Upland Software Stock Price, News & Analysis

Upland Software (Nasdaq: UPLD) has announced the availability of its RightAnswers knowledge management solution on AWS Marketplace. RightAnswers, a KCS v6 Verified solution for enterprise contact centers and help desks, helps organizations optimize their support operations with impressive metrics: 90% faster Mean Time to Know, 88% increase in First Contact Resolution, 85% faster content creation, and 60% fewer escalations.

The platform features 20+ out-of-box integrations across CRM, IT Service Management, chat, and customer-facing channels, enabling consistent knowledge delivery across all support channels. AWS customers can now directly access and manage RightAnswers through their AWS Marketplace accounts, streamlining the purchase process.

Upland Software (Nasdaq: UPLD) has announced its participation in ILTACON 2025, scheduled for August 10-14 at the Gaylord National Harbor Conference Center. The company's BA Insight division will showcase its latest AI and enterprise search innovations for legal professionals.

Key highlights include BA Insight's new availability in the AWS Marketplace's AI Agents and Tools category and upcoming innovations from Upland AccuRoute. The company will feature two expert-led sessions: a panel on M365 Copilot best practices and a KM roundtable discussion on AI in knowledge management.

Visitors can explore live demos and the product roadmap at Booth #1417, demonstrating BA Insight's solutions for enhanced knowledge discovery across iManage, NetDocuments, and Microsoft 365 platforms.

Upland Software (NASDAQ:UPLD) reported Q2 2025 financial results showing mixed performance. Total revenue decreased 23% to $53.4 million, primarily due to strategic divestitures. The company reported a GAAP net loss of $13.0 million, or $0.51 per share. However, Adjusted EBITDA remained stable at $13.6 million, with margin improving from 20% to 25% year-over-year.

Notable achievements include welcoming 100 new customers, expanding relationships with 263 existing customers, and completing a successful debt refinancing extending maturity to July 2031. The company's guidance for Q3 2025 projects revenue between $46.8-$52.8 million and Adjusted EBITDA of $14.5-$17.5 million.

Upland Software (Nasdaq: UPLD) has successfully completed a debt refinancing agreement with Sound Point Capital. The deal includes a $240 million six-year term loan extending debt maturity to 2031, and a $30 million revolving credit facility.

The refinancing strengthens Upland's financial position and provides additional flexibility to invest in their AI-powered knowledge and content management software solutions. The agreement was executed with Sound Point Capital's direct lending platform, with Morrison & Foerster LLP and Paul Hastings LLP serving as legal advisors to Upland Software and Sound Point Capital, respectively.

Upland Software (Nasdaq: UPLD) has scheduled its second quarter 2025 financial results release for Thursday, July 31, 2025, before market opens. The company will host a conference call and webcast at 10:00 a.m. Central Time / 11:00 a.m. Eastern Time on the same day.

Investors can access the conference call through a webcast on investor.uplandsoftware.com or by dialing 1 (800) 715-9871 (North America, toll-free) or 1 (646) 307-1963 (International). The conference ID is 8422976. A recording will be available on the company's investor website after the call.

Upland Software (Nasdaq: UPLD) has announced the availability of its BA Insight platform in AWS Marketplace's new AI Agents and Tools category. The platform enables organizations to integrate enterprise knowledge with AI systems through 95+ connectors and knowledge enrichment tools.

BA Insight helps companies build secure access to enterprise knowledge, prepare and enrich data, and deliver it scalably for AI deployments. The AWS Marketplace integration allows customers to discover, purchase, and deploy AI agent solutions using their AWS accounts, streamlining procurement processes and maintaining centralized control over licensing and access.

Upland Software (Nasdaq: UPLD) has achieved significant recognition in G2's Summer 2025 market reports, earning 68 badges across its product portfolio. The company's AI-powered solutions, including Panviva, RightAnswers, BA Insight, and Qvidian, received multiple accolades highlighting their strong market performance.

Notable achievements include leadership positions in Email Marketing, Online Fax, RFP, and Knowledge Base categories. The recognition spans various segments including Enterprise, Mid-Market, and Small-Business categories, with particular strength in customer support, implementation, and user satisfaction metrics.

According to Dan Doman, Chief Product Officer, these achievements validate the impact of Upland's AI-powered software in helping enterprises drive ROI, enhance customer experiences, and maintain compliance.

Upland Software (NASDAQ: UPLD) reported its Q1 2025 financial results, showing a revenue decline to $63.7 million, down 10% year-over-year. The company posted a GAAP net loss of $25.8 million, improving from a $96.1 million loss in Q1 2024. Despite revenue challenges, Adjusted EBITDA remained stable at $13.1 million (21% of revenue), and free cash flow improved to $7.9 million.

The company welcomed 107 new customers and expanded relationships with 245 existing ones. Notably, Upland divested its mobile messaging product lines, which impacted its 2025 revenue guidance but not its EBITDA outlook. For Q2 2025, Upland expects revenue between $50.3-$56.3 million and projects full-year 2025 revenue of $209.5-$227.5 million, representing a 20% decline, while targeting improved EBITDA margins of 27%.

Upland Software (NASDAQ: UPLD) has scheduled the release of its first quarter 2025 financial results before market opens on Monday, May 12, 2025. The company will host a conference call and webcast at 10:00 a.m. Central Time / 11:00 a.m. Eastern Time on the same day.

Investors can access the call through a webcast on investor.uplandsoftware.com or by dialing 1-800-715-9871 (North America, toll-free) or 1-646-307-1963 (international). The conference ID for participation is 8422976. A recording of the webcast will be available on the investor website after the call.