CLEAR and Wellstar Health System Modernize the Patient Experience Using CLEAR1’s Digital Check-In
CLEAR (NYSE: YOU) and Wellstar Health System announced expansion of CLEAR1 digital check-in after a joint case study reported measurable operational and patient-experience gains.
Key facts: CLEAR1 launched May 2024 at Avalon Health Park, is live at Wellstar North Fulton Medical Center and five outpatient sites, and will expand to more than 150 locations. Outcomes include digital check-in adoption rising from 2% to 10%, >b>1,500 staff hours freed in six months, and projected $2 million savings per 25,000 patients verified. Integration with Epic Welcome enables additional use cases like MyChart account creation and workforce account recovery.
CLEAR (NYSE: YOU) e Wellstar Health System hanno annunciato l'espansione di CLEAR1 check-in digitale dopo che uno studio di caso congiunto ha riportato guadagni misurabili in operatività e nell'esperienza dei pazienti.
Fatti chiave: CLEAR1 è stato lanciato maggio 2024 presso Avalon Health Park, è attivo al Wellstar North Fulton Medical Center e in cinque centri ambulatori, e si espanderà a più di 150 sedi. Gli esiti includono un aumento dell'adozione del check-in digitale da 2% a 10%, 1.500 ore di personale liberate in sei mesi, e risparmi previsti di $2 milioni per ogni 25.000 pazienti verificati. L'integrazione con Epic Welcome permette ulteriori casi d'uso come la creazione dell'account MyChart e il recupero dell'account del personale.
CLEAR (NYSE: YOU) y Wellstar Health System anunciaron la expansión de CLEAR1, el registro digital, tras un estudio de caso conjunto que reportó mejoras medibles en operaciones y experiencia del paciente.
Hechos clave: CLEAR1 se lanzó en mayo de 2024 en Avalon Health Park, ya está activo en Wellstar North Fulton Medical Center y cinco sitios ambulatorios, y se expandirá a más de 150 ubicaciones. Los resultados incluyen un aumento de la adopción del registro digital de 2% a 10%, 1.500 horas de personal ahorradas en seis meses, y se proyectan $2 millones en ahorros por cada 25,000 pacientes verificados. La integración con Epic Welcome permite casos de uso adicionales como la creación de cuentas MyChart y la recuperación de cuentas de personal.
CLEAR (NYSE: YOU)와 Wellstar Health System은 CLEAR1 디지털 체크인 확장을 발표했고, 공동 사례 연구에서 운영상 및 환자 경험상의 가시적인 이득이 보고되었습니다.
핵심 사실: CLEAR1은 2024년 5월 Avalon Health Park에서 시작되었고 Wellstar North Fulton Medical Center와 다섯 개의 외래 진료소에서 가동 중이며 150곳 이상으로 확장될 예정입니다. 결과로 디지털 체크인 채택이 2%에서 10%로 상승, 6개월 동안 1,500시간의 직원 시간이 절감되었고, 25,000명의 환자 인증당 약 200만 달러의 절감이 예상됩니다. Epic Welcome와의 통합은 MyChart 계정 생성 및 직원 계정 복구와 같은 추가 사용 사례를 가능하게 합니다.
CLEAR (NYSE: YOU) et le Wellstar Health System ont annoncé l'expansion de CLEAR1 check-in numérique après qu'une étude de cas commune ait rapporté des gains mesurables en matière opérationnelle et d'expérience patient.
Faits clés : CLEAR1 a été lancé en mai 2024 à Avalon Health Park, est actif au Wellstar North Fulton Medical Center et dans cinq sites ambulatoires, et s'étendra à plus de 150 sites. Les résultats incluent une adoption du check-in numérique passant de 2% à 10%, 1 500 heures de personnel libérées en six mois, et des économies prévues de 2 millions de dollars pour 25 000 patients vérifiés. L'intégration avec Epic Welcome permet des cas d'usage supplémentaires comme la création de comptes MyChart et la récupération des comptes du personnel.
