Verizon offers flexible payment arrangements for Federal workers, military, first responders

Rhea-AI Summary

Verizon (NYSE: VZ) on October 14, 2025 announced flexible payment deferrals for U.S. military, Coast Guard, federal first responders and other federal employees affected by the government shutdown.

Eligible customers who need more time to pay can call 1-800-VERIZON, provide verification of federal or military employment, and request payment assistance. Verizon said services for affected members will not be interrupted during the shutdown.

The release reiterates Verizon's scale: $134.8 billion revenue in 2024 and global service to millions of customers and nearly all Fortune 500 companies.

News Market Reaction

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+2.01% News Effect

On the day this news was published, VZ gained 2.01%, reflecting a moderate positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

Affected members of the U.S. Military, Coast Guard, Federal First Responders and other employees will not see Verizon services impacted during government shutdown

NEW YORK, Oct. 14, 2025 (GLOBE NEWSWIRE) -- Starting today, members of the U.S. Military, Coast Guard, first responders and other federal government employees affected by the shutdown and who require more time to pay their Verizon bill are invited to call the company and ask for payment deferral options.

“Verizon is dedicated to supporting our customers and the communities we serve. We understand the ongoing federal government shutdown may create financial difficulties for members of the U.S. Military, Coast Guard, federal employees and first responders,” said Dan Schulman, Verizon CEO. “If federal employees need relief during the shutdown, they can reach out to us and we will keep them connected.” 

Customers are invited to call us at 1-800-Verizon to ask for assistance and will need to provide verification of their federal or military employment.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) powers and empowers how its millions of customers live, work and play, delivering on their demand for mobility, reliable network connectivity and security. Headquartered in New York City, serving countries worldwide and nearly all of the Fortune 500, Verizon generated revenues of $134.8 billion in 2024. Verizon’s world-class team never stops innovating to meet customers where they are today and equip them for the needs of tomorrow. For more, visit verizon.com or find a retail location at verizon.com/stores.

VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at verizon.com/news. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.

Media contacts:
Rich Young        
973-943-7209

Adria Tomaszewski 
908-809-2382

FAQ

What payment relief did Verizon (VZ) announce on October 14, 2025 for federal employees?

Verizon announced flexible payment deferrals for eligible U.S. military, Coast Guard, federal first responders and federal employees affected by the shutdown.

How can affected federal employees request Verizon (VZ) bill payment assistance?

Affected customers can call 1-800-VERIZON and provide verification of federal or military employment to request payment deferral options.

Will Verizon (VZ) disconnect services for military or federal workers during the 2025 shutdown?

Verizon said affected members will not see services impacted and the company will keep them connected during the shutdown.

Does Verizon (VZ) require documentation to approve payment deferral for federal employees?

Yes; customers are asked to provide verification of their federal or military employment when requesting assistance.

Does the Verizon (VZ) announcement on October 14, 2025 change company financial guidance?

No financial guidance or changes to guidance were disclosed in the announcement.