Hackensack Meridian Health and CLEAR Partner to Bring Secure, Seamless Digital Identity to the Patient Experience
CLEAR (NYSE: YOU) has partnered with Hackensack Meridian Health, New Jersey's largest health network, to implement digital identity verification solutions for patient services. The partnership will integrate CLEAR's identity platform CLEAR1 with Epic's MyChart system to streamline account creation, password reset, and patient check-in processes.
The implementation will begin with MyChart features, followed by deployment at the John Theurer Cancer Center and Hackensack Meridian Health and Wellness Center in Eatontown. Patients will be able to verify their identity and check in for appointments using just a selfie, eliminating traditional paperwork and improving operational efficiency.
CLEAR (NYSE: YOU) ha avviato una collaborazione con Hackensack Meridian Health, la più grande rete sanitaria del New Jersey, per introdurre soluzioni di verifica digitale dell'identità per i servizi ai pazienti. La partnership integrerà la piattaforma di identità CLEAR1 con il sistema MyChart di Epic per semplificare la creazione degli account, il reset delle password e le procedure di accettazione dei pazienti.
L'implementazione partirà dalle funzionalità di MyChart e proseguirà con l'attivazione presso il John Theurer Cancer Center e l'Hackensack Meridian Health and Wellness Center di Eatontown. I pazienti potranno verificare la propria identità e registrarsi agli appuntamenti utilizzando solo un selfie, eliminando la modulistica tradizionale e migliorando l'efficienza operativa.
CLEAR (NYSE: YOU) se ha asociado con Hackensack Meridian Health, la mayor red de salud de Nueva Jersey, para implantar soluciones de verificación de identidad digital en los servicios para pacientes. La colaboración integrará la plataforma de identidad CLEAR1 con el sistema MyChart de Epic para agilizar la creación de cuentas, el restablecimiento de contraseñas y los procesos de registro de pacientes.
La implementación comenzará con las funciones de MyChart y después se desplegará en el John Theurer Cancer Center y en el Hackensack Meridian Health and Wellness Center de Eatontown. Los pacientes podrán verificar su identidad y registrarse en las citas usando únicamente una selfie, eliminando la documentación tradicional y mejorando la eficiencia operativa.
CLEAR (NYSE: YOU)가 뉴저지 최대 의료 네트워크인 Hackensack Meridian Health와 협력해 환자 서비스를 위한 디지털 신원 확인 솔루션을 도입합니다. 이번 파트너십은 CLEAR의 신원 플랫폼 CLEAR1을 Epic의 MyChart 시스템과 통합해 계정 생성, 비밀번호 재설정 및 환자 체크인 절차를 간소화합니다.
구현은 MyChart 기능부터 시작해 John Theurer Cancer Center와 Eatontown의 Hackensack Meridian Health and Wellness Center에 배포될 예정입니다. 환자들은 전통적인 서류 작업 없이 셀카만으로 신원을 확인하고 예약 체크인을 할 수 있어 운영 효율성이 향상됩니다.
CLEAR (NYSE: YOU) s'est associé à Hackensack Meridian Health, le plus grand réseau de santé du New Jersey, pour déployer des solutions de vérification d'identité numériques pour les services aux patients. Le partenariat intégrera la plateforme d'identité CLEAR1 de CLEAR au système MyChart d'Epic afin de simplifier la création de comptes, la réinitialisation des mots de passe et les processus d'enregistrement des patients.
Le déploiement débutera par les fonctionnalités MyChart, puis s'étendra au John Theurer Cancer Center et au Hackensack Meridian Health and Wellness Center d'Eatontown. Les patients pourront vérifier leur identité et s'enregistrer pour leurs rendez-vous en utilisant uniquement un selfie, supprimant la paperasserie traditionnelle et améliorant l'efficacité opérationnelle.
CLEAR (NYSE: YOU) hat eine Partnerschaft mit Hackensack Meridian Health, dem größten Gesundheitsnetzwerk New Jerseys, geschlossen, um digitale Identitätsprüfungen für Patientendienste einzuführen. Die Kooperation wird CLEARs Identitätsplattform CLEAR1 in Epics MyChart-System integrieren, um Kontoerstellung, Passwortzurücksetzung und Patienten-Check-in zu vereinfachen.
Die Einführung beginnt mit den MyChart-Funktionen und wird anschließend im John Theurer Cancer Center sowie im Hackensack Meridian Health and Wellness Center in Eatontown ausgerollt. Patienten können ihre Identität per Selfie verifizieren und sich zu Terminen einchecken, wodurch traditionelle Papierformulare entfallen und die betriebliche Effizienz steigt.
- Partnership with New Jersey's largest health network expands CLEAR's presence in healthcare sector
- Integration with Epic's MyChart system provides access to 33+ million CLEAR members
- First-mover advantage as the first cancer center in the country to implement this technology
- Potential for expansion across Hackensack's entire healthcare network
- Initial rollout limited to select locations
- Success depends on patient adoption and comfort with digital identity verification
Insights
CLEAR's strategic expansion into healthcare with Hackensack partnership brings new revenue opportunities in a massive market with sticky institutional clients.
This partnership represents a significant strategic expansion for CLEAR beyond its core airport security business into the massive healthcare market. By integrating with Epic's MyChart and deploying at one of the region's premier health networks, CLEAR is demonstrating its platform versatility and ability to penetrate institutional markets.
The implementation at Hackensack Meridian—particularly at the prestigious John Theurer Cancer Center—provides CLEAR with an excellent reference customer and validation of its healthcare applications. The phased rollout approach (starting with MyChart integration before expanding to physical check-in kiosks) reflects a methodical strategy to prove the technology's value before wider deployment.
