Verint Sys Stock Price, News & Analysis

Verint (NASDAQ: VRNT) announces an expanded partnership with Google Cloud to enhance contact center performance through the integration of Google Cloud's Contact Center AI and Verint's Customer Engagement Platform. This collaboration aims to close the Engagement Capacity Gap by leveraging AI-driven CX automation solutions. The Verint Platform's open architecture allows seamless integration with Google Cloud, providing organizations with critical capabilities for improved customer interactions. Furthermore, Verint will offer its Workforce Engagement and CX solutions on the Google Cloud Marketplace, streamlining procurement for clients.

Verint (NASDAQ: VRNT) announced the upcoming Verint Marketplace Technology Showcase on April 19-20, a virtual event to spotlight innovative solutions from partners aimed at enhancing efficiency and customer experience. Verint is committed to fostering collaboration through tools like Verint Connect, which consolidates access to solutions and services. Since the launch of the Partner Program in 2022, the number of participating partners has surged by 104%, with a 194% increase in partner listings on the Verint Marketplace. This event features notable participants including Zoom and Talkdesk, showcasing their contributions to the marketplace.

Verint (NASDAQ: VRNT) has partnered with Eventus Solutions Group, a Tech Mahindra subsidiary, to enhance its Digital-First Engagement solutions for midmarket and enterprise businesses globally. This partnership will enable organizations to optimize customer engagement and improve the digital customer experience (CX). Eventus will provide both technology implementation and consulting services, allowing clients to enhance every customer touchpoint. As consumer preferences shift towards digital channels, Verint's solutions aim to meet growing expectations, incorporating AI and engagement orchestration. This collaboration is set to deepen Verint's existing relationship with Tech Mahindra.

Verint Systems (NASDAQ: VRNT) will hold a conference call on March 29, 2023, at 4:30 p.m. ET to discuss its fourth quarter and full-year financial results for the year ending January 31, 2023. An earnings press release will be issued after the market closes on the same day. The call aims to provide insights into Verint's performance and future outlook. Participants can join via registration on Verint's Investor Relations webpage, which will also feature a real-time webcast with presentation slides.

Verint serves over 10,000 organizations across 180 countries, leveraging AI and analytics to enhance customer engagement.

Verint (NASDAQ: VRNT) has partnered with Carahsoft Technology Corp. to enhance digital transformation in the public sector by distributing Verint’s citizen engagement solutions. This partnership aims to elevate government agencies' customer engagement capabilities as they adapt to growing digital demands, following initiatives like President Biden's Executive Order #14058. Verint's solutions, already FedRAMP authorized, enable real-time insights and improved citizen satisfaction. Carahsoft will distribute these solutions through its extensive reseller network, streamlining access for public sector organizations.

Verint (NASDAQ: VRNT) released its annual global research revealing that one-third of business leaders lack confidence in providing quality customer experiences amid ongoing economic challenges. The study, based on a December 2022 survey of 2,875 leaders across 13 countries, highlights that over 50% foresee labor issues and budget cuts negatively impacting customer engagement efforts this year. However, 67% of respondents expressed high confidence in their organizations' abilities to meet customer demands, noting significant effectiveness in digital engagement and automation strategies. Companies are increasingly investing in digital channels to enhance customer experience.

Verint (NASDAQ: VRNT) has been recognized as a leader in the Contact Center Workforce Optimization (WFO) market for the sixteenth consecutive year in DMG Consulting's 2022-2023 report. Verint achieved perfect scores (5.0) in 11 vendor satisfaction categories and across key WFO/WEM product features. This includes top rankings in implementation, training, and innovation. The report, highlighting increasing demand for effective workforce engagement solutions, emphasizes the importance of adapting customer experiences in a dynamic environment. Verint supports over 10,000 organizations globally, including many Fortune 100 companies, leveraging AI and analytics for enhanced customer engagement.

NoFraud has appointed Scott Gifis as its new CEO, effective immediately. Gifis has a strong track record leading high-growth companies, including Frame.io, which was acquired by Adobe for $1.3 billion. His vision for NoFraud focuses on enhancing the eCommerce experience by reducing friction and fraud, driving growth for merchants. Under his leadership, NoFraud aims to unveil a robust product pipeline and growth strategy in 2023, with existing clients, such as Sony and Monoprice, reporting up to a 5% sales increase post-implementation. Founder Isaac Gurary will transition to a board member role.

Verint (NASDAQ: VRNT) announced that John Bourne, Senior VP of Global Channels and Strategic Alliances, has been named to CRN's 2023 Channel Chiefs list. The selection is based on his record of business innovation and dedication to partners. Under Bourne's leadership, Verint's Partner Program was redesigned in 2022 to facilitate partner growth and expand its ecosystem, including SaaS and consulting partners. Nancy Treaster, Verint's senior VP, expressed pride in Bourne's recognition. The Channel Chiefs list honors IT channel executives advancing channel strategies and is featured in CRN Magazine's February 2023 issue.