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United Unveils the Elevated Aircraft Interior: Higher Standard of Premium International Travel Includes New Business Class Suites, Caviar Service and Largest Seatback Screens in the U.S. on new 787 Dreamliners

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United Airlines (UAL) has unveiled its new United Elevated interior for Boeing 787-9 aircraft, setting a new standard in premium international travel. The highlight is the introduction of United Polaris Studio suites, which are 25% larger than standard Polaris seats and feature privacy doors, companion ottomans, and 27-inch screens. The first aircraft with this interior will be delivered in late 2025, with international flights beginning in 2026 from San Francisco to Singapore and London.

The upgraded aircraft will feature 99 total premium seats - the highest among U.S. carriers - including 8 Polaris Studio suites and 56 standard Polaris suites. United expects about 30 aircraft with the Elevated interior to join its fleet by 2027. The enhancement includes premium amenities such as Ossetra caviar service, Starlink connectivity, and the largest economy seatback screens in the world.

United Airlines (UAL) ha presentato il nuovo design interno United Elevated per gli aerei Boeing 787-9, stabilendo un nuovo standard nel viaggio internazionale premium. La novità principale è l'introduzione delle suite United Polaris Studio, che sono il 25% più grandi rispetto ai sedili Polaris standard e dispongono di porte per la privacy, pouf per i compagni di viaggio e schermi da 27 pollici. Il primo aereo con questo interno sarà consegnato alla fine del 2025, con voli internazionali a partire dal 2026 da San Francisco verso Singapore e Londra.

Gli aerei aggiornati avranno 99 posti premium in totale - il numero più alto tra le compagnie aeree statunitensi - inclusi 8 suite Polaris Studio e 56 suite Polaris standard. United prevede che circa 30 aerei con l'interno Elevated entreranno a far parte della flotta entro il 2027. L'upgrade comprende servizi premium come il caviale Ossetra, la connettività Starlink e gli schermi per i sedili in economy più grandi al mondo.

United Airlines (UAL) ha presentado su nuevo interior United Elevated para los aviones Boeing 787-9, estableciendo un nuevo estándar en viajes internacionales premium. Lo más destacado es la introducción de las suite United Polaris Studio, que son un 25% más grandes que los asientos Polaris estándar y cuentan con puertas de privacidad, otomanas para acompañantes y pantallas de 27 pulgadas. El primer avión con este interior será entregado a finales de 2025, con vuelos internacionales que comenzarán en 2026 desde San Francisco hacia Singapur y Londres.

Los aviones mejorados contarán con 99 asientos premium en total, la cifra más alta entre las aerolíneas estadounidenses, incluyendo 8 suites Polaris Studio y 56 suites Polaris estándar. United espera que aproximadamente 30 aviones con el interior Elevated se unan a su flota para 2027. La mejora incluye amenidades premium como servicio de caviar Ossetra, conectividad Starlink y las pantallas para asientos en clase económica más grandes del mundo.

유나이티드 항공(UAL)은 보잉 787-9 항공기를 위한 새로운 United Elevated 인테리어를 공개하며 프리미엄 국제 여행의 새로운 기준을 세웠습니다. 주요 특징은 표준 Polaris 좌석보다 25% 더 넓고 프라이버시 도어, 동반자용 오토만, 27인치 스크린이 포함된 United Polaris Studio 스위트의 도입입니다. 이 인테리어가 적용된 첫 항공기는 2025년 말에 인도되며, 2026년부터 샌프란시스코에서 싱가포르와 런던으로 국제선 운항을 시작할 예정입니다.

업그레이드된 항공기는 총 99개의 프리미엄 좌석을 갖추고 있으며, 이는 미국 항공사 중 가장 많은 수치입니다. 8개의 Polaris Studio 스위트와 56개의 표준 Polaris 스위트가 포함됩니다. 유나이티드는 2027년까지 약 30대의 Elevated 인테리어 항공기가 함대에 합류할 것으로 기대하고 있습니다. 이 업그레이드에는 오세트라 캐비어 서비스, 스타링크 연결, 그리고 세계에서 가장 큰 이코노미 좌석 뒷면 스크린과 같은 프리미엄 편의 시설이 포함됩니다.

