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CLEAR is Under Construction in Epic Toolbox to Streamline Patient Experiences in Healthcare

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CLEAR (NYSE: YOU) announced its identity verification integration is under construction in Epic Toolbox, joining Epic's new 'Identity Verification for MyChart' category. The integration will provide health systems with a turnkey solution for patient identity verification, offering secure, self-service processes for account creation and recovery.

The system will be available to over 290 million patients with electronic records in Epic, with more than 27 million existing CLEAR users able to verify instantly using a selfie. The integration offers customizable verification flows with over 60 verification checks, supporting IAL2 standards and document-based identity verification.

The solution addresses critical healthcare security concerns, noting that over 600 healthcare data breaches occurred in 2024, with each costing an average of $5 million. Key benefits include enhanced security for patient data, efficient implementation, and advanced trust, with 89% of people agreeing that CLEAR represents security and trust.

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Positive

  • Integration with Epic platform provides access to 290 million+ potential users
  • Existing base of 27 million CLEAR users can instantly verify with selfie
  • Offers 60+ verification checks and IAL2 standards compliance
  • Addresses healthcare security market with $5M average breach cost

Negative

  • None.

Insights

CLEAR's strategic integration into Epic's Toolbox marks a pivotal expansion into the $11.78 trillion healthcare sector, positioning the company for significant revenue growth. The integration with Epic, which dominates the Electronic Health Record (EHR) market with over 290 million patient records, creates an immediate and substantial addressable market.

The timing is particularly strategic given the surge in healthcare cybersecurity threats, with over 600 data breaches in 2024 costing an average of $5 million each. This presents a $3 billion problem that CLEAR's solution directly addresses. The integration's out-of-the-box nature significantly reduces implementation barriers, potentially accelerating adoption rates across Epic's vast healthcare network.

Key strategic advantages include:

  • Leveraging existing 27 million CLEAR users for instant verification, creating network effects
  • Building a technological moat through deep integration with Epic's infrastructure
  • Creating recurring revenue streams from healthcare providers
  • Establishing CLEAR as a trusted healthcare identity verification standard

The endorsements from major health systems like Rush, Community Health Network and Wellstar demonstrate strong initial market validation. The solution's ability to address specific pain points like Rush's 196,000 annual password resets indicates clear ROI potential for healthcare providers.

This integration represents a significant competitive advantage, as CLEAR becomes one of the first identity verification solutions in Epic's new "Identity Verification for MyChart" category. The potential for expansion within the healthcare sector could materially impact CLEAR's growth trajectory and market position in the identity verification space.

Out-of-the-box integration will unlock a reusable, connected health identity that simplifies patient identity verification and enhances security of sensitive health information

Integration launches alongside new “Identity Verification for MyChart” Toolbox category under construction

NEW YORK, Feb. 10, 2025 (GLOBE NEWSWIRE) -- CLEAR (NYSE: YOU), the secure identity company, announced today that its identity verification integration is now under construction in Epic Toolbox. By integrating with Epic, CLEAR joins Epic's new "Identity Verification for MyChart" category, empowering both patients and providers with a trusted identity solution.

When this integration is available, health systems unlock a turnkey solution to enable patient identity verification processes that are accurate, seamless and secure. Using CLEAR, health systems can offer patients a secure, self-service process to both create and recover their accounts — reducing administrative burdens on call center staff while enhancing cybersecurity practices to safeguard sensitive health information.

This integration will be natively embedded, making it easier than ever for health providers in Epic’s ecosystem to effortlessly leverage CLEAR for the 290 million+ patients with current electronic records in Epic. “CLEAR Identity Verification for MyChart” enables patient account creation and account recovery workflows with automated verification – simplifying access and reducing administrative overhead.

Health systems can customize their verification flows by selecting from over 60 verification checks, including support for IAL2 standards and document-based identity verification, while relying on CLEAR’s adaptive technology to apply a more consumer-centric experience to the healthcare journey.

