Record 811 Participation Helps Drive Lowest Infrastructure Damage Rate on Record Across SoCalGas Service Territory

Rhea-AI Summary

Southern California Gas Company (SoCalGas), a subsidiary of Sempra (NYSE: SRE), marked National 811 Day by reporting a record-low underground infrastructure damage rate across its service territory. In 2025, more than 1.1 million Californians contacted 811, a 6% increase from 2024 and among the highest participation levels recorded.

According to SoCalGas, growing 811 use coincides with a 32% reduction in dig-in incidents since 2019. About 2,400 dig-ins occurred in 2025, with nearly 60% happening when 811 was not called and approximately 70% occurring on private property, underscoring the need for continued public awareness.

Market Context

Recent SRE news included a -0.37% 24-hour reaction to a positive earnings report, showing the platfo...

Analysis

Recent SRE news included a -0.37% 24-hour reaction to a positive earnings report, showing the platform record adds an important comparison point. The safety update supports operational tracking; recent insider activity classified as Net Selling remains a risk.

Key Figures

811 participation: more than 1.1 million calls Participation increase: 6% Dig-in reduction: 32% +4 more

7 metrics

811 participation more than 1.1 million calls 2025 across SoCalGas's service territory

Participation increase 6% increase from the previous year

Dig-in reduction 32% reduction since 2019

Dig-in incidents approximately 2,400 incidents recorded in 2025

Incidents without 811 call nearly 60% of 2025 dig-in incidents

Private-property incidents approximately 70% of dig-in incidents

Advance notification at least two business days recommended before digging

Historical Context

5 past events · Latest: Aug 07 (Neutral)

Pattern 5 events

Date	Event	Sentiment	24h Move	Catalyst
Aug 07	Preferred stock retirement	Neutral	-0.6%	Preferred shares were approved for retirement with cash payments to holders.
Aug 06	Oncor earnings report	Positive	-0.4%	Oncor reported higher quarterly net income and operating revenues.
Aug 06	2Q26 earnings report	Positive	-0.4%	Sempra reported higher earnings and updated 2026 GAAP EPS guidance.
Jul 27	Infrastructure progress update	Negative	-0.8%	Compressor damage extended ECA LNG commissioning and delayed substantial completion.
Jul 21	Earnings date announcement	Neutral	-0.1%	Oncor scheduled release of second-quarter 2026 results for August 6.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

Recent SRE news events mostly recorded negative 24-hour price reactions, including positive earnings announcements.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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LOS ANGELES, Aug. 11, 2026 /PRNewswire/ -- Southern California Gas Company (SoCalGas), a subsidiary of Sempra (NYSE: SRE), is recognizing National 811 Day by celebrating a record-low infrastructure damage rate and encouraging Californians to continue the safe-digging practices that are helping prevent damage to critical underground utility infrastructure.

In 2025, more than 1.1 million Californians called 811 to locate and mark underground utility lines across SoCalGas's service territory, a 6% increase from the previous year and one of the highest levels of participation on record.

As calls to the 811 program continue to grow, SoCalGas achieved its lowest damage rate on record, demonstrating the impact safe digging practices can have on protecting communities, workers and essential utility services.

The increase in 811 participation coincides with a 32% reduction in dig-in incidents since 2019, underscoring the effectiveness of public awareness efforts, safe excavation practices and collaboration among homeowners, contractors, local agencies and utilities.

The sustained increase in 811 requests also reflects the ongoing operational work required to locate and mark underground infrastructure across a large and active service territory, reinforcing the importance of continued public awareness, field response and damage prevention programs.

"The record calls we're seeing to the 811 program is making a real difference," said Cedric Williams, chief safety officer at SoCalGas. "More people are taking the simple step of contacting 811 before digging, and the result is fewer damages to underground infrastructure and safer communities. National 811 Day is an opportunity to celebrate that progress while reminding everyone that every dig-in is preventable."

While approximately 2,400 dig-in incidents were recorded in 2025, the company achieved its lowest damage rate on record despite continued excavation activity throughout the region, highlighting the positive impact of increased awareness and use of the 811 program.