United Airlines (UAL) a dévoilé son nouvel intérieur United Elevated pour les appareils Boeing 787-9, établissant une nouvelle norme dans le voyage international premium. Le point fort est l'introduction des suites United Polaris Studio, qui sont 25 % plus grandes que les sièges Polaris standards et disposent de portes d'intimité, de poufs pour les accompagnants et d'écrans de 27 pouces. Le premier avion équipé de cet intérieur sera livré fin 2025, avec des vols internationaux débutant en 2026 de San Francisco vers Singapour et Londres.

L'appareil amélioré comprendra 99 sièges premium au total - le nombre le plus élevé parmi les compagnies aériennes américaines - incluant 8 suites Polaris Studio et 56 suites Polaris standards. United prévoit qu'environ 30 appareils avec l'intérieur Elevated rejoindront sa flotte d'ici 2027. L'amélioration inclut des prestations premium telles que le service de caviar Ossetra, la connectivité Starlink et les plus grands écrans arrière de siège en classe économique au monde.

United Airlines (UAL) hat das neue United Elevated Interieur für Boeing 787-9 Flugzeuge vorgestellt und setzt damit einen neuen Standard im Premium-Internationalreisebereich. Das Highlight ist die Einführung der United Polaris Studio Suiten, die 25 % größer sind als die Standard-Polaris-Sitze und über Privattüren, Begleit-Ottomane und 27-Zoll-Bildschirme verfügen. Das erste Flugzeug mit diesem Interieur wird Ende 2025 ausgeliefert, die internationalen Flüge starten 2026 von San Francisco nach Singapur und London.

Das aufgerüstete Flugzeug wird insgesamt 99 Premium-Sitze haben – die höchste Anzahl unter US-Fluggesellschaften – darunter 8 Polaris Studio Suiten und 56 Standard Polaris Suiten. United erwartet, dass bis 2027 etwa 30 Flugzeuge mit dem Elevated-Interieur zur Flotte stoßen. Die Aufwertung umfasst Premium-Annehmlichkeiten wie Ossetra-Kaviar-Service, Starlink-Konnektivität und die größten Economy-Sitzrückbildschirme der Welt.

Positive
  • Significant premium cabin expansion with 99 total premium seats - highest percentage among U.S. carriers
  • Introduction of larger Polaris Studio suites with premium amenities and companion seating
  • Fleet expansion with 30 new aircraft featuring Elevated interior by 2027
  • $150 million investment in food and beverage improvements
  • Free Starlink connectivity for MileagePlus members, including over oceans and polar regions
  • Customer satisfaction scores up 12% in Q1 2025 for food and beverage
Negative
  • First flights with new interior won't begin until 2026
  • United Polaris Studio will be priced higher than standard Polaris seats
  • Reduced total seat capacity compared to current 787-9 configuration (222 vs 257 seats)

Insights

United's premium cabin upgrades strengthen their competitive position in high-margin international routes with significant revenue potential from luxury travelers.

United Airlines' unveiling of their "Elevated" interior for new Boeing 787-9 Dreamliners represents a strategic investment in the airline's premium service offerings. The standout feature is the introduction of eight United Polaris Studio suites that are 25% larger than standard business class seats with companion ottomans and 27-inch screens - the largest among U.S. carriers.

This product enhancement is clearly targeted at high-yield international business travelers and luxury consumers who generate disproportionately high profit margins. By increasing premium seating capacity to 99 total premium seats - the highest percentage among U.S. carriers - United is optimizing their cabin configuration for revenue generation rather than maximum passenger density.

The timing is particularly significant as it aligns with the post-pandemic recovery of international business travel and increasing demand for premium leisure experiences. The planned deployment on San Francisco to Singapore and London routes by 2026 targets some of the most lucrative long-haul markets with high concentrations of business travelers and affluent passengers.

United's $150 million investment in food and beverage enhancements complements these cabin upgrades. The addition of Ossetra caviar service, premium champagne, and exclusive entrée options positions them more directly against international carriers like Singapore Airlines and Middle Eastern carriers that have traditionally dominated premium service ratings.

