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In the Innovation Consulting Services Landscape Q1 2024 Report, TELUS International's GenAI Accelerator supports the adoption of generative AI technology. A survey by Everest Group, supported by TELUS International, reveals that companies are considering outsourcing their GenAI development to address concerns over data security, privacy, and regulatory compliance. Enterprises are focusing on enhancing customer experience through GenAI technology, with a particular interest in non-voice customer support channels. WillowTree, recognized for its innovative approach in the industry, helps companies overcome challenges related to AI governance and deployment, ensuring trust, safety, and performance in GenAI programs.