Teleperformance achieves enterprise-wide corporate social responsibility certification from Verego for 11th consecutive year

Rhea-AI Summary

Teleperformance (TP) has secured enterprise-wide Social Responsibility Standard (SRS) certification from Verego for the 11th consecutive year, maintaining its position among top industry leaders across all five SRS categories: leadership, ethics, people, community, and environment. The company exceeded industry benchmarks in transparency and CSR management systems.

Verego's Lead Certification Assessor highlighted TP's excellence in people practices, ethics structures, and community engagement. The certification process involved Verego's review of over 100 corporate materials detailing TP's CSR activities, approaches, policies, procedures, and processes. The SRS standard aligns with prominent global frameworks including the Global Reporting Initiative and UN Global Compact.

Positive

• Achieved top-tier certification across all five SRS categories
• Maintained certification for 11 consecutive years
• Exceeded industry benchmarks in transparency and CSR management

Negative

• None.

NEW YORK, Jan. 16, 2025 /PRNewswire/ -- Global digital business services leader Teleperformance (TP) announced today that it received enterprise-wide Social Responsibility Standard (SRS) certification from Verego for the 11th consecutive year. Verego recognized TP among the top industry leaders across all five SRS categories – leadership, ethics, people, community and the environment. The company also surpassed industry benchmarks for transparency and its Corporate Social Responsibility (CSR) management system.

"TP continues to be among the leaders in its industry across all assessed areas, achieving the highest available scores for its people practices, ethics structures and community engagement activities. Its commitment to Corporate Social Responsibility is particularly evident in the implementation of its Responsible Sourcing programme, monitoring of suppliers' CSR performance, and its structured approach to Human Rights Risk Management," said Fran McNulty, Lead Certification Assessor at Verego.

The enterprise-wide SRS re-certification is based upon an assessment report TP provided Verego regarding its globally diverse operations. From there, Verego reviewed more than 100 corporate materials regarding TP's CSR activities and its approaches, policies, procedures and processes. Verego developed its SRS standard in accordance with other prominent world standards such as the Global Reporting Initiative and the UN Global Compact.

Verego is a partner of Goodbody Clearstream, an ESG consultancy offering corporate sustainability and carbon management services.

ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world's biggest brands and their customers. The Group's comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group's local presence allows it to be a force of good in supporting communities, clients, and the environment. In 2023, Teleperformance reported consolidated revenue of €8,345 million (US$9 billion) and net profit of €602 million.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017.

For more information: www.teleperformance.com.

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SOURCE Teleperformance

FAQ

What certification did Teleperformance (TLPFY) receive in January 2024?

Teleperformance received the enterprise-wide Social Responsibility Standard (SRS) certification from Verego, marking their 11th consecutive year of certification.

What are the five SRS categories where Teleperformance (TLPFY) achieved recognition?

Teleperformance was recognized as a leader in leadership, ethics, people, community, and environment categories.

How does Verego evaluate companies for SRS certification?

Verego evaluates companies by reviewing over 100 corporate materials regarding CSR activities, approaches, policies, procedures, and processes.

What global standards is the Verego SRS certification aligned with?

The Verego SRS standard is developed in accordance with the Global Reporting Initiative and the UN Global Compact.