CLEAR (NYSE: YOU) und Wellstar Health System kündigten die Erweiterung von CLEAR1-Digital-Check-in an, nachdem eine gemeinsame Fallstudie messbare operative Verbesserungen und Verbesserungen der Patientenerfahrung berichtete.
Wichtige Fakten: CLEAR1 wurde im Mai 2024 im Avalon Health Park eingeführt, ist am Wellstar North Fulton Medical Center und in fünf ambulanten Einrichtungen live und wird auf mehr als 150 Standorte ausgedehnt. Ergebnisse umfassen eine Steigerung der Nutzung des Digital-Check-ins von 2% auf 10%, 1.500 Mitarbeiterstunden wurden in sechs Monaten freigesetzt, und prognostizierte Einsparungen von 2 Mio. USD pro verifizierten 25.000 Patienten. Die Integration mit Epic Welcome ermöglicht zusätzliche Anwendungsfälle wie die Erstellung von MyChart-Konten und die Wiederherstellung von Mitarbeiterkonten.
CLEAR (NYSE: YOU) وWellstar Health System يعلنون عن توسيع CLEAR1 تسجيل الدخول الرقمي بعد أن أظهرت دراسة حالة مشتركة مكاسب تشغيلية وتجربة مرضى قابلة للقياس.
حقائق رئيسية: CLEAR1 أُطلق في مايو 2024 في Avalon Health Park، وهو يعمل في Wellstar North Fulton Medical Center وفي خمس مواقع خارجية، وسيتم التوسع إلى أكثر من 150 موقعاً. النتائج تشمل ارتفاع اعتماد تسجيل الدخول الرقمي من 2% إلى 10%، وتحرير 1,500 ساعة عمل للموظفين خلال ستة أشهر، وتوفير متوقع قدره $2 مليون مقابل 25,000 مريض مُوثَّق. يتيح الدمج مع Epic Welcome حالات استخدام إضافية مثل إنشاء حساب MyChart واستعادة حساب القوى العاملة.
CLEAR (NYSE: YOU) 与 Wellstar Health System 宣布扩展 CLEAR1 数字签到，原因是在联合案例研究中报告了可衡量的运营和患者体验收益。
要点：CLEAR1 于 2024 年 5 月在 Avalon Health Park 上线，已在 Wellstar North Fulton Medical Center 和五个门诊点上线，计划扩展到 超过150个地点。结果包括数字签到采用率从 2% 提升至 10%、在六个月内解放了 1,500 小时的员工工时，以及预计 $2 百万美元的节省/每 2.5 万名核实患者。与 Epic Welcome 的整合还实现了如创建 MyChart 账户和员工账户恢复等更多用例。
- Digital check-in adoption increased from 2% to 10%
- 1,500 staff hours saved in six months
- $2.0M projected savings per 25,000 patients verified
- Planned rollout to more than 150 locations
- Integration live with Epic Welcome at hospital and outpatient sites
- None.
Insights
CLEAR1 integration with Wellstar shows measurable efficiency gains and material cost savings tied to identity-verified check-in.
CLEAR and Wellstar Health System linked CLEAR1 to Epic Welcome to simplify patient check-in, moving patients from manual lookups and paper toward a selfie-based verification at kiosks and tablets. Reported results include digital check-in adoption rising from
Key dependencies remain technical integration fidelity with Epic and operational rollout across locations; the announcement cites planned expansion to more than
Wellstar plans to expand CLEAR1 technology across more than 150 locations, saving time and improving patient experiences with a faster, easier check-in process
NEW YORK and ATLANTA, Oct. 20, 2025 (GLOBE NEWSWIRE) -- CLEAR (NYSE: YOU), the secure identity company, and Wellstar Health System (“Wellstar”), are dramatically improving the patient experience and saving hundreds of staff hours through a partnership that leverages CLEAR’s identity platform, CLEAR1. Findings from a joint case study released today highlight how health systems nationwide can use technology to make the patient experience faster and easier by reimagining one of the most visible pain points in the care journey: Patient Check In.
