Company Description
Farmer Bros. Co. (NASDAQ: FARM) is a national coffee roaster, wholesaler, and distributor serving the foodservice industry across the United States. Headquartered in Northlake, Texas, and founded in 1912, the company operates as a direct-store-delivery business, supplying roasted coffee, tea, and culinary products to restaurants, hotels, casinos, convenience stores, healthcare facilities, and other foodservice providers.
Business Model and Operations
Farmer Brothers generates revenue through the roasting, packaging, and distribution of coffee and related beverage products directly to foodservice establishments. The company operates a vertically integrated model, controlling the supply chain from green coffee sourcing through roasting, packaging, and delivery to end customers. This direct distribution approach allows Farmer Brothers to maintain relationships with individual foodservice operators rather than relying on third-party distributors.
The company serves approximately 65,000 customer locations nationwide, ranging from independent restaurants to large institutional accounts. Farmer Brothers functions as a one-stop supplier, providing not only coffee but also brewing equipment, filters, creamers, teas, cappuccino mixes, and other complementary products that foodservice operators need for their beverage programs.
Product Portfolio
Farmer Brothers maintains a multi-brand coffee portfolio designed to address different market segments and price points within the foodservice industry:
- Artisan Collection - Premium specialty coffee offerings for upscale foodservice accounts
- Metropolitan - Mid-tier coffee products for restaurants and hospitality venues
- Superior - Established brand serving traditional foodservice customers
- Cains - Regional brand with presence in specific geographic markets
- McGarvey - Additional brand serving institutional accounts
Beyond roasted coffee, the company distributes liquid coffee concentrates, iced tea products, hot chocolate mixes, cappuccino products, spices, and beverage service equipment. This expanded product offering positions Farmer Brothers as a complete beverage solutions provider for foodservice operators.
Sustainability and Sourcing
Farmer Brothers incorporates organic, Fair Trade certified, and sustainably sourced coffee beans into portions of its product lineup. The company sources green coffee from multiple growing regions and maintains relationships with coffee cooperatives that meet certification standards. These certified product lines allow the company to serve foodservice customers seeking to offer responsibly sourced coffee options to their patrons.
Market Position
Within the fragmented U.S. foodservice coffee distribution market, Farmer Brothers competes against regional roasters, national distributors, and major coffee brands that supply the away-from-home market. The company differentiates through its direct distribution model, multi-brand portfolio, and ability to serve as a single-source supplier for complete beverage programs. The foodservice coffee segment represents a distinct market from retail grocery, requiring different logistics, equipment support, and customer service approaches.
Customer Segments
The companys customer base spans multiple foodservice categories:
- Restaurants - Full-service and casual dining establishments
- Quick Service Restaurants (QSRs) - Fast food and fast casual chains
- Hospitality - Hotels, resorts, and lodging properties
- Gaming - Casinos and entertainment venues
- Convenience Stores - C-store coffee programs
- Healthcare - Hospitals and medical facilities
- Corporate - Office coffee service accounts
This diversified customer mix provides exposure to various segments of the foodservice economy, though the company remains sensitive to overall restaurant industry trends and consumer dining patterns.
Private Label Operations
In addition to its branded products, Farmer Brothers offers private label coffee roasting and packaging services for retailers and foodservice operators seeking their own branded coffee programs. This contract manufacturing capability provides an additional revenue stream and utilizes existing roasting infrastructure.