Welcome to our dedicated page for Teleperformance news (Ticker: TLPFY), a resource for investors and traders seeking the latest updates and insights on Teleperformance stock.
Teleperformance (TLPFY), also referred to as TP, reports developments in digital business services, customer experience management, and specialized outsourcing operations. Company news commonly covers AI-enabled service delivery, including TP.ai Data Services, the TP.ai FAB orchestration platform, cybersecurity tools such as TP Protect, and recruitment process outsourcing through PSG Global Solutions and its Anna AI digital recruiter.
Recurring updates also address acquisitions that expand AI data and crowdsourcing capabilities, partnerships for agentic AI in front-office and back-office services, banking and financial services operations, security certifications, industry recognition, and sustainability programs in operating regions such as Colombia.
Teleperformance reported strong revenue growth for Q3 2022, achieving €2,056 million, a 17.2% increase year-over-year. Year-to-date revenue for the first nine months reached €6,002 million, up 15.7%. The company raised its full-year guidance, forecasting more than 12% like-for-like revenue growth, driven by a diversified client portfolio and digital transformation initiatives. The EBITDA margin is expected to surpass 21%, with EBITA margin around 15.5%, reflecting operational strength despite economic uncertainty.
Teleperformance, a global leader in outsourced customer experience management, announced its share capital details as of October 31, 2022. The company has 59,120,842 shares and 60,369,880 gross voting rights. Teleperformance's mission focuses on delivering excellence through its One Office model, employing nearly 420,000 staff across 88 countries and offering comprehensive digital solutions. In 2021, Teleperformance reported consolidated revenue of €7,115 million and a net profit of €557 million. The company is listed on Euronext Paris and included in various ESG indices.
Teleperformance has acquired PSG Global Solutions, a US leader in digital recruitment process outsourcing, for US$300 million. This acquisition strengthens Teleperformance's Specialized Services and enhances its position in the US healthcare sector. PSG, generating US$75 million in annual revenue with a growth rate of +40%, will operate as a wholly-owned subsidiary. The deal is poised to be accretive to EBITDA margins by approximately 15 basis points and earnings per share by nearly +3% on a pro forma basis for 2022.
Teleperformance, a leader in outsourced customer management, has been recognized as the top service provider in Everest Group's 2022 CXM PEAK Matrix for EMEA. The company achieved the highest ranking due to its market adoption, service mix, and innovation. This assessment, which included 25 CXM providers, underscores Teleperformance's extensive experience and advanced technology capabilities. With nearly 420,000 employees globally and a 2021 revenue of €7.1 billion, Teleperformance continues to support leading brands by delivering exceptional customer service across various industries.
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As of September 30, 2022, Teleperformance reported a total share capital of 59,120,842 shares and gross voting rights of 60,370,340. The company does not have a provision in place for additional threshold disclosures. Teleperformance is the global leader in outsourced customer experience management, employing nearly 420,000 individuals across 88 countries. In 2021, the company achieved consolidated revenue of €7,115 million (approximately US$8.4 billion) and a net profit of €557 million. Teleperformance is listed on Euronext Paris and is included in several key indices.
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Teleperformance has announced that over 97% of its 420,000 employees now work in locations certified as a Great Place to Work. This achievement spans 64 countries, an increase of four from 2021. More than 200,000 employees participated in the survey, praising the company’s commitment to Diversity, Equity, and Inclusion. Teleperformance's initiatives, such as the TP Cloud Campus for remote work flexibility and an enhanced family support program during the pandemic, contributed to this recognition. CEO Daniel Julien emphasized the importance of employee trust and ongoing improvements.