it leverages SAP's vast data ecosystem to provide context-rich insights. This could be a major differentiator in the enterprise AI space, potentially giving SAP an edge over competitors.

For developers, the new generative AI capabilities in SAP Build could significantly accelerate application development and customization. This aligns with the industry trend towards low-code/no-code platforms and could help SAP retain its developer ecosystem.

Overall, these innovations position SAP strongly in the rapidly evolving enterprise AI market, potentially driving increased adoption of SAP's cloud offerings and strengthening its market position.

Financial Analyst

SAP's AI innovations could have a substantial positive impact on its financial performance. The expansion of Joule's capabilities to cover 80% of SAP's most-used business tasks could drive increased adoption and customer retention, potentially boosting recurring revenue streams.

The collaborative AI agents and Knowledge Graph solution may create upselling opportunities within SAP's existing customer base, as well as attract new enterprise clients seeking advanced AI capabilities. This could contribute to top-line growth and market share expansion in the competitive enterprise software market.

Furthermore, SAP's focus on developer tools and upskilling initiatives could strengthen its ecosystem, potentially leading to increased platform stickiness and long-term revenue stability. However, investors should monitor the impact of these AI investments on SAP's margins in the short term, as R&D expenses may increase.

Given SAP's strong market position and these innovative offerings, the company appears well-positioned to capitalize on the growing demand for enterprise AI solutions, which could drive long-term shareholder value.

Innovations at TechEd 2024 Showcase SAP's Vast Collection of Business AI Game-Changers, from Collaborative Agents to Knowledge Graph Capabilities and Generative AI Developer Features in SAP Build

WALLDORF, Germany, Oct. 8, 2024 /PRNewswire/ -- SAP SE (NYSE: SAP) today unveiled groundbreaking AI innovations across a technology foundation that drives 87% of global commerce, putting its generative AI copilot Joule at the center of a new way of doing business. At its annual SAP TechEd conference, SAP announced powerful new capabilities that complement and extend Joule, including collaborative AI agents imbued with custom skills to complete complex cross-disciplinary tasks. Other innovations include the SAP Knowledge Graph, a next-generation solution poised to help developers unlock the full value of SAP data by connecting it with rich business context, and new tools to ensure developers can continue driving Business AI innovation.

"SAP's innovation drives real business outcomes, and today's advancements help customers harness the power of AI, data and new development solutions to catalyze growth," said Muhammad Alam, member of the Executive Board of SAP SE, SAP Product Engineering. "Drawing on SAP's unmatched business and technology expertise, the AI innovations we're announcing at TechEd forge a new human-AI partnership to transform the landscape of modern business."

Supercharging Joule

On the eve of its first birthday, Joule marks a watershed in how business gets done. SAP introduces collaborative AI agents to a copilot that truly speaks the language of business, expands Joule's capabilities to support 80% of SAP's most-used business tasks and embeds Joule more deeply within the company's portfolio.

Collaborative multi-agent systems deploy specialized AI agents to tackle specific tasks and enable them to collaborate on intricate business workflows, adapting their strategies to meet shared objectives. SAP is infusing Joule with multiple collaborative AI agents that will combine their unique expertise across business functions to collaboratively accomplish complex workflows. These AI agents enhance productivity by breaking down silos and freeing workers to concentrate on areas where human ingenuity thrives. 

Two use cases debuted at TechEd showcase the agents' transformative power:

• A dispute management use case employs autonomous AI agents to analyze and resolve dispute resolution scenarios including incorrect and missing invoices, unapplied credits and denied or duplicate payments.
• A financial accounting use case employs autonomous AI agents to streamline key financial processes by automating bill payments, invoice processing, and ledger updates while quickly addressing inconsistencies or errors. 

Harnessing the Power of Data

SAP's AI innovations also draw on the company's unmatched business data expertise. The new SAP Knowledge Graph solution, accessible through SAP Datasphere and Joule in Q1 2025, will give users a deeper layer of business understanding by seamlessly mapping relationships and context across SAP's vast data landscape, empowering organizations to make better decisions with their data. By offering ready-to-use relationships between business entities like purchase orders, invoices, and customers, the solution can significantly reduce the complexity of manual data modeling. SAP Knowledge Graph grounds AI in SAP-specific business semantics, which reduces the risk of inaccurate or irrelevant results and makes it easier for organizations to build intelligent applications and leverage generative AI more effectively.

Empowering Developers

SAP also launched a swathe of innovations for developers to continue driving Business AI innovation. New generative AI developer capabilities such as code explanation and documentation search in SAP Build, the company's platform for extending its solutions, will reduce development time for Java and JavaScript developers. SAP Build is also adding an Extensibility Wizard feature that will let developers access SAP Build directly from SAP S/4HANA Cloud Public Edition, simplifying the extension process. Meanwhile, ABAP developers and fusion teams will get seamless access to ABAP Cloud development tools from SAP Build.

Finally, SAP announced that it has already fulfilled its pledge to upskill 2 million people worldwide by 2025. Through its learning opportunities, the company has lowered the world's digital skills gap through role-based certifications, free training materials, hands-on opportunities for developers, and more. SAP continues to expand its growing portfolio of AI-related learning opportunities, including courses on generative AI, AI ethics, and SAP's advanced AI tools and platforms.

Visit the SAP News Center. Follow SAP at @SAPNews.

About SAP
As a global leader in enterprise applications and business AI, SAP (NYSE: SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit www.sap.com.

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP's 2023 Annual Report on Form 20-F.

© 2024 SAP SE. All rights reserved.
 SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

For customers interested in learning more about SAP products:
Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-1SAP (1-800-872-1727)

Please consider our privacy policy. If you received this press release in your e-mail and you wish to unsubscribe to our mailing list please contact press@sap.com and write Unsubscribe in the subject line. 

View original content to download multimedia:https://www.prnewswire.com/news-releases/sap-supercharges-copilot-joule-with-collaborative-capabilities-to-ignite-enterprise-ai-revolution-302268838.html

SOURCE SAP SE

FAQ

What new AI innovations did SAP announce at TechEd 2024?

SAP announced collaborative AI agents for complex tasks, SAP Knowledge Graph for enhanced data utilization, expanded capabilities for Joule copilot, and new generative AI developer features in SAP Build.

When will the SAP Knowledge Graph solution be accessible?

The SAP Knowledge Graph solution will be accessible through SAP Datasphere and Joule in Q1 2025.

How many of SAP's most-used business tasks can Joule now support?

Joule's capabilities have been expanded to support 80% of SAP's most-used business tasks.

What new features are being added to SAP Build for developers?

SAP Build is adding new generative AI developer capabilities such as code explanation, documentation search, and an Extensibility Wizard feature for easier access from SAP S/4HANA Cloud Public Edition.

Has SAP (NYSE: SAP) achieved its goal of upskilling 2 million people worldwide?

Yes, SAP announced that it has already fulfilled its pledge to upskill 2 million people worldwide by 2025 through various learning opportunities and certifications.