Leadership Changes Announced at Zions Bancorporation's Technology and Operations

Rhea-AI Summary

Zions Bancorporation (NASDAQ: ZION) announced immediate leadership changes in Enterprise Technology and Operations (ETO). Jennifer Smith, Chief Technology and Operations Officer since 2015, will leave after a 20-year career. ETO will be co-led by Margaret Mayer as CIO and Ken Collins as Chief Transformation and Operations Officer.

The company noted Margaret joined two years ago and Ken has 24 years at Zions. Zions reported approximately $89 billion in total assets and $3.4 billion annual net revenue for 2025.

Positive

• Immediate succession established with two named leaders
• Margaret Mayer has 2 years at Zions and external banking tech experience
• Ken Collins brings 24 years of ETO experience

Negative

• Departure of long-tenured CTO/COO after 20 years could disrupt ongoing initiatives

SALT LAKE CITY, March 3, 2026 /PRNewswire/ -- Zions Bancorporation (NASDAQ: ZION) today announced leadership changes in its technology and operations team, which are effective immediately:

• Jennifer Smith, who has served as Chief Technology and Operations Officer since 2015, will leave the bank following a 20-year career with Zions.
  
  
• Zions' Enterprise Technology and Operations ("ETO") will be led by a partnership of Margaret Mayer as Chief Information Officer and Ken Collins as Chief Transformation and Operations Officer. Margaret joined Zions two years ago as Chief Technology Officer after many years in the banking technology field with Capital One and Discover. Ken joined Zions 24 years ago, holding numerous roles in ETO.

Scott J. McLean, Zions Bancorporation's President and COO, stated, "Jennifer is leaving a lasting impact on Zions through many significant contributions, including implementing what, among larger banks, is the first-in-the-U.S. modern integrated deposit and loan core banking system; simplifying enterprise-wide practices; modernizing legacy technology and operations systems; and conceptualizing and leading the building of the 400,000 square foot Zions Technology Center, to name a few."

Mr. McLean said, "I'm pleased that Margaret Mayer and Ken Collins will partner to run Enterprise Technology and Operations. Both Margaret and Ken are highly qualified with deep experience in technology and operations and are well-respected throughout our organization and the industry. Their partnership positions us well to continue to be a leader in banking technology."

Zions Bancorporation, N.A. is one of the nation's premier financial services companies with approximately $89 billion of total assets at December 31, 2025, and annual net revenue of $3.4 billion in 2025. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Wyoming. The Bank is a consistent recipient of national and state-wide customer survey awards in small- and middle-market banking, as well as a leader in public finance advisory services and Small Business Administration lending. In addition, Zions is included in the S&P MidCap 400 and NASDAQ Financial 100 indices. Investor information and links to local banking brands can be accessed at www.zionsbancorporation.com.

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SOURCE Zions Bancorporation

FAQ

Who will lead Zions Bancorporation's Enterprise Technology and Operations (ZION) after the March 3, 2026 announcement?

ETO will be co-led by Margaret Mayer as CIO and Ken Collins as Chief Transformation and Operations Officer. According to the company, both leaders assume their roles effective immediately to run Enterprise Technology and Operations together.

Why is Jennifer Smith leaving Zions Bancorporation (ZION) and when is her departure effective?

Jennifer Smith will leave the bank effective immediately following a 20-year career at Zions. According to the company, her departure is immediate and follows her tenure as Chief Technology and Operations Officer since 2015.

What experience do the new ETO leaders at Zions (ZION) bring to their roles?

Margaret Mayer joined Zions two years ago with prior technology roles at Capital One and Discover; Ken Collins has 24 years at Zions. According to the company, their combined backgrounds span banking technology and long internal ETO experience.

Could the leadership change in Zions' technology team affect the bank's technology initiatives (ZION)?

The change could affect continuity given a 20-year leader's exit, but the company names immediate successors to maintain momentum. According to the company, the partnership aims to continue leadership in banking technology and operational modernization.

What size is Zions Bancorporation (ZION) as noted in the March 3, 2026 release?

Zions reported approximately $89 billion in total assets and $3.4 billion in annual net revenue for 2025. According to the company, these figures reflect the bank's scale and operations across 11 western states.

Where does Zions Bancorporation (ZION) operate and which indices include the company?

Zions operates under local brands in 11 western states and is included in the S&P MidCap 400 and NASDAQ Financial 100 indices. According to the company, its footprint spans Arizona through Wyoming with a regional banking focus.