From a fleet perspective, the commitment to install these interiors on approximately 30 new 787 aircraft by 2027 represents a substantial portion of United's widebody fleet renewal strategy. This will enable them to gradually expand this premium experience across their most important international routes.

The addition of Starlink connectivity addresses a persistent pain point in international travel - reliable internet over oceans and remote regions - further enhancing the airline's value proposition for premium travelers who need to remain productive during long flights.

New United Polaris Studio suites are 25% larger than United Polaris® with privacy doors, extra ottoman for companions, 27-inch screens, luxury skincare amenities and exclusive caviar and wine pairing

New Boeing 787-9s with the United Elevated interior get a nose-to-tail transformation with the highest number of total premium seats in United's fleet, new United Polaris Studio suites, new United Polaris suites, updated United Premium Plus® seats with privacy dividers and wireless charging, and largest economy seatback screens in the world

Delivery of first United 787-9 with the Elevated interior expected before the end of 2025 and first international passenger flights planned in 2026 from San Francisco to Singapore and San Francisco to London

All of United's future Boeing 787 deliveries will receive United Polaris Studio suites and Elevated interiors - airline expects at least 30 aircraft to join the fleet by 2027

NEW YORK, May 13, 2025 /PRNewswire/ -- United Airlines today unveiled the United Elevated interior for new Boeing 787-9 aircraft that raises the standard of international premium travel among U.S. carriers and will include two, new business class suites, the greatest number of total premium seats in United's fleet, an Ossetra caviar amuse-bouche service, Starlink connectivity and even larger 4K OLED seatback screens.

The airline's new United Polaris Studio suites are positioned in the first row of each business class section and total eight, lie-flat, all-aisle-access seats that are 25% larger than standard United Polaris with privacy doors, an extra ottoman seat for companions, exclusive entrée options, an Ossetra caviar amuse-bouche service, new amenity kits with luxury skincare offerings, wireless charging, Bluetooth connectivity, and a huge 27-inch, 4K OLED seatback screen - the largest among U.S. carriers.

Standard United Polaris seats also get upgraded to suites with the addition of sliding doors and larger, 19-inch 4K OLED screens And all customers flying United Polaris business class have access to the airline's six award-winning United Polaris lounges across the system.

"We already deliver a superior international experience and fly to the most places across the Atlantic and Pacific - these new innovations provide a more premium experience overall, give customers even more reasons to choose United, and set our airline up to grow into the next decade and beyond," said Andrew Nocella, EVP and Chief Commercial Officer at United. "We never stand still and are always looking for more ways to set ourselves apart from other carriers. And we're confident this elevated experience will take international flying to new heights."

The reimagined Elevated interior on the 787-9 includes a nose-to-tail transformation - refined finishes and a fresher, brighter and warmer feel throughout - with something for everyone: 99 total premium seats - the highest percentage among U.S. carriers, United Premium Plus seats with privacy dividers and wireless charging, and a United Economy® cabin with Bluetooth connectivity and the largest Economy class seatback screens in the world.

United has invested more than $150 million in total food and beverage improvements this year alone, and planes with the United Elevated interior will include access to a new, onboard grab-and-go snack bar for United Polaris business class customers that offers treats from brands like Garretts, Community, and Joe & Seph's, as well as United Polaris Studio-specific options like an amuse-bouche of Ossetra caviar paired with Champagne Laurent-Perrier Cuvée Rosé. The airline also will introduce mid-flight meal options that include a regionally influenced tapas service. And customers in United Economy® will see expanded dining options with three entrée choices, new desserts, and an appetizer course.

United expects to take delivery of the first United 787-9 with the Elevated interior before the end of 2025 with the first international passenger flights planned in 2026 from San Francisco to Singapore and San Francisco to London. United is the largest carrier across the Atlantic and Pacific* and flies to 147 total international destinations. All of United's future 787 deliveries will get United Polaris Studio suites and Elevated interiors, and the airline expects about 30 of these planes to join its fleet by 2027.

