Ttec Hldgs Inc Stock Price, News & Analysis

TTEC Holdings, Inc. (NASDAQ: TTEC) has been chosen as a development partner by KCH Interventional Facilities Management to facilitate their digital transformation using Microsoft Dynamics 365 and Power Platform. TTEC Digital's extensive healthcare experience will enhance operational efficiencies and patient experiences. The partnership underscores TTEC's strong Microsoft credentials and its recognition as a Microsoft Gold Partner for six consecutive years. This collaboration aims to bolster KCH's value to UK healthcare providers.

TTEC Holdings, Inc. (NASDAQ:TTEC) has launched a new global delivery center in Cape Town, South Africa, initially focusing on customer experience (CX) services for a global automotive leader. CEO Shelly Swanback stated that this expansion aims to enhance geographic presence and deliver superior customer value. South Africa is recognized for its talent pool and strong English capabilities, attracting interest from U.S. clients. TTEC operates over 70 centers globally, emphasizing the importance of operational efficiency and customer service amidst economic challenges.

TTEC Holdings reported second-quarter 2022 revenue of $604.3 million, an 8.9% increase year-over-year. Operating income was $35.9 million (5.9% of revenue), with non-GAAP operating income at $61.2 million (10.1% of revenue). Net income was $25.2 million, translating to EPS of $0.53. TTEC signed $170 million in new bookings. Despite strong cash flows and a 16.3% increase in dividends, the outlook for the remainder of the year shows a more cautious approach due to changing client decisions and growth moderation.

TTEC Holdings, Inc. (NASDAQ:TTEC) has opened its first delivery center in Colombia, focusing initially on telecommunications clients. This facility will serve a major US telecommunications firm, creating hundreds of jobs, with ambitions to grow the workforce to thousands. The center aims to provide near and offshore outsourcing solutions, responding to rising demand amid wage inflation. Colombia's multi-lingual talent pool and favorable time zone are key advantages. TTEC's expansion will enable clients to enhance efficiencies and customer service.

TTEC Holdings, Inc. (NASDAQ:TTEC) announced the release of its second quarter 2022 financial results, scheduled for August 9, 2022, after market close. A conference call and webcast will follow on August 10, 2022, at 8:30 a.m. ET. TTEC, a leader in customer experience technology and services, focuses on delivering digital CX solutions through its proprietary CXaaS platform. The company serves major global brands and employs nearly 62,000 individuals across six continents, emphasizing its commitment to enhancing customer experiences.

TTEC Holdings, Inc. (NASDAQ:TTEC) has been chosen as a launch partner for Microsoft's Digital Contact Center Platform, announced at Inspire 2022. This platform combines advanced tools such as Nuance, Microsoft Dynamics 365, Microsoft Teams, and Azure, aimed at enhancing customer experience (CX) through secure omnichannel solutions. TTEC, a long-time Microsoft Gold partner, specializes in digital CX solutions, managing millions of customer interactions daily. The collaboration aligns with TTEC's strategy to provide comprehensive customer service and improve engagement via AI capabilities.

TTEC Holdings, Inc. (NASDAQ:TTEC) has launched Adapt Now, an outsourcing solution aimed at enhancing customer experience (CX) and providing guaranteed cost savings. This initiative will be showcased at Customer Contact Week in Las Vegas on June 21, 2022. TTEC aims to help brands navigate economic pressures and improve operational efficiencies through various outsourcing strategies including geographic diversity and intelligent automation. The company has a 40-year history of CX innovation, serving major brands globally.