Despite this progress, nearly 60% of dig-in incidents in 2025 occurred because 811 was not called before excavation began, highlighting one of the most preventable causes of infrastructure damage. Data consistently show that contacting 811 before digging dramatically reduces the likelihood of damaging underground utilities.

Additionally, approximately 70% of dig-in incidents occurred on private property, reinforcing the importance of homeowners calling 811 before starting common projects such as planting trees, installing fences, landscaping or building decks.

National 811 Day, observed annually on Aug. 11, serves as a reminder to contact 811 at least two business days before digging, excluding the day of notification. After a request is submitted, utility operators will mark the approximate location of underground utility lines, helping prevent injuries, property damage, service disruptions and costly repairs.

The company's progress in damage prevention reflects its broader commitment to safety and operational excellence and the responsible management of critical energy infrastructure across Southern California.

Whether planting trees, installing fences, building decks, landscaping or undertaking larger construction projects, SoCalGas encourages everyone to make calling 811 their first step before breaking ground.

Know Before You Dig

Before starting any digging project:

• Contact 811 or submit a request online.
• Wait for underground utility lines to be marked.
• Confirm all utility operators have responded.
• Dig carefully around marked utility lines.

For more information about safe digging practices, visit socalgas.com/811.

About SoCalGas  

SoCalGas is the largest gas distribution utility in the United States, serving more than 21 million consumers across approximately 24,000 square miles of Central and Southern California. Our mission is: Safe, Reliable, and Affordable energy delivery today. Ready for tomorrow. SoCalGas is a recognized leader in the energy industry and has been named Corporate Member of the Year by the Los Angeles Chamber of Commerce for its volunteer leadership in the communities it serves. SoCalGas is a subsidiary of Sempra (NYSE: SRE), a leading U.S. utility growth business.  For more information, visit SoCalGas.com/newsroom or connect with SoCalGas on social media @SoCalGas.

Message Funded by Shareholders.

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SOURCE Southern California Gas Company

FAQ

What record did SoCalGas report on National 811 Day 2026 for Sempra (SRE)?

SoCalGas reported its lowest underground infrastructure damage rate on record across its service territory. According to Southern California Gas Company, this milestone is linked to increased use of the 811 call-before-you-dig program and broader adoption of safe excavation practices by homeowners, contractors and local agencies.

How many Californians used the 811 service in 2025 in SoCalGas territory?

More than 1.1 million Californians contacted 811 in 2025 across SoCalGas’s service area. According to Southern California Gas Company, this represented a 6% increase from the prior year and is among the highest participation levels ever recorded for the damage-prevention program in its territory.

How much have dig-in incidents decreased in SoCalGas territory since 2019?

Dig-in incidents have decreased by 32% since 2019 across SoCalGas’s service territory. According to Southern California Gas Company, this decline coincides with higher 811 participation, public awareness campaigns, and collaboration among homeowners, contractors, local agencies and utilities focused on safe excavation practices and damage prevention.

What do the 2025 dig-in statistics show about calling 811, according to SoCalGas?

In 2025, about 2,400 dig-in incidents occurred, and nearly 60% happened when 811 was not called. According to Southern California Gas Company, this highlights that contacting 811 before excavation significantly reduces the likelihood of damaging underground utilities and remains one of the most preventable causes of infrastructure damage.

Where do most dig-in incidents occur in SoCalGas’s service area?

Approximately 70% of dig-in incidents occur on private property in SoCalGas’s service territory. According to Southern California Gas Company, this emphasizes the importance of homeowners calling 811 before projects such as planting trees, installing fences, landscaping, building decks, or undertaking other common residential digging activities.

What steps does SoCalGas recommend before digging to prevent utility damage?

SoCalGas recommends contacting 811 or submitting an online request before any digging project. According to Southern California Gas Company, people should then wait for utility lines to be marked, confirm all operators have responded, and dig carefully around marked lines to avoid injuries, property damage, and costly repairs.