Payments Made Convenient with Elavon Live Payments and Microsoft 365

Key Terms

omni-channel technical

Omni-channel is a business approach that connects all ways a customer can interact or buy—such as websites, mobile apps, physical stores, social media and call centers—so the experience feels seamless no matter which path they choose. For investors, omni-channel matters because it can increase sales, customer loyalty and operational efficiency by making it easier to buy and by collecting better data on behavior; think of it as a coordinated orchestra where every instrument helps sell more smoothly and predictably.

embedded payments technical

Embedded payments are a way for businesses to accept and process money directly inside their own products or services, so customers can pay without leaving the app or website. For investors, this matters because it can increase sales, create steady transaction-based revenue, reduce friction for customers (like paying for a ride inside the ride-hailing app), and generate useful payment data that can boost profit margins and customer loyalty.

days sales outstanding financial

Days Sales Outstanding (DSO) measures the average number of days a company takes to collect payment after making a sale. It tells investors how quickly sales are turning into cash—shorter DSO means the company gets paid faster and has more cash on hand, while longer DSO suggests cash is tied up with customers and increases the risk of late or lost payments; think of it like how long a borrower takes to repay a loan.

dso financial

Days Sales Outstanding (DSO) measures how long, on average, a company takes to collect payment after making a sale. Think of it as the number of days cash is tied up in unpaid invoices: a higher DSO is like waiting longer to be paid and can signal cash flow stress, while a lower DSO means faster collections and healthier working capital—important for assessing liquidity and operational efficiency.

pci-compliant technical

Being PCI-compliant means a company follows the security rules set by the payment card industry to protect cardholder data when customers use credit or debit cards. For investors, compliance matters because it lowers the chance of costly data breaches, fines, and lost customer trust—similar to a business installing strong locks and an alarm system to reduce the risk and expense of a break‑in.

microsoft azure technical

A cloud computing platform that rents out computing power, storage and ready-made software tools over the internet so businesses can run apps and store data without buying their own servers—think of it as renting virtual office space and equipment instead of owning a building. Investors watch it because it generates steady, often recurring revenue, signals demand for digital services, and can drive a company’s growth and profitability.

omni-commerce technical

Omni-commerce is a way of selling that blends every shopping channel—websites, mobile apps, social media, marketplaces and physical stores—into one seamless customer experience so buyers can start, pause and finish a purchase wherever they prefer. For investors it matters because companies that execute omni-commerce well tend to keep customers longer, sell more per customer and gather richer sales data, which can boost revenue growth and make operations more efficient.

Professional service providers can easily manage and collect payments online

ATLANTA--(BUSINESS WIRE)-- Elavon, a wholly owned subsidiary of U.S. Bank and one of the world's largest payment processors, is collaborating with Microsoft to introduce Elavon Live Payments, a groundbreaking payments app for Microsoft 365 offered through the Microsoft Marketplace.

Driven by the omni-channel capabilities of the Elavon Payments Gateway (EPG), Elavon Live Payments enables businesses and professional service providers to securely send invoices and collect customer payments with just a few clicks on a computer or mobile device. That means reducing the friction associated with old-school business payment processes and fewer days waiting for money owed. It is the first major embedded payments expansion on the EPG platform.

“Business professionals waste countless hours switching between multiple platforms to create invoices, send them to clients, and track payments,” said Pari Sawant, global chief product officer at Elavon. “Elavon Live Payments solves this challenge by eliminating traditional payment collection barriers allowing business owners to integrate payment workflows directly into commonly used Microsoft 365 applications like Outlook or Teams in real time, which can reduce Days Sales Outstanding and foster business growth.”

According to the 2024 Professional Services Maturity Benchmark Report for Days Sales Outstanding (DSO), professional service providers often wait five to 15 days longer than other industries to convert credit sales into cash.

Inefficiencies in the collection process may lead to potential cash flow problems, and firms with a higher DSO may face operational challenges as they wait longer to convert their work into revenue, impacting their ability to cover costs or reinvest in the business.

“Microsoft 365 is more than a suite of apps – it’s the foundation for how millions of people work every day,” said Tyler Pichach, Global Head of Banking & Payments Strategy, Microsoft. “By embedding Elavon Live Payments directly into familiar Microsoft 365 experiences like Microsoft Outlook and Microsoft Teams, we’re helping businesses streamline productivity and simplify payment workflows. And through Microsoft Marketplace, our single destination to find, try, buy, and deploy cloud solutions, Microsoft 365 users can quickly and easily access Elavon Live Payments.”

Key Features & Benefits Include:

Built for Microsoft 365

• Works directly within the Outlook email interface
• Integrates into Microsoft Teams for in-the-moment collaborative billing and payment
• No need to switch between applications or platforms

Streamlined Payment Processing

• Create and send invoices in seconds
• PCI-compliant and secure payment processing
• Real-time payment notifications and tracking

Built for Business & Professional Services

• Perfect for consultants, tutors, freelancers, lawyers and other service-based businesses
• Customizable invoice templates and seamless integration with your product or service offerings

Utilizing Microsoft Azure as a core component, Elavon Live Payments is a versatile payment processing solution that leverages EPG’s omni-commerce platform. Launched in 2024, EPG is a global gateway that provides a holistic set of embedded payments capabilities.

Elavon Live Payments is now available through the Microsoft Marketplace. For more information, click here.

About Elavon

Elavon is owned by U.S. Bank (NYSE: USB), the fifth-largest bank in the United States. It provides end-to-end payment processing solutions and services to more than 1.3 million customers in the United States, Europe, and Canada. As the leading provider for airlines and a top-five provider in hospitality, healthcare, retail, and the public sector/education, Elavon’s innovative payment solutions are designed to solve pain points for businesses, from small to the largest global enterprises.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260127696520/en/

Media Contact:

Joseph Rauch

Joseph.Rauch@usbank.com

Source: Elavon