Veeva AI Agents Now Available to Increase Productivity and Customer Centricity
Rhea-AI Summary
Veeva Systems (NYSE: VEEV) announced on December 3, 2025 that Veeva AI Agents are now available for Vault CRM and PromoMats, delivering industry-specific AI inside Veeva applications.
Initial agents include Free Text Agent, Voice Agent, and Pre-call Agent for Vault CRM, plus Quick Check Agent and Content Agent for PromoMats. Agents operate with direct, secure access to data within existing permissions and audit trails, and customers can configure or build custom agents. Additional agents for clinical, regulatory, safety, quality, medical, and commercial are planned throughout 2026. Veeva Business Consulting will support process design and change management as customers adopt agents.
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News Market Reaction
On the day this news was published, VEEV gained 0.50%, reflecting a mild positive market reaction.
Data tracked by StockTitan Argus on the day of publication.
Key Figures
Market Reality Check
Peers on Argus
Peers show mixed moves: GEHC and HQY are up while DOCS and TEM are down, suggesting VEEV’s -1.22% move is more stock-specific than sector-driven.
Historical Context
| Date | Event | Sentiment | Move | Catalyst |
|---|---|---|---|---|
| Dec 04 | Investor conference | Neutral | -0.1% | Announcement of presentation at Raymond James 2025 TMT and Consumer Conference. |
| Dec 03 | AI product launch | Positive | +0.5% | Veeva AI Agents made available in Vault CRM and PromoMats to enhance productivity. |
| Nov 24 | Commercial partnership | Positive | -3.4% | Roche expanding use of Vault CRM globally with Veeva AI agents planned for Dec 2025. |
| Nov 20 | Earnings results | Positive | -0.9% | Q3 fiscal 2026 results with double-digit revenue and income growth plus guidance. |
| Nov 04 | Product adoption | Positive | +0.3% | More than 100 emerging biotechs adopting Veeva Basics to standardize operations. |
Recent news has been largely positive, but price reactions are mixed, with similar numbers of aligned and divergent moves following upbeat announcements.
Over the last few months, Veeva reported strong Q3 results with total revenue of $811.2M and highlighted progress in Veeva AI, then expanded its partnership with Roche around Vault CRM and planned AI agents. It also detailed adoption of Veeva Basics by more than 100 biotechs and announced this AI Agents availability for Vault CRM and PromoMats on Dec 3, 2025. A subsequent investor conference appearance was also scheduled, underscoring active engagement with investors and customers.
Market Pulse Summary
This announcement marks a key step in Veeva’s AI strategy, making Veeva AI Agents available within Vault CRM and PromoMats, with further agents planned through 2026. It builds on prior AI roadmap disclosures and strong recent financial results. Investors may watch adoption of these agents by major life sciences customers, subsequent AI feature rollouts across clinical and regulatory areas, and how these offerings influence future earnings and growth metrics.
Key Terms
ai agents technical
promomats technical
medical, legal, regulatory (mlr) regulatory
audit trails technical
AI-generated analysis. Not financial advice.
Veeva AI delivers industry-specific AI for the next chapter in life sciences
"With industry-specific Veeva AI Agents working seamlessly in Veeva applications, the life sciences industry can increase productivity, customer centricity, and advance to new ways of working," said Andy Han, senior vice president, Veeva AI. "Thanks to our customers for your collaboration as we rapidly develop practical AI that can have a significant impact on the industry."
Veeva AI Now Available for Vault CRM
- Free Text Agent detects and flags potential issues in call notes to ensure accuracy and compliance. With more in-depth call reporting, companies gain the advantage of richer, higher quality customer insights.
- Voice Agent enables voice input for Vault CRM so it's faster and easier for field teams to capture information and follow-up actions.
- Pre-call Agent provides insights and suggested actions from relevant data, content, activity, and trends that help field reps prepare for calls.
Veeva AI Now Available for PromoMats
- Quick Check Agent scans content using editorial, brand, market, channel, and compliance guidelines to address issues before medical, legal, regulatory (MLR) review.
