Company Description
Heritage Insurance Holdings, Inc. (NYSE: HRTG) is a super-regional property and casualty insurance holding company operating in the finance and insurance sector. The company focuses on direct property and casualty insurance, with an emphasis on personal and commercial residential property coverage. Through its insurance subsidiaries and a large network of experienced agents, Heritage writes gross personal and commercial residential premiums across a multi-state footprint that includes the northeast, southeast, Hawaii and California excess and surplus lines.
According to company disclosures, Heritage is a catastrophe-focused property insurer. Its personnel devote efforts to policyholders impacted by events such as wildfires, hurricanes, winter storms and severe convective storms. This focus shapes the company’s underwriting, reinsurance strategy and exposure management, as reflected in its public communications and SEC filings.
Business model and operations
Heritage operates as a holding company for multiple insurance subsidiaries, including Heritage Property & Casualty Insurance, Narragansett Bay Insurance and Zephyr Insurance, as described in prior company information. Through these subsidiaries, the company issues personal residential property insurance in various U.S. states and offers commercial residential insurance, with a notable concentration in Florida for commercial residential business. Heritage manages insurance underwriting, customer service, actuarial analysis, distribution and claims processing within its organization.
The company reports that it writes approximately $1.4 billion of gross personal and commercial residential premium across its multi-state footprint. Heritage’s book of business includes both admitted and excess and surplus lines, including California excess and surplus lines, which the company has highlighted in its public statements. In addition, Heritage has launched excess and surplus (E&S) business in several states and has grown that portfolio to tens of millions of dollars of in-force premium, according to its earnings communications.
Geographic footprint and catastrophe exposure
Heritage describes itself as operating across the northeast, southeast, Hawaii and California excess and surplus lines. Earlier descriptions also note operations in multiple states including Alabama, California, Connecticut, Delaware, Florida, Georgia, Hawaii, Maryland, Massachusetts, Mississippi, New Jersey, New York, North Carolina, Rhode Island and South Carolina. This geographic diversification is a recurring theme in the company’s communications, which refer to maintaining a balanced and diversified portfolio and allocating capital to products and geographies that maximize long-term returns.
The company’s catastrophe focus is evident in its discussion of losses from hurricanes, wildfires and severe weather. Heritage has reported impacts from events such as Hurricane Milton and California wildfires, while also emphasizing that it continued to generate net income despite significant catastrophe losses in multiple quarters. The company highlights that it operates in catastrophe-exposed geographies and has structured its underwriting and reinsurance programs accordingly.
Underwriting strategy and profitability initiatives
Heritage has publicly outlined a set of strategic profitability initiatives aimed at achieving consistent, long-term quarterly earnings. Across multiple earnings releases, the company identifies three core initiatives:
- Generating underwriting profit through rate adequacy and more selective underwriting.
- Allocating capital to products and geographies that maximize long-term returns.
- Maintaining a balanced and diversified portfolio.
These initiatives are supplemented by specific plans for 2025, which include re-opening profitable geographies, maintaining persistent underwriting discipline and rate adequacy, using data-driven analytics for exposure management, enhancing customer service and claims capabilities, and leveraging existing infrastructure and capabilities to foster future growth. Heritage’s management has repeatedly linked improvements in net income, loss ratios and combined ratios to these underwriting and capital allocation actions.
The company reports that it has focused on rate adequacy across its markets, obtaining numerous rate approvals and adjusting inflation guard factors to reflect property value trends while seeking to maintain competitive pricing. Heritage has also described targeted exposure management, including reducing policies in force and total insured value in certain over-concentrated or underpriced geographies, while increasing in-force premium and growing its commercial residential portfolio.
Reinsurance and risk management
Heritage’s public disclosures place significant emphasis on its catastrophe excess-of-loss reinsurance program. The company has announced full placement of indemnity-based catastrophe excess-of-loss reinsurance for its insurance subsidiaries, including Heritage Property & Casualty Insurance Company, Narragansett Bay Insurance Company and Zephyr Insurance Company. The program includes:
- Purchased catastrophe limit measured in the billions of dollars, with an increase in limit compared to prior renewals.