Aircraft with the Elevated interior will also be among the first United widebody planes to have free Starlink connectivity for United MileagePlus members. The service is ideal for international travel as it delivers fast, reliable internet access around the world, including over oceans, polar regions, and other remote locations previously unreachable by traditional cell or Wi-Fi signals.

The first deliveries of 787-9 aircraft with the Elevated interior will include:

  • Eight United Polaris business class Studio suites
    • Two rows across two sections, 1-2-1 configuration
  • 56 United Polaris business class suites
    • 14 rows, across two sections, in a 1-2-1 configuration
    • Customers can choose between seats that face the window or center of the aircraft (ideal for individual travelers) and seats where all the suites face the aisle (perfect for those flying together)
  • 35 United Premium Plus seats, the most in United's fleet
    • 5 rows in a 2-3-2 configuration
  • 33 United Economy Plus seats and 90 United Economy seats
    • 15 total rows in a 3-3-3 configuration

The carrier's 787-9s currently have 48 United Polaris seats, 21 United Premium Plus seats, 39 United Economy Plus seats and 149 United Economy seats.

United Polaris Studio

Located in the first row of each business class section, United Polaris Studio will be priced differently than standard United Polaris and includes superior features and design elements. United Polaris Studio suites are larger and include an ottoman with a seatbelt for companions in six of the eight seats. Each United Polaris Studio suite also has a huge, 27-inch, 4K OLED touchscreen - the largest among U.S. carriers, Bluetooth connectivity, wireless charging as well as separate USB-C and electrical outlets. The suite also includes digital seat control options, quartzite tables, a soft, wool-blend seat and wood grain trim.

United Polaris Studio amenities are also upgraded, and include exclusive hoodie-pajamas and slippers on all flights, new noise-cancelling headphones powered by Meridian technology, amenity kits featuring clinically formulated Perricone MD Cold Plasma Plus+ luxury skincare products, United-branded playing cards (ideal for passing the time with someone in the ottoman seat), a plush velvet throw pillow on the ottoman as well as Saks Fifth Avenue bedding that includes a duvet, day blanket, large pillow and cooling gel pillow.

And customers who book a United Polaris Studio suite have access to the airline's Global Reception® area, receive preferred boarding alongside United Global Services® customers and are eligible for United's tarmac transfer program.

United Polaris

The new standard United Polaris suites on aircraft with the Elevated interior are also upgraded with the addition of sliding doors, a 19-inch 4K OLED touchscreen with Bluetooth, four ways to charge devices including wireless, and digital seat controls. Each United Polaris suite offers all-aisle access, and breathable, wool-blend covered seats. And in a first among U.S. airlines, customers can choose between seats that face the window or the center of the aircraft, more suited for individual travelers who want even more privacy, or seats that face the aisle that have a divider that lowers all the way down to bed height - perfect for people flying together.

The famous United Polaris sundae cart also gets an upgrade with a rotation of limited time featured Tillamook ice cream flavors coupled with new toppings that will run throughout the year, alongside the customer favorite staple - classic vanilla bean.

United Premium Plus and United Economy

The United Premium Plus seats on aircraft with the Elevated interior also get a major upgrade by adding elements normally reserved for United Polaris customers including soft-touch materials, quartzite cocktail tables and a 16-inch 4K OLED screen. Customers also will enjoy Bluetooth and three ways to charge their personal devices, including wireless - the first time offered in United Premium Plus. The seats also include a dedicated water bottle and headphone holders, as well as a privacy divider with a built-in reading light - also a first for United Premium Plus.

United Economy Plus and United Economy customers on aircraft with the Elevated interior will all enjoy 13-inch, 4K OLED screens - the largest Economy class screens in the world. These cabins also include Bluetooth connectivity in every seat and six power outlets per row. Bringing in the same refreshed looks and feel from United's UPP cabin, customers in United Economy will be able to relax thanks to the seat's cradling seat bottom that moves as the seat reclines.