- Content Agent provides context-aware insights into document text and images, answers questions, summarizes content, analyzes visuals, and draws from Quick Check Agent to assist with document review.
Veeva AI Agents work seamlessly within Veeva applications and have direct, secure access to data, documents, and workflows and operate within established user access controls, permissions, and audit trails. Customers can also configure and extend Veeva-delivered AI Agents and build their own custom agents with Veeva AI.
Veeva Business Consulting provides support for the business process design and change management necessary as companies define new business and process flows among users and agents.
For the latest Veeva AI information, customers can visit the Veeva AI Community on Veeva Connect and join tomorrow's Q&A to learn more about Veeva AI in Vault CRM.
What the Industry is Saying About Veeva AI
"By embedding AI into every step of the customer journey — from how practitioners receive valuable information about our portfolio to how they engage with our field force — Veeva AI is ideally positioned to support us in our mission to deliver life-changing medicines to patients worldwide."
- Greg Meyers, Executive Vice President, Chief Digital and Technology Officer Bristol Myers Squibb
"What we've learned as an early access user is that the Veeva AI Quick Check Agent moves Moderna closer to a process where parts of MLR could become nearly touch-free. That's the vision — and now we can genuinely see how we might get there."
- Jason Benagh, Global Marketing Operations Director Moderna
"Vault CRM and Veeva AI Agents like Pre-call Agent and Voice Agent will drive efficiencies and allow the field to focus on the value parts of their jobs. It's good for the business, good for HCPs, and great for patients."
- Frank Armenante, Director, Field Systems and Projects Novo Nordisk
"Veeva is a critical system on our transformation roadmap, and it always has been. Being able to share the innovation with the leadership team and to introduce Veeva AI embedded into our Veeva applications is important to us as we expand our partnership."
- Debbie Young, Multichannel Strategy and Customer Insights Director Otsuka Europe
"We're excited to use the Veeva AI Free Text Agent as part of our strategy toward building AI capabilities into our business. Veeva AI enables us to gain deeper customer insights for more effective engagement in the rare disease space."
- Kea Lingo, Chief Information Officer Crinetics
"Accenture was an early Veeva AI Partner because we believe that Veeva's unique industry-specific approach to AI will meaningfully increase productivity in life sciences. With our deep expertise in life sciences and proven ability to scale AI, we look forward to working together to ensure customers gain practical value from Veeva AI."
- Craig Robertson, Senior Managing Director, Life Sciences Americas Accenture
"We expect Veeva AI Agents like Free Text Agent and Voice Agent will drive efficiency gains and insight capture that can have a transformative impact on how commercial teams operate into the future. EY is excited to support organizations on this journey toward next generation customer engagement."
- Silvano Perrotta, Partner, Life Sciences Digital Transformation Ernst & Young AG
About Veeva Systems
Veeva delivers the industry cloud for life sciences with software, data, and business consulting. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,500 customers, ranging from the world's largest biopharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves. For more information, visit veeva.com.
Veeva Forward-Looking Statements
This release contains forward-looking statements regarding Veeva's products and services and the expected results or benefits from use of our products and services. These statements are based on our current expectations. Actual results could differ materially from those provided in this release and we have no obligation to update such statements. There are numerous risks that have the potential to negatively impact our results, including the risks and uncertainties disclosed in our filing on Form 10-Q for the period ended October 31, 2025, which you can find here (a summary of risks which may impact our business can be found on pages 33 and 34), and in our subsequent SEC filings, which you can access at sec.gov.
Contact:|
Maria Scurry
Veeva Systems
maria.scurry@veeva.com
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SOURCE Veeva Systems
FAQ
What did Veeva announce about Veeva AI Agents on December 3, 2025 for VEEV?
Which Veeva AI Agents are available now for Vault CRM in the VEEV announcement?
Which Veeva AI Agents are available now for PromoMats in the VEEV announcement?
How do Veeva AI Agents handle data and security according to the VEEV release?
Can customers customize or extend Veeva AI Agents for VEEV applications?
What support does Veeva offer for integrating Veeva AI Agents as stated in the December 3, 2025 announcement?