Once enabled, more than 27 million existing CLEAR users can already verify instantly with a selfie, while new users enjoy the same experience after completing a one-time setup. Verifying with CLEAR offers health systems a number of operational benefits:

  • Secure health data: Strengthen security at key touchpoints like account creation and recovery, keeping patient data safe from cyber threats.
  • Maximize efficiency: Implement quickly without disrupting existing workflows with this out-of-the-box integration.
  • Advance trust: CLEAR meets the highest standards for data protection – and 89% of people agree that CLEAR represents security and trust.

“By integrating CLEAR’s identity verification platform with Epic, we’re making it easier for health systems across the country to deliver patient experiences that maximize security and minimize friction,” said CLEAR CEO Caryn Seidman Becker. “This collaboration marks a significant step forward in our effort to replace the clipboard and streamline every touchpoint of the healthcare journey.”

More than 600 healthcare data breaches occurred in the U.S. in 2024, with the average cost of each reaching $5 million. CLEAR’s identity verification solution unlocks a “digital front door” that future-proofs against future cyberattacks, transforms an organization’s ability to defend patient information, and fosters a stronger healthcare security infrastructure.

“CLEAR’s approach to safeguarding sensitive health information is a gamechanger,” said Dr. Patrick McGill, Executive Vice President and Chief Transformation Officer at Community Health Network. “Our patients and providers alike are already benefiting from innovations that simplify the experience without sacrificing security. This integration will only uplevel our efforts to make our health services easier to use for everyone.”

“At Rush, we have ambitious goals to enhance security and remove friction on our more than 196,000 annual password resets,” said Jeff Gautney, Chief Information Officer at Rush. “We’re equally excited to welcome new patients into our system with a streamlined account creation verification process that allows for more equitable, accurate patient identification. With these real-time identity verification results from CLEAR, we can minimize errors from manual checks and stop identity theft attempts before they happen.”

“In healthcare settings, seconds and minutes matter,” said Dr. Hank Capps, Chief Information and Digital Officer at Wellstar Health System. “Wellstar clinicians are committed to providing innovative world-class care, and CLEAR’s trusted technology will help us deliver the experience patients expect.”

For more details on CLEAR Under Construction in Epic Toolbox, go to the Epic Showroom.

Epic and MyChart are registered trademarks of Epic Systems Corporation.

About CLEAR
CLEAR's mission is to create frictionless experiences. With over 27 million Members and a growing network of partners across the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether you are traveling, at the stadium, or on your phone, CLEAR connects you to the things that make you, you – making everyday experiences easier, more secure, and friction-free. CLEAR is committed to privacy done right. Members are always in control of their own information, and we never sell Member data. For more information, visit clearme.com.

Forward-Looking Statements
This release may contain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Investors are cautioned that any and such forward-looking statements are not guarantees of future performance or results and involve risks and uncertainties, and that actual results, developments and events may differ materially from those in the forward-looking statements as a result of various factors, including those described in the Company's filings within the Securities and Exchange Commission, including the sections titled "Risk Factors" in our Annual Report on Form 10- K. The Company disclaims any obligation to update any forward-looking statements contained herein.

Contact
media@clearme.com

This press release was published by a CLEAR® Verified individual.


FAQ

What is CLEAR's (YOU) new integration with Epic Toolbox?

CLEAR is developing an identity verification integration in Epic Toolbox, joining the 'Identity Verification for MyChart' category to provide secure patient identity verification solutions for healthcare systems.

How many potential users can CLEAR (YOU) reach through the Epic integration?

The integration will give CLEAR access to over 290 million patients with current electronic records in Epic's system.

What security features does CLEAR's (YOU) Epic integration offer?

The integration offers over 60 verification checks, including IAL2 standards support, document-based identity verification, and secure selfie verification for existing users.

How does CLEAR (YOU) address healthcare data breach concerns?

CLEAR's solution provides a 'digital front door' that helps prevent cyberattacks and protects patient information, addressing the issue of healthcare data breaches, which cost an average of $5 million each in 2024.

How many existing CLEAR (YOU) users can instantly verify through the Epic integration?

More than 27 million existing CLEAR users can instantly verify their identity using just a selfie once the integration is implemented.
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