Investments in Food & Beverage

United's investments in its food and beverage program are paying off: customer satisfaction scores were up 12% in the first quarter of 2025 compared to last year. The team remains focused on creating high-quality onboard dining experiences with signature touches across all cabins, and the upgrades onboard Elevated aircraft are no different: in addition to the Ossetra caviar amuse-bouche service, United Polaris Studio customers will get a post-dessert, curated specialty snack box delivered to their seat that includes a mix of premium salty, sweet and savory treats, access to exclusive entrée options and Champagne Laurent-Perrier Cuvée Rosé.

The special food and beverage offerings that will be onboard Elevated aircraft build on the work already underway to enhance the dining experience for all United customers. United Polaris wine offerings are currently among the most premium of any U.S. airline, featuring exclusive relationships with brands like Heitz Cellar, Shafer Vineyards, Stony Hill Vineyard and Champagne Laurent-Perrier and rotating offerings from Domaine Serene, Chateau Beaucastel, VIK and The Mascot. United Polaris customers will also soon see more regional menus that rotate monthly as well as new breakfast breads, bottled salad dressings, updated mid-flight snack baskets and the addition of an Aperol Spritz to the drink menu. And international economy customers will soon enjoy enhancements like fresh salads with premium dressing, more entrée choices, new desserts and a coursed appetizer that's served before full lunch/dinner.

Finally, United has launched new menus and completely overhauled onboard dishware with new dishes, glassware, cutlery, linens and seasonings - including red pepper flakes.

*as measured by available seat miles

About United

At United, Good Leads The Way. With U.S. hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., United operates the most comprehensive global route network among North American carriers and is now the largest airline in the world as measured by available seat miles. For more about how to join the United team, please visit www.united.com/careers and more information about the company is at www.united.com. United Airlines Holdings, Inc., the parent company of United Airlines, Inc., is traded on the Nasdaq under the symbol "UAL". 

Forward-Looking Statements and Other Important Information

This press release contains certain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. All statements that are not statements of historical facts are, or may be deemed to be, forward-looking statements. Such forward-looking statements are based on historical performance and current expectations, estimates, forecasts and projections about our future financial results, goals, plans, commitments, strategies and objectives and involve inherent risks, assumptions and uncertainties, known or unknown, including internal or external factors that could delay, divert or change any of them, that are difficult to predict, may be beyond our control and could cause our future financial results, goals, plans and objectives to differ materially from those expressed in, or implied by, the statements. No forward-looking statement can be guaranteed. Forward-looking statements in this press release should be evaluated together with the many risks and uncertainties that affect United's business and market, particularly those identified in the "Management's Discussion and Analysis of Financial Condition and Results of Operations" and "Risk Factors" sections in United's Annual Report on Form 10-K for the year ended December 31, 2024, as updated by our subsequent Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and other filings with the Securities and Exchange Commission. The forward-looking statements included in this document are made only as of the date of this document and except as otherwise required by applicable law or regulation, United undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise.

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SOURCE United Airlines

FAQ

When will United Airlines (UAL) launch its new Elevated interior on Boeing 787-9 aircraft?

United Airlines will receive its first 787-9 with the Elevated interior by late 2025, with first international passenger flights planned for 2026 from San Francisco to Singapore and London.

What are the key features of United's new Polaris Studio suites?

United's Polaris Studio suites are 25% larger than standard Polaris seats, featuring privacy doors, companion ottomans, 27-inch 4K OLED screens, Ossetra caviar service, and exclusive amenities including Perricone MD skincare products.

How many premium seats will United's new 787-9 Elevated interior have?

The new configuration will have 99 total premium seats, including 8 Polaris Studio suites, 56 Polaris business class suites, and 35 Premium Plus seats - the highest premium seat percentage among U.S. carriers.

How many Boeing 787s will United receive with the new Elevated interior?

United expects approximately 30 aircraft with the Elevated interior to join its fleet by 2027, with all future 787 deliveries featuring the new design.

What improvements are being made to United's economy class on the new 787-9?

Economy class will feature 13-inch 4K OLED screens (largest in the world for economy), Bluetooth connectivity, six power outlets per row, and enhanced dining options including three entrée choices and new desserts.
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