Welcome to our dedicated page for Telus Intl Cda news (Ticker: TIXT), a resource for investors and traders seeking the latest updates and insights on Telus Intl Cda stock.
This page aggregates historical news coverage for TELUS Digital (TELUS International (Cda) Inc.), which previously traded under the symbol TIXT on the New York Stock Exchange and Toronto Stock Exchange. The company’s releases describe it as a global technology firm specializing in digital customer experiences, digital solutions, AI & data solutions and trust, safety and security services, with a proprietary generative AI platform called Fuel iX™.
Readers can review company announcements on topics such as the development and launch of Fuel iX products, including Fuel iX Fortify for automated red‑teaming of generative AI systems, and other Fuel iX applications like Copilots, Agent Trainer and Agent Assist that support customer experience operations. News items also include survey‑based insights on how consumers are using AI assistants relative to traditional apps, and commentary from TELUS Digital executives on the implications for brands and application design.
The archive highlights third‑party recognition, including TELUS Digital’s description of its Leader position in the Everest Group Customer Experience Management (CXM) Services PEAK Matrix Assessment – Americas, as well as partnerships such as its collaboration with ShiftMed to combine AI‑powered workforce management with TELUS Digital’s integration expertise for health systems. Financial and corporate updates, such as quarterly results and commentary on revenue trends, margins and goodwill impairment, are also part of the company’s historical news flow.
In 2025, a series of releases document TELUS Corporation’s proposal and subsequent definitive agreement to acquire all outstanding TELUS Digital shares, the filing of a management information circular, voting results from a special meeting of shareholders, court approvals and the completion of the transaction. A joint news release dated October 31, 2025 states that TELUS now owns 100% of TELUS Digital, and related disclosures indicate that the TIXT subordinate voting shares are expected to be delisted and deregistered. This news page therefore serves as a historical record of TELUS Digital’s operations, AI initiatives and corporate events leading up to its privatization.
TELUS International (NYSE: TIXT) has been recognized as a Leader in NelsonHall’s NEAT assessment for Customer Experience (CX) Operations Transformation. The company excelled in all subcategories: revenue generation, CX improvement, and cost optimization. This acknowledgment highlights TELUS International's capability in digital transformation by leveraging cloud, AI, analytics, and automation. The assessment also commends its robust trust and safety practices and its innovative data solutions, which enhances its market differentiation.
TELUS International (TIXT, TU) reported a strong performance for Q4 2021, achieving $600 million in revenue, a 36% increase year-over-year. The full year revenue reached $2,194 million, up 39% from the previous year. Q4 net income was $36 million, with diluted EPS of $0.13. Adjusted EBITDA for Q4 was $143 million, a 12% increase year-over-year. The company anticipates continued double-digit growth for 2022, expecting revenues between $2,550 to $2,600 million. Management highlighted successful new client acquisitions and improved liquidity, signaling a robust financial position heading into the new year.
TELUS International conducted a survey revealing that a negative customer experience is the main reason U.S. consumers, across all ages, would speak poorly about a brand. The study, which involved 2,000 U.S. respondents, highlighted the critical role of social media in brand awareness and purchasing decisions, with 79% of Gen Z purchasing via social media ads. Additionally, 65% of respondents expect automation in their customer journey, with a strong preference for AI-driven support, especially among Millennials.
TELUS International (NYSE: TIXT) will announce its fourth quarter 2021 results on February 10, 2022, before the North American market opens. A conference call led by management will follow at 10:30 a.m. (ET) to discuss the results, including a Q&A session with analysts. Investors can access the live webcast on the TELUS International Investor Relations website, which will also host a replay afterward. The company is recognized for delivering innovative digital solutions that enhance customer experience across various sectors.
TELUS International (TIXT) announced the appointment of Dr. Lucy Rattrie as Global Director of Workplace Wellbeing, enhancing its focus on mental health and wellness for over 60,000 employees. Dr. Rattrie, an expert in psycho-social stress management, joins a dedicated team to develop resources aimed at preventative wellness practices. The company highlights the critical role of content moderators as 'digital first responders' in ensuring safe online environments. TELUS International emphasizes its commitment to employee wellbeing and community support, reinforcing its position as a leading employer in the industry.
TELUS International (NYSE:TIXT) has been named a Platinum Preferred Partner of Automation Anywhere, facilitating the delivery of automated solutions via Google Cloud. This collaboration focuses on the end-to-end development of robotic process automation (RPA) solutions, enhancing efficiency and accuracy for businesses. The partnership aims to support organizations in their digital transformation journeys, providing RPA-as-a-Service globally. TELUS International’s track record in leveraging intelligent automation is positioned to drive large-scale transformation projects.
TELUS International (NYSE: TIXT) has been recognized as a “Leader” by IDC in its 2021-2022 Worldwide Digital Customer Care Services MarketScape. The report highlights TELUS's strong performance in AI, cloud transformation, and omnichannel solutions. IDC noted TELUS's capacity to exceed industry standards in cloud contact centers and its multilingual capabilities. CEO Jeff Puritt emphasized the company’s commitment to innovation and customer experience.
TELUS International (NYSE: TIXT) has announced that its CFO, Vanessa Kanu, received the 2021 CFO of the Year Award from the Ottawa Board of Trade and Ottawa Business Journal. This accolade recognizes leaders who excel in financial management and community commitment. Kanu played a crucial role during TELUS International's IPO, marking the largest tech IPO in the Toronto Stock Exchange history. CEO Jeff Puritt praised her leadership and strategic mindset that contributed to the company’s growth and profitability.
TELUS International (TIXT, TU) reported a 30% revenue increase year-over-year, totaling $556 million, driven by organic growth and acquisitions. Adjusted EBITDA rose by 23% to $137 million, reflecting efficiency gains. Despite net income declining to $23 million from $28 million, adjusted diluted EPS improved by 13% to $0.26. The company successfully completed an oversubscribed secondary offering and reaffirmed its 2021 growth outlook, anticipating a revenue range of $2.17 to $2.21 billion.
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