Despite widespread investment in digital tools, many check-ins still depend on manual lookups, paper forms, and repetitive data entry—creating friction for both patients and staff. Wellstar has been at the forefront of innovation as the first health system to launch CLEAR1 for check-in, which is integrated with Epic Welcome to enable seamless deployment. With this industry-leading solution, patients can quickly and easily check in for their appointments with a quick selfie at a kiosk or on a handheld tablet.
Since the initial launch at Avalon Health Park in May 2024, Wellstar has seen a dramatic and measurable impact on both experience and operational efficiency, with plans to expand to more than 150 locations across its system. The integration is live at Wellstar North Fulton Medical Center, the first hospital in the U.S. to leverage CLEAR1 for patient check-ins, and at five Wellstar outpatient facilities. Wellstar plans to roll out additional use cases with CLEAR1, including patient MyChart account creation and recovery, workforce account recovery, and online scheduling.
“CLEAR’s focus is on making everyday experiences both safer and easier, and our work with Wellstar is helping pave the way for the future of modern patient experiences," said Caryn Seidman Becker, CEO of CLEAR. “We are excited about the growth opportunities ahead and the many ways we can support health systems to improve patient and staff experiences and create a more integrated healthcare future.”
“The results of the study speak for themselves. By leveraging CLEAR1’s technology we introduced a modern, digital check-in experience that saves patients and team members time, reduces administrative costs, and streamlines the check-in process for everyone,” said Dr. Hank Capps, EVP and Chief Information and Digital Officer for Wellstar Health System and President of Catalyst by Wellstar. “Wellstar partnered with CLEAR because we are committed to investing in technologies that elevate the patient experience, alleviate the stress on staff, and reduce friction across every part of the patient journey.”
Key outcomes achieved since launching CLEAR1 for check-in include:
- Improved Patient Experience – Digital check-in adoption increased from 2 to 10 percent, with strong engagement among patients 45 and older. 73 percent of patients who used CLEAR1’s digital check-in technology reported that they would use it again.
- Operational Efficiency – In just six months, CLEAR1-enabled check-ins freed up more than 1,500 hours of staff time, allowing teams to focus on higher-value tasks such as assisting patients with complex problems.
- Reduction in Duplicate Records & Cost Savings – By linking appointments to a verified identity, Wellstar has been able to uncover and resolve duplicate patient records before visits, reducing costly administrative rework and minimizing claim complications. Collectively, these improvements are projected to deliver
$2 million in savings for every 25,000 patients verified through CLEAR1.
The case study is available here.
About CLEAR
CLEAR's mission is to strengthen security and create frictionless experiences. With over 33 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether you are traveling, at the stadium, or on your phone, CLEAR connects you to the things that make you, you—making everyday experiences easier, more secure, and friction-free. CLEAR is committed to privacy done right. Members are always in control of their own information, and we do not sell biometric or sensitive personal data. For more information, visit clearme.com.
About Wellstar Health System
Wellstar personalizes the patient experience. We call it PeopleCare and it's only possible thanks to our 33,000 team members who provide expert compassionate care for every stage of life. PeopleCare also means we serve our communities as a non-profit health system, providing more than
Forward-Looking Statements
This release may contain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. This includes, without limitation, statements regarding our offerings, integration functionality and success, projected financial impacts and future expansion plans. Investors are cautioned that any and such forward-looking statements are not guarantees of future performance or results and involve risks and uncertainties, and that actual results, developments and events may differ materially from those in the forward-looking statements as a result of various factors, including those described in the Company's filings within the Securities and Exchange Commission, including the sections titled "Risk Factors" in our Annual Report on Form 10-K. The Company disclaims any obligation to update any forward-looking statements contained herein.
CLEAR
media@clearme.com
This press release was published by a CLEAR® Verified individual.
FAQ
What did CLEAR (YOU) and Wellstar announce on October 20, 2025?
How much did digital check-in adoption change in Wellstar after CLEAR1 deployment?
What operational savings did Wellstar report from CLEAR1 by October 2025?
How many Wellstar locations will use CLEAR1 and when did the initial launch occur?
What Epic integration does CLEAR1 use at Wellstar and what extra use cases are planned?
What is the investor relevance of the Wellstar partnership for CLEAR (YOU)?
