WesBanco Again Ranked by Forbes as a World's Best Bank

Rhea-AI Summary

WesBanco, Inc. (Nasdaq: WSBC) has been named one of the World's Best Banks by Forbes for the second consecutive year based on customer satisfaction. The rankings were derived from a survey conducted by Statista involving over 40,000 customers worldwide, evaluating their banking experiences. WesBanco excelled in customer services, financial advice, and digital services. This recognition highlights the bank's commitment to customer satisfaction and long-term relationships, as well as its range of financial products and services across six states.

Positive

• Named one of the World's Best Banks by Forbes for the second consecutive year.
• High customer satisfaction scores in services, financial advice, and digital services.
• Strong commitment to customer relationships and community support.

Negative

• None.

News Market Reaction – WSBC

+4.27%

1 alert

+4.27% News Effect

On the day this news was published, WSBC gained 4.27%, reflecting a moderate positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

WHEELING, W.V., June 15, 2020 /PRNewswire/ -- WesBanco, Inc. (Nasdaq: WSBC), a diversified, multi-state bank holding company, announces that its affiliate, WesBanco Bank, has again been named to Forbes magazine's second annual ranking of the World's Best Banks, which was based on customer satisfaction and consumer feedback.  With solid scores across the survey, WesBanco received very high scores for 'customer services', 'financial advice', 'satisfaction', and 'digital services'.

"WesBanco is proud to have been again named one of the world's best banks by Forbes magazine," said Todd F. Clossin, WesBanco President and Chief Executive Officer.  "For 150 years, our commitment to serving our neighbors and their businesses has never wavered, as we have maintained our strong community roots and focus on building trusted relationships.  This recognition is a testament to the hard work and dedication of all our employees as they focus on our 'Better Banking Pledge' to deliver superior customer service and strive to maintain a premier financial institution for our customers."

Mr. Clossin added, "WesBanco prides itself on delivering large bank capabilities with a community bank feel, and is fortunate to be in a position to provide support to others during this unprecedented time.  Our customer-centric service culture is focused on building long-term customer relationships by pledging to serve our customers' personal financial needs and help grow their businesses.  We offer a wide variety of business and personal transaction account options; competitive business and personal lending services; a full range of online and mobile banking options; a full suite of commercial banking products and services; and trust, wealth management, securities brokerage, and private banking services through our century-old Trust and Investment Services department."

Forbes magazine partnered with market research firm Statista to measure the best banks in nearly two dozen countries.  Statista surveyed more than 40,000 customers around the globe for their opinions on their current and former banking relationships.  The banks were rated on overall recommendation and satisfaction, as well as five sub-dimensions (trust, terms and conditions, customer services, digital services, and financial advice).  Based on the total evaluations collected, there were 75 banks identified and ranked in the United States, the most of the nearly two dozen countries included in the survey.

About WesBanco, Inc.
Founded in 1870, WesBanco, Inc. (www.wesbanco.com) is a diversified and balanced financial services company that delivers large bank capabilities with a community bank feel.  Our distinct long-term growth strategies are built upon unique sustainable advantages permitting us to span six states with meaningful market share.  Built upon our 'Better Banking Pledge', our customer-centric service culture is focused on growing long-term relationships by pledging to serve all personal and business customer needs efficiently and effectively.  In addition to a full range of online and mobile banking options and a full-suite of commercial products and services, WesBanco provides trust, wealth management, securities brokerage, and private banking services through our century-old Trust and Investment Services department, with approximately $4.1 billion of assets under management (as of March 31, 2020).  WesBanco's banking subsidiary, WesBanco Bank, Inc., operates 236 financial centers in the states of Indiana, Kentucky, Maryland, Ohio, Pennsylvania, and West Virginia.  Additionally, WesBanco operates an insurance agency, WesBanco Insurance Services, Inc., and a full service broker/dealer, WesBanco Securities, Inc.

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SOURCE WesBanco Bank, Inc.

FAQ

When was WesBanco named one of the World's Best Banks?

WesBanco was named one of the World's Best Banks by Forbes on June 15, 2020.

What criteria were used to rank WesBanco as a top bank?

The ranking was based on customer satisfaction and feedback from a survey conducted by Statista involving over 40,000 customers.

What does the ranking by Forbes signify for WSBC?

The ranking signifies high customer satisfaction and trust in WesBanco's services, enhancing its reputation and potential investor confidence.

How did WesBanco perform in customer service ratings?

WesBanco received very high scores for customer services, financial advice, satisfaction, and digital services.