Welcome to our dedicated page for Ttec Hldgs news (Ticker: TTEC), a resource for investors and traders seeking the latest updates and insights on Ttec Hldgs stock.
TTEC Holdings, Inc. reports developments in customer experience technology, consulting and managed services at the intersection of data, AI and CX. Its updates commonly cover TTEC Digital, which designs, builds and operates omnichannel contact center technology, CRM, AI and analytics solutions, and TTEC Engage, which provides AI-enhanced customer engagement, acquisition, tech support, back-office and fraud prevention services.
Company news also includes earnings releases, outlook updates, client activity, product and practice launches such as AI Gateway and Fin-TTEC, leadership changes within TTEC Digital, and recognition tied to global operations. Coverage reflects a business serving enterprise brands across virtual interaction channels and operating on six continents.
TTEC (NASDAQ:TTEC) reported its Q2 2024 financial results, with revenue of $534.1 million, an 11% decrease YoY. Operating loss was $224.4 million, largely due to $233.5 million in non-cash goodwill impairments.
Net loss reached $296.8 million, translating to a loss per share of $6.23. Non-GAAP net income, however, was $6.6 million with $0.14 per share.
The Adjusted EBITDA was $46.2 million, or 8.7% of revenue. Cash flow from operations was $49.3 million, while capital expenditures were $14.2 million. The company's net debt position increased to $853.4 million.
Segment-wise, TTEC Digital saw a modest 1% decline in revenue to $116.4 million, while TTEC Engage experienced a 13.5% drop to $417.7 million. The outlook for FY 2024 remains cautious, with TTEC adjusting its guidance to reflect current market challenges.
TTEC Holdings, Inc. (NASDAQ: TTEC) has been named to CRM Magazine's Top 100 list, recognizing its innovative approach to customer experience (CX) that blends human empathy with AI-powered solutions. This prestigious acknowledgment highlights TTEC's commitment to enhancing customer interactions through its TTEC Engage and TTEC Digital divisions.
The recognition comes as the CRM industry faces significant shifts, with AI, machine learning, data analytics, and omnichannel engagement emerging as key trends. TTEC's inclusion in the list underscores its leadership in these areas, offering AI-enhanced CX solutions that combine cutting-edge technology with human-centric services.
TTEC's approach, dubbed 'the point of conversation,' integrates advanced technology and human insight to create exceptional customer experiences. This strategy is reflected in both TTEC Digital's CX consulting and technology services and TTEC Engage's AI-enhanced business process outsourcing expertise.
TTEC Holdings, Inc. (NASDAQ:TTEC), a global leader in AI-enabled customer experience (CX) solutions, has announced its schedule for the release of second quarter 2024 earnings. The company will release its earnings results after market close on Thursday, August 8, 2024, followed by a press release. A live webcast and conference call will be held at 8:30 a.m. ET on Friday, August 9, 2024.
Investors and interested parties are invited to join the live webcast through the 'Investors Relations' section of the TTEC website. For those unable to attend the live event, a replay will be made available on the company's website.
TTEC, a global CX technology and services leader, has been recognized as a Major Contender and Star Performer in Everest Group's Trust and Safety Services PEAK Matrix® Assessment 2024. This accolade highlights TTEC's exceptional delivery of trust and safety solutions. According to the assessment, TTEC has made a significant market impact and demonstrated strong vision and capability. TTEC's solutions, enhanced by AI and machine learning, help clients build robust trust and safety frameworks, mitigate risks, and safeguard customer interests. The recognition underscores TTEC's commitment to innovation and excellence in customer experience.
TTEC Holdings, Inc. (NASDAQ:TTEC) announced financial results for Q1 2024 with revenue of $576.6 million, down 8.9%. Operating income was $22.7 million, net income $0.5 million. Adjusted EBITDA was $54.9 million. Fully diluted EPS was $0.01. Outlook reiterated for full year 2024. The company saw positive momentum in TTEC Digital and aims for increased profitability in TTEC Engage. Cash flow for Q1 was ($15.6) million. The company had cash equivalents of $91.5 million and a net debt of $865.3 million. The Board declared a dividend of $0.06 per share. Segment reporting showed decreases in revenue for both TTEC Digital and TTEC Engage. The company expressed confidence in the CX marketplace and its technology capabilities.
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