Servier Adopts Veeva OpenData Globally to Scale AI

Servier's OpenData adoption extends its use of Veeva beyond Link Key People to customer reference data.

Rhea-AI Summary

Veeva Systems (VEEV) announced that Servier is standardizing customer reference data across more than 80 countries using Veeva OpenData.

The adoption builds on Servier's existing use of Veeva Link Key People and connects data for its global commercial and medical teams. Servier said centralizing this information will create a unified data foundation to scale artificial intelligence across its affiliates. OpenData is part of Veeva Data Cloud, which also includes Veeva Link and Veeva Compass.

Positive

• Minor pointServier's Veeva OpenData adoption covers customer reference data across more than 80 countries.

Negative

• None.

Key Figures

Countries covered: More than 80 countries AI initiatives not scaled: 89%

Countries covered

More than 80 countries

Servier is standardizing customer reference data with Veeva OpenData

AI initiatives not scaled

89%

Veeva executive cited data challenges as the reason

Key Terms

semantic layer, hcps

2 terms

semantic layer technical

"A globally unified semantic layer and Veeva Link connectivity"

A semantic layer is a translation layer that turns raw, technical data into consistent, business-friendly terms and metrics so non-technical users can ask questions and get reliable answers. For investors it matters because it makes financial reports and analytics comparable and easier to trust—like a common dictionary that ensures everyone is using the same definition of revenue, costs or customer counts, reducing confusion and speeding decision-making.

hcps medical

"the right HCPs in each market"

hcps (healthcare professionals) are licensed clinicians and medical practitioners—such as physicians, surgeons, nurses, nurse practitioners, physician assistants, pharmacists and other registered or licensed individuals—who diagnose, treat or advise patients and who may also conduct clinical research. In corporate communications and regulatory contexts, the term usually denotes the audience for medical information, promotional material, clinical trial recruitment, and reporting obligations; interactions with HCPs are often subject to specific rules on payments, disclosures, advertising and privacy that limit how companies may engage them.

AI-generated analysis. How Rhea-AI works. Not financial advice.

See more from StockTitan in Google Search and AI answers. Adds StockTitan as a preferred source · opens Google

Add on Google Not now

 Establishing an AI-ready data foundation in more than 80 countries

PLEASANTON, Calif., Sept. 30, 2026 /PRNewswire/ -- Veeva Systems (NYSE: VEEV) today announced that Servier is standardizing customer reference data across more than 80 countries with Veeva OpenData. Building on its global success with Veeva Link Key People, a leading French pharmaceutical company governed by a Foundation, is harmonizing customer reference data and creating a unified foundation to scale AI.

"By centralizing our customer reference data through Veeva OpenData, we aren't just improving our current processes, we are building the global, AI-ready data foundation that will redefine how we work," said Liam Hanrahan, director of world operations excellence at Servier. "A globally unified semantic layer and Veeva Link connectivity gives our affiliates the high-quality insights to reach the right HCPs in each market, driving efficiency to scale AI globally."

With OpenData and Link Key People, Servier equips its global commercial and medical teams with connected data, driving faster insights and quicker action across the organization.

"The industry fails to scale 89% of AI initiatives due to data challenges," said Kilian Weiss, president, Link and OpenData at Veeva. "Servier demonstrates strong industry leadership by addressing this with a standard data-first approach to AI across all regions. With OpenData as the basis for its harmonized global data foundation, Servier can scale more effective, AI-driven commercial execution."

Veeva OpenData is part of Veeva Data Cloud, which includes Veeva Link and Veeva Compass. OpenData unifies customer reference data globally, replaces fragmented silos, and drives the consistency required for scaling advanced analytics and AI.

About Veeva Systems
Veeva delivers the industry cloud for life sciences with applications, agents, data, and consulting. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,500 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves. For more information, visit veeva.com.

Veeva Forward-Looking Statements
This release contains forward-looking statements regarding Veeva's products and services and the expected results or benefits from use of our products and services. These statements are based on our current expectations. Actual results could differ materially from those provided in this release and we have no obligation to update such statements. There are numerous risks that have the potential to negatively impact our results, including the risks and uncertainties disclosed in our filing on Form 10-Q for the fiscal year ended July 31, 2026, which you can find here (a summary of risks which may impact our business can be found on pages 33 and 34), and in our subsequent SEC filings, which you can access at sec.gov.

Contact:
Alison Borris
Veeva Systems
alison.borris@veeva.com

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/servier-adopts-veeva-opendata-globally-to-scale-ai-302893844.html

SOURCE Veeva Systems

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What is Servier adopting Veeva OpenData for?

Servier is using Veeva OpenData to standardize customer reference data across more than 80 countries. Servier said the centralized data foundation will support scaling artificial intelligence across its global operations.