The Hanover Appoints Richard W. Lavey Chief Operating Officer

Rhea-AI Summary

The Hanover Insurance Group (NYSE: THG) has appointed Richard W. Lavey to the newly created position of chief operating officer. In this expanded role, Lavey will focus on business strategy development and drive integration between business and technology organizations, while maintaining his current responsibilities leading personal lines and core commercial operations.

Lavey brings over 35 years of experience in insurance and technology industries, including 21 years with The Hanover. His previous roles include vice president positions at The Hartford and experience with software companies ChannelPoint and Bowstreet. He started his career at The Travelers Insurance Company.

A Phi Beta Kappa graduate from The College of the Holy Cross with an MBA from Harvard Business School, Lavey currently serves as Chair of the National Council on Compensation Insurance (NCCI).

Positive

• Appointment of experienced executive with 35 years of industry expertise
• Internal promotion ensures business continuity and deep understanding of company operations
• Integration of business and technology operations under unified leadership
• Expanded operational oversight to enhance efficiency and strategic execution

Negative

• None.

WORCESTER, Mass., April 3, 2025 /PRNewswire/ -- The Hanover Insurance Group, Inc. (NYSE: THG) today announced it has appointed Richard W. Lavey to the newly created role of chief operating officer. In this position, Lavey will play an expanded and leading role in the further development of our business strategy and drive even greater integration and collaboration between our business and technology organizations, enhancing our agent and customer value propositions and advancing our goal to deliver strong, sustainable profitable growth going forward.

Lavey will maintain his current responsibilities leading personal lines and core commercial, which includes the company's small and middle market businesses. He will also continue to lead the company's sales and distribution, corporate underwriting, marketing and risk solutions functions.

With more than 35 years of experience in the insurance and technology industries, Lavey brings a deep knowledge of The Hanover's business and distribution model as well as expertise in advancing strategy, leading business transformations, and galvanizing culture. Prior to joining The Hanover in 2004, Lavey was vice president of strategic initiatives for The Hartford's property and casualty organization and vice president of strategic marketing for The Hartford's Select Customer division. Prior to that, he worked at two software companies, ChannelPoint and Bowstreet, and was a strategy consultant for CSC Healthcare. He began his career at The Travelers Insurance Company.

"We are very pleased to have Dick assume this key role in our organization and to have his leadership over our company's strategic operations," said John C. Roche, president and chief executive officer at The Hanover. "In our rapidly changing and dynamic business, we are intently focused on the development of strategic operating models that deliver value for all our stakeholders and our company. Dick is a proven leader who has successfully guided our businesses through transformative times over the course of his 21 years with our company."

Lavey is a Phi Beta Kappa graduate of The College of the Holy Cross and earned his Master of Business Administration degree from Harvard Business School. He currently serves as Chair of the National Council on Compensation Insurance (NCCI).

For more information about The Hanover, please visit hanover.com.

About The Hanover
The Hanover Insurance Group, Inc. is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. The company provides exceptional insurance solutions through a select group of independent agents and brokers. Together with its agent partners, The Hanover offers standard and specialized insurance protection for small and mid-sized businesses, as well as for homes, automobiles, and other personal items. For more information, please visit hanover.com.

CONTACTS:

Emily P. Trevallion	Abby C. Ursoleo
etrevallion@hanover.com	aursoleo@hanover.com
508-855-3263	508-855-3549

 

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SOURCE The Hanover Insurance Group, Inc.

FAQ

What is Richard Lavey's new role at The Hanover Insurance Group (THG)?

Richard Lavey has been appointed as the chief operating officer, a newly created position at The Hanover Insurance Group.

What are Richard Lavey's responsibilities as COO of THG?

He will lead business strategy development, drive integration between business and technology, while continuing to oversee personal lines, core commercial operations, sales, distribution, corporate underwriting, marketing and risk solutions.

How long has Richard Lavey been with The Hanover Insurance Group (THG)?

Lavey has been with The Hanover for 21 years, joining the company in 2004.

What is Richard Lavey's professional background before joining THG?

Before THG, he was VP of strategic initiatives at The Hartford, worked at software companies ChannelPoint and Bowstreet, was a strategy consultant at CSC Healthcare, and started at The Travelers Insurance Company.