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Verint (VRNT) reported Q4 FYE 2025 results with strong AI momentum, exceeding Q4 ARR guidance by $8 million. The company achieved record SaaS ACV bookings from new deals, showing 30% year-over-year growth, while Bundled SaaS Revenue grew 23% year-over-year.
Notable achievements include over 90 Fortune 500 companies now using Verint's AI-powered bots for workflow automation. The company overachieved its cash generation guidance by $8 million and cash contribution guidance by $16 million.
While bundled SaaS revenue exceeded guidance, unbundled SaaS revenue fell below expectations due to some new unbundled deals not materializing in Q4. For FYE 2026, Verint is raising its ARR guidance and expects Q1 to show approximately 6% ARR growth year-over-year.
Verint (NASDAQ: VRNT) has scheduled its fourth quarter and full-year financial results announcement for Wednesday, March 26, 2025, after market close. The company will host a conference call at 4:30 p.m. ET to review the financial results for the quarter and year ended January 31, 2025, and discuss its outlook.
Investors can access the conference call through a real-time webcast featuring presentation slides on Verint's Investor Relations webcast page. Participants are advised to register in advance to receive dial-in numbers and a unique PIN, and should join 5-10 minutes before the scheduled start time.
Verint (NASDAQ: VRNT) announced the expansion of its Global Innovation Center (GIC) in Bangalore, India, marking a significant milestone in the company's growth strategy. The expansion follows Verint's momentum in CX Automation and its ability to deliver AI Business Outcomes.
With over 20 years of presence in India, Verint plans to significantly expand its workforce at the Bangalore GIC to approximately 1,000 employees by the end of 2026. The recruitment initiative will focus on attracting expertise in AI, data science, and research. The company currently serves more than 80 Fortune 100 companies, and the new GIC model aims to enhance Verint's capability to meet customer needs with advanced AI-powered solutions.
Verint (VRNT), The CX Automation Company, is hosting an Investor Day to discuss its CX market evolution and AI monetization strategy. The company highlights its platform offering over 50 AI-powered bots designed to automate specific CX workflow steps, delivering strong business outcomes for customers.
The company has completed its transition to a subscription model, with approximately 80% of total revenue coming from subscription offerings. Verint introduces Subscription ARR metrics and provides outlook for FY2026, targeting 8% ARR growth to $760 million and double-digit free cash flow growth.
For FY2025, Verint forecasts revenue of $933 million (+/- 2%), reflecting 5% year-over-year growth, and diluted EPS of $2.90, showing 6% year-over-year growth. The company's AI monetization strategy focuses on gradual customer adoption, enabling incremental consumption and revenue growth over time.
Verint (NASDAQ: VRNT) has confirmed its upcoming Investor Day scheduled for January 14, 2025, from 10:30 AM to 12:30 PM ET. The virtual event will feature Verint management discussing several key topics, including:
- Evolution of the CX Automation market
- Verint's AI momentum
- Customer reported AI business outcomes
- Initial guidance for FYE26
- Long-term financial model
The two-hour event will conclude with a Q&A session. Interested participants can register online to receive dial-in details and access the event through Verint's Investor Relations webcast page.
Verint (VRNT) reported Q3 FYE 2025 results with revenue of $224 million, showing 3% year-over-year growth (5% adjusted for divestiture). The company's bundled SaaS revenue grew 19% year-over-year, while SaaS ARR increased by 11%.
Q3 highlights include gross margin improvement of ~70bps year-over-year and new SaaS ACV bookings for new deals increasing 37% year-over-year. The company maintains its FYE 2025 guidance with expected revenue of $933 million (±2%) and non-GAAP diluted EPS of $2.90.
Strong AI momentum and customer adoption of Verint's CX Automation Platform contributed to the quarter's performance, with the company reporting early renewal revenue driving overachievement of Q3 guidance.
Verint (NASDAQ: VRNT) has announced a new CX/EX Scoring Bot as part of their Agent Copilot Bots suite, running on the Verint Open Platform. This innovative bot provides real-time customer experience (CX) and employee experience (EX) scoring, offering immediate insights instead of traditional post-interaction surveys.
The bot utilizes proprietary AI models to analyze customer experience, agent satisfaction, and emotional connections during interactions. A major hospitality company has already implemented the bot, reporting improvements in customer and employee experience levels, along with reduced attrition rates.
This addition complements existing Verint solutions like the Knowledge Automation Bot, which reduces call length by approximately 45 seconds, and the Wrap Up Bot, which saves about 60 seconds per call through automated summaries.
Verint (NASDAQ: VRNT) celebrated customer excellence at the 2024 EMEA Inspire Awards in London on November 21, recognizing organizations for their achievements in customer experience (CX) and employee experience (EX) automation. The ceremony honored 26 winners across eight categories, highlighting successful implementations of CX Automation, AI, and analytics. Notable platinum winners included Tryg for Best AI Augmented Workforce, Sky Italia for Innovating with AI & Analytics, Florius for CX Automation Champion, ASDA Mobile for Supercharged Self-Service, and Capitec Bank for Engaged Customer of the Year 2024.
Verint announced that a major U.S. travel services company implemented their AI-powered Intelligent Voice Assistant (IVA) to replace legacy telephony IVR systems. The implementation led to a significant increase in self-service containment, rising from 10% to 50% of telephony traffic within the first month. This improvement resulted in $10 million in annual savings. The company handles 4 million calls annually and the new IVA system provides enhanced intent recognition and integrations with back-end systems like CRM and location services to better handle customer inquiries.
Verint (NASDAQ: VRNT) has announced its participation in four upcoming investor events spanning from November 2023 to January 2024. The events include the Oppenheimer AI Impact on Cloud and Communications Summit (November 14-15), Needham & Company 14th Annual SaaS 1x1 Conference (November 21), Barclays 22nd Annual Global Technology Conference (December 12), and Evercore ISI's 6th Annual 'Off to a Running Start' Virtual Bus Tour (January 8).