From a revenue perspective, this represents a potentially lucrative new business segment. Healthcare systems are high-value, sticky customers that could generate significant recurring revenue. Enterprise contracts with health networks typically have higher margins and longer contract terms than consumer subscriptions.
While the announcement doesn't disclose financial terms, healthcare IT integration typically commands premium pricing given the regulatory compliance requirements and sensitive nature of patient data. The partnership also positions CLEAR to potentially expand to Hackensack's entire network of facilities, representing substantial expansion opportunity with a single client relationship.
Beyond direct revenue, this market entry provides CLEAR valuable diversification beyond travel, creating a more balanced business model less vulnerable to disruptions in any single sector. The healthcare vertical also presents massive scaling potential if CLEAR can replicate this implementation across other health systems nationwide.
New Jersey’s Largest Health Network – and Home of the #1 Hospital in the NY/NJ Metro Area according to U.S. News & World Report, 2025-26 – Becomes First in Tri-State to Deploy CLEAR for Seamless Appointment Check-In and Medical Record Access
EDISON, N.J. and NEW YORK, Aug. 18, 2025 (GLOBE NEWSWIRE) -- The era of juggling clipboards, insurance cards, and identification at hospitals and in doctors’ waiting rooms is going to change for patients at Hackensack Meridian Health. New Jersey’s largest and most comprehensive health network announced a groundbreaking partnership with CLEAR (NYSE: YOU), the secure identity company, to power a single, interoperable identity designed for faster and more convenient patient experiences across the Hackensack ecosystem.
Hackensack plans to leverage CLEAR’s identity platform, CLEAR1, via its integration with Epic, to enable MyChart Account Creation and Password Reset. Once live, patients will be able to verify their identity with a quick selfie, bypassing legacy solutions and traditional paperwork. Additionally, this seamless verification process is expected to be available for Patient Check-In on kiosks at select Hackensack locations.
“Hackensack Meridian Health is fundamentally changing what it means to be a patient, starting at the front door,” said Robert C. Garrett, FACHE, Chief Executive Officer of Hackensack Meridian Health. “Our partnership with CLEAR will make the check-in process as simple and secure as CLEAR’s experience at the airport. This is a powerful example of how we leverage world-class technology to enhance the patient experience, improve access, and truly reimagine healthcare for our communities.”
Integrating CLEAR1 provides a dual benefit, enhancing patient experience while delivering significant operational advantages for the health network. The partnership will not only streamline digital identity verification but also reinforce a commitment to security and patient trust.
“CLEAR’s mission is to make experiences safer and easier by connecting you to your secure identity,” said Caryn Seidman Becker, CEO of CLEAR. “With over 33 million Members, we’re proud to bring our trusted identity platform to healthcare where speed, trust, and security are paramount. Our partnership with Hackensack Meridian Health is transforming patient check-in from a friction-filled moment into a seamless, secure experience. Together, we’re helping people get to the care they need, faster, easier, and with greater peace of mind.”
Hackensack plans to first roll out MyChart Account Creation and Password Reset, enabling a seamless and secure way for patients to create and access their account and health information. Next, John Theurer Cancer Center (JTCC) at Hackensack University Medical Center, one of the top 20 hospitals in the nation, according to U.S. News & World Report 2025-26, expects to launch CLEAR’s Check In experience. As the first cancer center in the country to use this technology, patients will be able to check in for their appointment by simply snapping a photo at a kiosk. This technology will also be available at Hackensack Meridian Health and Wellness Center in Eatontown, New Jersey, before expanding more widely across the network.
Hackensack Meridian Health and CLEAR, with a shared mission and values to foster meaningful change in healthcare, will continue to look for innovative ways to expand the partnership and continue to deliver world-class, accessible care to our patients and the communities we serve.
About HACKENSACK MERIDIAN HEALTH
Hackensack Meridian Health is a leading not-for-profit health care organization and New Jersey’s largest, most comprehensive, and integrated health network. Our network includes 18 hospitals, more than 500 patient care locations, and a complete range of services from innovative research and life-enhancing care to lifesaving air medical transportation. Our 38,000 team members and 7,000 physicians are committed to the health and well-being of the communities we serve, making Hackensack Meridian Health a distinguished leader in healthcare philanthropy.
Hackensack University Medical Center is the first-ever New Jersey hospital to be ranked a Top 20 hospital in the nation. It is also ranked #1 in New Jersey and the New York metro area by U.S. News & World Report, 2025-26. Hackensack Meridian Health is proud to be home to New Jersey’s #1 children’s hospital and the state’s only nationally-ranked cancer center, the John Theurer Cancer Center. To learn more, visit www.hackensackmeridianhealth.org.
About CLEAR
CLEAR's mission is to strengthen security and create frictionless experiences. With over 33 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether you are traveling, at the stadium, or on your phone, CLEAR connects you to the things that make you, you – making everyday experiences easier, more secure, and friction-free. CLEAR is committed to privacy done right. Members are always in control of their own information, and we never sell Member data. For more information, visit clearme.com.
Forward-Looking Statements
This release may contain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. This includes, without limitation, statements related to CLEAR’s planned integrations and the impact on the patient experience. Investors are cautioned that any and such forward-looking statements are not guarantees of future performance or results and involve risks and uncertainties, and that actual results, developments and events may differ materially from those in the forward-looking statements as a result of various factors, including risks associated with the integration process and those described in the Company's filings within the Securities and Exchange Commission, including the sections titled "Risk Factors" in our Annual Report on Form 10- K. The Company disclaims any obligation to update any forward-looking statements contained herein.
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FAQ
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