Ttec Hldgs Inc Stock Price, News & Analysis

TTEC Holdings, Inc. (NASDAQ:TTEC) reported Q3 2022 revenue of $592.5 million, a 4.5% increase year-over-year, with GAAP operating income at $35.6 million (6.0% of revenue). Net income was $25 million (4.2% of revenue), while adjusted EBITDA stood at $72.2 million (12.2% of revenue). The company signed bookings worth $200 million and reaffirmed its full-year 2022 outlook despite foreign exchange impacts. Cash flow from operations decreased to $27.5 million. TTEC declared a semi-annual dividend of $0.52 per share with a 10.6% increase from the previous year.

TTEC Holdings, Inc. (NASDAQ:TTEC) has appointed Dave Seybold as CEO of TTEC Digital, effective November 28, 2022, while Shelly Swanback has been promoted to President and continues as CEO of TTEC Engage. The leadership changes aim to enhance growth and innovation in customer experience (CX). Ken Tuchman remains as Chairman and CEO, focusing on strategic direction. Seybold brings over 30 years of experience in digital growth from companies like IBM, while Swanback will expand her influence across corporate functions. TTEC strives for profitable growth as it enters its 40th year.

TTEC Holdings, Inc. (NASDAQ:TTEC) will announce its third quarter 2022 financial results after market close on November 9, 2022. A live webcast and conference call will be held on November 10, 2022, at 8:30 a.m. ET.

The company is a leader in customer experience technology and services, providing comprehensive digital CX solutions through its cloud-based CXaaS platform, enhancing customer interactions across various channels.

TTEC Holdings, Inc. (NASDAQ:TTEC) has been awarded the prestigious Microsoft Business Applications Inner Circle award for 2022/2023, recognizing its top-ranking sales achievements among Microsoft partners. This marks the seventh consecutive year TTEC Digital has received this honor. The company's commitment to customer success and its dedication to digital transformation have set it apart in the competitive CX solutions market. Additionally, TTEC Digital was named a Microsoft Partner of the Year Finalist for 2022/2023 in Dynamics 365 Customer Insights & Marketing, further highlighting its industry excellence.

TTEC Holdings, Inc. (NASDAQ: TTEC) announced a cash dividend of $0.52 per share, set to be paid on October 26, 2022, to shareholders recorded by October 11, 2022. This dividend represents a 10.6% increase over the previous year's payment in October 2021 and a 4.0% increase compared to the April 2021 dividend. TTEC is known for its innovative customer experience solutions, employing nearly 60,000 staff globally, and aims to enhance customer interactions through advanced technology.

TTEC Holdings, Inc. (NASDAQ:TTEC) has announced the launch of the inaugural CXcellence Awards, in partnership with the Customer Strategist Journal, to recognize outstanding customer and employee experiences. Nominations opened on Sept. 26 and will be accepted until Oct. 24. Awards will honor achievements in various categories, including Best Overall CX and Best Use of Emerging Contact Center Channel. Winners will be featured in the February 2023 issue of the journal. The initiative aims to promote innovation and excellence in the rapidly evolving customer experience sector.

TTEC Government Solutions LLC, a subsidiary of TTEC Holdings (NASDAQ:TTEC), has secured a significant contract to manage customer contact operations for major tolling authorities in the New York-New Jersey area. This includes the New York State Thruway Authority and The Port Authority of New York and New Jersey. The contract, which began its implementation phase in summer 2022, aims for a go-live date in January 2024. TTEC will leverage its extensive public sector experience and recent acquisitions to enhance customer care operations for toll authorities.