Company Description
Better Home & Finance Holding Company (NASDAQ: BETR) is an AI-focused mortgage and home finance company that operates in the mortgage and nonmortgage loan brokers industry within the broader finance and insurance sector. The company describes itself as the first AI-powered mortgage lender and the first fintech to fund more than $100 billion in mortgage volume. Its stated mission is to make homeownership cheaper, faster, and easier for Americans by combining a digital-first experience with proprietary artificial intelligence technology.
According to company disclosures, Better Home & Finance has built its business around an AI platform called Tinman®, which functions as a decision engine and lending platform. Tinman® is used to allow customers to see rate options in seconds, get pre-approved in minutes, lock in rates, and close their mortgage in as little as three weeks. The platform also supports a fully digital application and approval process for home equity products and is described as a modular, API-accessible solution that can be used not only by Better itself but also by external lenders, brokers, and strategic partners.
Another core technology is Betsy™, which the company describes as the first voice-based AI loan assistant built exclusively for the mortgage and home equity industry. Betsy™ is used to provide application status updates, answer borrower questions, and move loan applications forward on a 24/7 basis. In some company materials, Betsy™ is also described as a voice-based AI banking assistant that manages a high volume of customer interactions and resolves a large share of inquiries without human escalation, supporting both efficiency and customer experience.
Business focus and product offerings
Better Home & Finance positions itself as an AI-native home finance platform with a focus on mortgage and home equity lending. The company’s mortgage offerings, as described in its public communications, include GSE-conforming mortgage loans, FHA loans, VA loans, and jumbo mortgage loans. In addition to first-lien mortgages, the company emphasizes home equity products, including home equity lines of credit (HELOCs) and home equity loans, as well as closed-end second lien loans. The company has also highlighted the launch of a product it calls "One Day Mortgage", which is intended to allow eligible customers to go from initial click to a mortgage commitment letter within 24 hours.
Beyond direct-to-consumer originations, Better Home & Finance reports that it operates as a platform and software provider powering other participants in the home finance ecosystem. Through the Tinman® AI Platform, the company works with mortgage brokers, non-bank mortgage originators, financial services platforms, and other partners who use Tinman® to originate or offer HELOCs, HELOANs, and other mortgage products to their own customer bases. The company has announced strategic partnerships with entities such as a top U.S. personal financial services platform and a top non-bank mortgage originator, as well as relationships where its technology powers advisor-led models like NEO Home Loans and home equity offerings for Finance of America.
Technology-driven operating model
Better Home & Finance describes its operating model as AI-native, with Tinman® and Betsy™ at the center of loan origination and customer engagement. Public statements indicate that Tinman® is used to automate a significant portion of the mortgage origination process, including rate discovery, underwriting, and workflow management. The platform is also characterized as modular and API-driven, enabling external partners to integrate it into their own channels and to offer mortgage and home equity products without building separate infrastructure.
Betsy™ is presented as a voice-based AI assistant that supports multi-channel consumer interactions, sales tasks, loan processing, and underwriting and closing tasks. Company communications state that Betsy™ operates continuously, providing borrowers with timely updates and answers, and is being extended into banking and home equity use cases. Together, Tinman® and Betsy™ are positioned as the technological foundation that allows Better Home & Finance to pursue efficiency, scalability, and a digital-first borrower experience.
Market reach and channels
In its public descriptions, Better Home & Finance states that it serves customers in all 50 U.S. states and the United Kingdom. The company highlights multiple distribution channels: direct-to-consumer lending, partnerships with financial platforms and non-bank originators, wholesale channels serving mortgage brokers, and advisor-led networks such as NEO Home Loans powered by Better. The company has also described the launch of a wholesale HELOC and closed-end second platform aimed at mortgage brokers, with the goal of giving originators access to a wide credit matrix and fast digital applications supported by AI-powered underwriting.
Within its own loan mix, the company reports activity across purchase mortgages, refinance loans, and home equity products. It has disclosed that its funded loan volume includes purchase loans, HELOCs and other home equity products, and refinance loans, with a portion of its total funded loan volume coming through its Tinman® AI Platform channel in addition to its direct-to-consumer channel.
Corporate structure, listing, and location
Better Home & Finance Holding Company is listed on The Nasdaq Stock Market LLC, where its Class A common stock trades under the symbol BETR and its warrants trade under the symbol BETRW, as reflected in the company’s SEC filings. The company’s filings with the U.S. Securities and Exchange Commission list its principal offices in New York, New York. These filings also reference a registration statement on Form S-3 and an at-the-market equity offering program used to support warehouse line capacity for loan originations.
Partnerships and platform strategy
Recent company disclosures describe a strategy of evolving from a purely direct lender into a platform and software provider that powers the broader home finance ecosystem. The Tinman® AI Platform is offered to lenders, brokers, and partners as a way to originate HELOCs, HELOANs, and other mortgage products. For example, the company has announced that a leading reverse mortgage lender will use Tinman® to offer HELOCs and HELOANs for the first time, while also serving as Better’s origination partner for reverse mortgage products. In another example, the company has launched a wholesale HELOC and closed-end second platform for mortgage brokers, with multiple broker partners signed to use the platform.
Through these partnerships, Better Home & Finance positions Tinman® as a plug-and-play technology that can support loan origination at scale for partners without requiring them to build their own systems. The company has also indicated that it is pursuing additional strategic partnerships with lenders and servicers across various segments of consumer finance.
Awards and recognition
In its public communications, Better Home & Finance reports a series of awards and recognitions related to its digital mortgage and AI capabilities. These include the Fintech Breakthrough Awards for Digital Mortgage Innovation, the Banking Tech Award for Digital Mortgage Innovation, and a Bronze award in the Lending category for Banking at the Money Awards. The company also notes recognition by media and industry organizations, including being named Best Online Mortgage Lender by Forbes and Best Mortgage Lender for Affordability by The Wall Street Journal, as well as inclusion in lists such as LinkedIn’s Top Startups, Fortune’s Best Small and Medium Workplaces in New York, CNBC’s Disruptor 50, and the Forbes FinTech 50.
Regulatory reporting and governance
As a public company, Better Home & Finance files reports with the U.S. Securities and Exchange Commission, including annual reports on Form 10-K, quarterly reports on Form 10-Q, and current reports on Form 8-K. Recent 8-K filings have covered topics such as financial results, executive compensation arrangements involving restricted stock units, changes in senior management, and the implementation of an at-the-market equity offering program. The company also uses SEC filings and press releases to provide selected financial data, non-GAAP measures such as Adjusted EBITDA, and definitions of key operating metrics like funded loan volume.
These regulatory disclosures provide investors with information about the company’s loan volumes, revenue composition, expenses, and net income or loss, as well as details about its capital structure, warehouse facilities, and equity issuance programs. They also include cautionary statements regarding forward-looking information and references to risk factors discussed in the company’s periodic reports.
Position within the mortgage and home finance sector
Within the mortgage and nonmortgage loan brokers industry, Better Home & Finance presents itself as an AI-native home finance company that combines mortgage lending, home equity products, and a technology platform offered to third parties. Its focus on Tinman® and Betsy™ as core AI assets, along with its emphasis on digital applications, rapid pre-approvals, and technology-enabled partnerships, distinguishes its stated approach from more traditional, branch-based mortgage origination models.
For investors and observers, key aspects of the company’s profile include its use of AI in loan origination and customer service, its mix of direct and partner-driven channels, its emphasis on home equity and mortgage products, and its role as both a lender and a technology provider in the home finance ecosystem.