- External party first-event reinsurance tower exhaustion points for the southeast, northeast and Hawaii.
- Multi-year indemnity coverage that is fully collateralized through catastrophe bonds issued by Citrus Re Ltd., a Bermuda-domiciled special purpose vehicle, providing separate limits for the southeast, northeast, Hawaii and a combined northeast/Hawaii layer.
- Florida Hurricane Catastrophe Fund participation at a stated percentage, consistent with the prior year program.
- Indemnity-based coverage with no parametric covers.
Heritage has also referenced the role of its affiliate captive reinsurer, Osprey Re, in supplementing reinsurance limits and reducing loss retention for each insurance company within the group. The company notes that its reinsurance partners have supported its business through multiple catastrophic events and that the structure of its program is aligned with its risk tolerance and financial position.
Financial characteristics and performance drivers
Heritage’s earnings releases highlight key performance metrics such as net income, gross and net premiums earned, ceded premium ratios, net loss ratios, net expense ratios and net combined ratios. The company explains that:
- The ceded premium ratio represents ceded premiums as a percentage of gross premiums earned.
- The net loss ratio represents net losses and loss adjustment expenses as a percentage of net premiums earned.
- The net expense ratio represents policy acquisition costs and general and administrative expenses as a percentage of net premiums earned, with ceding commission income reported as a reduction of those expenses.
- The net combined ratio is the sum of net losses and loss adjustment expenses, policy acquisition costs and general and administrative expenses as a percentage of net premiums earned, and a combined ratio under 100% generally reflects profitable underwriting results.
Heritage attributes improvements in net income and underwriting results to factors such as lower weather and catastrophe losses in certain periods, favorable loss development, higher ceding commission income on quota share reinsurance programs, and growth in net premiums earned driven by rate actions and exposure management. The company also notes that its investment portfolio is managed with an emphasis on high-quality fixed income securities and duration matching to liabilities, and that changes in unrealized losses on this portfolio are primarily related to interest rate movements rather than credit risk.
Capital management and credit facilities
Heritage’s board of directors has chosen to suspend the quarterly shareholder dividend in order to prioritize strategic growth and capital deployment into the business. The board has stated that it will continue to evaluate dividend distributions and share repurchases on a periodic basis. The company has also disclosed share repurchase authorizations that permit repurchases of common stock up to specified aggregate dollar amounts over defined time periods.
In addition, Heritage entered into an Amended and Restated Credit Agreement with a syndicate of lenders and Regions Bank as administrative and collateral agent. This agreement amends and restates a prior credit facility and, among other things, increases the overall size of the senior secured credit facilities, extends maturities, adjusts applicable margins for SOFR and base rate loans, and amends certain financial and negative covenants. The facilities include a revolving credit facility, an existing term loan and a committed delayed draw term loan intended to finance specified permitted acquisitions and investments, subject to conditions and leverage tests. Net proceeds from the amended facility, together with cash on hand, were used to repay outstanding amounts under the prior credit agreement.
Regulatory filings and exchange listing
Heritage Insurance Holdings, Inc. files periodic and current reports with the U.S. Securities and Exchange Commission. Recent Form 8-K filings have covered quarterly financial results, credit agreement amendments and board changes. The company’s common stock, par value $0.0001 per share, trades on the New York Stock Exchange under the symbol HRTG, as disclosed in its SEC filings.
Corporate footprint and governance
SEC filings list Heritage Insurance Holdings, Inc. with a principal location in Tampa, Florida. The company has reported changes in its board of directors, including the retirement of a director, and has noted that such departures were not due to disagreements regarding operations, policies or practices. Heritage’s disclosures emphasize its intent to maintain a strong financial foundation to support policyholders in catastrophe-affected communities and to pursue controlled growth as rate adequacy and market conditions allow.