Company Description
Grove Collaborative Holdings, Inc. (NYSE: GROV) is a retail trade company in the electronic shopping industry that focuses on sustainable consumer products and everyday household essentials. According to company disclosures, Grove operates as a one-stop online destination for items that support a healthier home and planet. Its marketplace features thousands of thoughtfully vetted products across categories such as household cleaning, personal care, health and wellness, laundry, clean beauty, kitchen, pantry, kids, baby, and pet care. The company emphasizes that everything it sells must meet higher standards for health, sustainability, and performance.
Grove describes itself as a sustainable consumer products company and a plastic-neutral retailer. The company highlights its focus on clean and sustainable products, ingredient guidance, and packaging standards that help customers "Go Beyond Plastic." Grove positions its platform as a place where conscientious consumers can shop for everyday essentials without compromising their values.
Business model and marketplace focus
Grove operates an e-commerce marketplace that creates and curates consumer products. The company states that it uses its connection with consumers to create and curate authentic, disruptive brands and products. It builds natural products that are intended to perform as well as many conventional and natural consumer packaged goods brands, while being healthier for consumers and the planet. Grove’s assortment includes its own brands as well as products from hundreds of third-party brands that meet its internal standards.
The business is centered on direct-to-consumer (DTC) online sales, with key operating metrics such as DTC total orders, DTC active customers, and DTC net revenue per order disclosed in its financial results. Grove also discusses the recurring nature of its business, with repeat orders influenced by prior customer acquisition and advertising investment.
Sustainability commitments and plastic-neutral positioning
Grove repeatedly describes itself as the world’s first plastic-neutral retailer and a leading sustainable consumer products company. The company has developed the concept of "plastic intensity," which it defines as pounds of plastic used per $100 in net revenue across all online and retail sales. This metric is used internally to hold the company accountable for decoupling revenue from the use of plastic. Grove defines plastic for this purpose to include plastic resin codes #1-7, polyvinyl alcohol, silicone, bioplastics, and plastic liners, coatings, and resins.
As a certified B Corporation and Public Benefit Corporation, Grove states that it goes beyond selling products. The company indicates that every order is carbon neutral, supports plastic waste cleanup initiatives, and allows customers to see and track the positive impact of their choices. Grove describes its mission as enabling shopping with purpose, connecting everyday purchasing decisions with environmental and human health outcomes.
Standards, ingredient policies, and third-party validation
Grove emphasizes rigorous standards for ingredients, packaging, performance, and environmental impact. It refers to a "No Way Ingredients" list, which is a commitment to keeping harsh chemicals out of the essentials customers use every day. The company presents itself as a platform built on trust, where customers can confidently shop for their families without compromising on effectiveness, health, or sustainability.
To support and scale these standards, Grove has partnered with Novi, described as an infrastructure layer for verified product claims. Through this partnership, Grove brings additional third-party claim validation into its e-commerce experience. Novi’s platform is deployed across Grove’s own-brand and third-party assortment to verify claims such as "Made in USA," "plastic-free," "cruelty-free," and "third-party tested" for certain wellness products. Grove indicates that this approach helps it maintain high standards for curation across ingredients, packaging, and efficacy, and enables machine-readable claims that can support trustworthy, AI-powered shopping experiences.
Technology, operations, and AI-related initiatives
Grove has discussed using technology to improve its operations and customer experience. The company has undertaken an e-commerce platform migration and refers to operating in a technology-first manner to drive speed and efficiency. It has also selected RELEX Solutions to enhance forecasting, replenishment, inventory management, investment buying, and pricing and promotional strategies. This unified retail planning approach is intended to support product availability, operational efficiency, and the company’s environmental goals.
In addition, Grove has launched an open-source approach to measuring the environmental impact of artificial intelligence adoption, in partnership with Gravity, its carbon and energy management platform. Grove describes itself as the first retailer to measure its AI-related carbon footprint, disclose and mitigate that impact, and publish an open-source measurement methodology. The company is using AI to enhance workflow and project management, streamline content and creative development, and improve predictive modeling, while integrating AI emissions into its broader carbon reporting and mitigation strategies.
Corporate structure, governance, and listing status
Grove Collaborative Holdings, Inc. is a Delaware public benefit corporation. Its Class A common stock trades on the New York Stock Exchange under the symbol GROV. The company has disclosed that it received a notice from the NYSE regarding non-compliance with certain continued listing standards related to market capitalization and stockholders’ equity. The notice requires Grove to submit a business plan demonstrating how it expects to return to compliance within a defined cure period. The company has stated that the notice has no immediate impact on the listing of its Class A common stock, and that continued listing is subject to NYSE review of its plan and progress.
Grove’s SEC filings also describe its capital structure, including debt arrangements and amendments to a loan and security agreement that, among other things, allow certain credit card receivables to be included in the borrowing base, subject to eligibility criteria. The company has also entered into and amended a standby equity purchase agreement that provides the option to sell shares of Class A common stock to an investor under specified terms.
Financial reporting and key metrics
Grove regularly reports financial results through quarterly earnings releases and Form 8-K filings. These disclosures include net revenue, cost of goods sold, gross profit, operating expenses, net loss, operating cash flow, and other financial data. The company also reports non-GAAP measures such as Adjusted EBITDA and Adjusted EBITDA margin, explaining how these metrics are calculated and the limitations associated with them.
In its financial communications, Grove highlights operating metrics such as DTC total orders, DTC active customers, and DTC net revenue per order, as well as plastic intensity. Management commentary has referenced the impact of advertising investment, platform migration, and cost optimization initiatives on revenue, margins, and cash flow. The company has also discussed efforts to right-size its cost structure, rebuild capabilities in-house, and focus on a curated marketplace of clean and sustainable products.
Mission and positioning within retail and consumer products
Across its public communications, Grove frames its mission around enabling consumers to make healthier choices for their homes and the planet. The company describes itself as a one-stop online destination for sustainable everyday essentials and as a platform defined by trust, rigorous standards, and a commitment to sustainability and personal wellness. It aims to serve customers who care about their health, their homes, and the environment, and to provide a guided shopping experience that incorporates educational content such as healthy home guides and information on topics like microplastics awareness.
Grove’s positioning combines elements of electronic shopping, consumer packaged goods, and sustainability-focused retail. By combining product curation, ingredient and packaging standards, carbon-neutral shipping, plastic waste cleanup initiatives, and measurement of both product and AI-related environmental impacts, the company presents itself as a mission-driven retailer that integrates environmental and human health considerations into its business model.