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United Community earns Coalition Greenwich Best Bank awards for Middle Market and Small Business Banking

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United Community has been awarded multiple Coalition Greenwich Best Bank awards for the ninth consecutive year, demonstrating excellence in Middle Market and Small Business Banking. The bank secured five awards in 2025, including one national recognition for Best Bank in Overall Satisfaction for Middle Market Banking in the U.S.

The awards include three additional regional honors in Middle Market Banking for the South region: Overall Satisfaction, Cash Management Satisfaction, and Relationship Manager Satisfaction. In Small Business Banking, United earned recognition for Best Bank in Likelihood to Recommend for the South region.

Among over 40 U.S. banks receiving recognition, United stands as one of only 32 recipients in middle-market banking and 39 in small business banking. The company has accumulated 57 Greenwich awards over nine years. These awards are based on 2024 client interviews and statistical data, evaluated through Crisil Coalition Greenwich's rigorous methodology.

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GREENVILLE, S.C., Feb. 26, 2025 /PRNewswire/ -- For the ninth consecutive year, United Community is honored to be recognized with multiple Coalition Greenwich Best Bank awards for delivering exceptional service and tailored financial solutions to its customers.

"This recognition highlights the dedication and hard work of our team, reflecting our ongoing commitment to delivering exceptional service," said Rich Bradshaw, president and chief banking officer of United. "We take pride in offering personalized customer care, while also providing commercial banking solutions that meet the needs of businesses across the Southeast. We are grateful for the trust our customers continue to place in us and are focused on being a commercial bank with all the strengths and capabilities of larger institutions, but with a local, personal touch."

United won one national award and four regional awards in the following categories:

Middle Market Banking

  • Best Bank - Overall Satisfaction for Middle Market Banking in the U.S. (National)
  • Best Bank - Overall Satisfaction for Middle Market Banking in the U.S. (South)
  • Best Bank - Satisfaction in Cash Management for Middle Market Banking in the U.S. (South)
  • Best Bank - Satisfaction with Relationship Manager for Middle Market Banking in the U.S. (South)

Small Business Banking

  • Best Bank - Likelihood to Recommend for Small Business Banking in the U.S. (South)

This year, Crisil Coalition Greenwich reduced and streamlined headline award categories with "Best Bank" replacing several former categories such as "Excellence" and "Best Brand."

Among the more than 40 U.S. banks earning recognition, United is one of only 32 that received awards for middle-market banking and 39 that received awards for small business banking. United has now earned a total of 57 Greenwich awards over the last nine years.

Crisil Coalition Greenwich awards recognize excellence in global banking and investment management markets. Awards are determined by a rigorous methodology that independently evaluates peer-relative performance through thousands of client interviews and statistical data. Winners are based on 2024 client interviews conducted by Crisil Coalition Greenwich, which provides strategic analytics and insights within the financial services industry.

About United Community Banks, Inc:

United Community Banks, Inc. (NYSE: UCB) is the financial holding company for United Community, a top 100 U.S. financial institution that is committed to improving the financial health and well-being of its customers and the communities it serves. United Community provides a full range of banking, wealth management and mortgage services. As of December 31, 2024, United Community Banks, Inc. had $27.7 billion in assets, 199 offices across Alabama, Florida, Georgia, North Carolina, South Carolina and Tennessee, as well as a national SBA lending franchise and a national equipment lending subsidiary. In 2024, United Community became a 10-time winner of J.D. Power's award for the best customer satisfaction among consumer banks in the Southeast region and was recognized as the most trusted bank in the Southeast. Additionally, United was named by American Banker as one of the "Best Banks to Work For" for the eighth consecutive year. In 2025, United was recognized as a Best Bank by Crisil Coalition Greenwich for the ninth consecutive year, receiving five awards that included national honors for Overall Satisfaction for Middle Market Banking in the U.S. Forbes has also consistently listed United Community as one of the World's Best Banks and one of America's Best Banks. Additional information about United can be found at ucbi.com.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/united-community-earns-coalition-greenwich-best-bank-awards-for-middle-market-and-small-business-banking-302386132.html

SOURCE United Community Bank

FAQ

How many Coalition Greenwich awards did United Community win in 2025?

United Community won 5 awards in 2025: 1 national award and 4 regional awards in Middle Market and Small Business Banking categories.

What national recognition did United Community receive in the 2025 Greenwich awards?

United Community received national recognition for Best Bank - Overall Satisfaction for Middle Market Banking in the U.S.

How many Greenwich awards has United Community earned over the past nine years?

United Community has earned a total of 57 Greenwich awards over the last nine years.

What regional awards did United Community receive for Middle Market Banking in 2025?

United Community received three regional awards for the South: Overall Satisfaction, Cash Management Satisfaction, and Relationship Manager Satisfaction in Middle Market Banking.

How does Coalition Greenwich determine their Best Bank award winners?

Winners are determined through thousands of client interviews and statistical data, using a rigorous methodology that independently evaluates peer-relative performance.
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