Company Description
SPRINGBIG HLDGS INC WTS (SBIGW) represents warrants linked to SpringBig Holdings, Inc., a company that focuses on software-driven marketing, loyalty, and customer engagement solutions. Springbig is described in multiple company communications as a market-leading, AI software and MarTech platform that serves retailers and brands in regulated and high-risk industries.
According to Springbig’s public disclosures, the company provides customer loyalty and marketing automation solutions to retailers and brands in the U.S. and Canada. Its platform connects consumers with retailers and brands primarily through SMS marketing, and also supports emails, push notifications, customer feedback systems, and loyalty programs. These tools are designed to support customer engagement and retention, drive repeat visits, and increase revenue for clients operating in regulated markets.
Springbig’s AI-powered MarTech and loyalty SaaS platform is described as helping regulated-market businesses increase customer retention, drive measurable return on investment, and grow revenue. Company materials highlight that recurring subscription and platform fees account for a substantial portion of revenue, reflecting a software-as-a-service model focused on ongoing access to its marketing and loyalty capabilities.
Business focus and platform capabilities
Springbig’s platform is built around CRM and marketing automation tools that enable consistent, targeted communication with end customers. The company emphasizes reporting and analytics offerings that provide insights into customer bases, purchasing habits, and trends, which clients use to refine their marketing and loyalty strategies. In press releases, Springbig describes its technology as addressing the specific challenges of regulated industries, including compliance requirements and messaging constraints.
In addition to its core SMS and email marketing tools, Springbig has announced product enhancements and new features. These include AI-driven campaign optimization capabilities gained through the integration of VICE CRM, and tools that support more personalized and data-driven engagement. The company also reports expanding its technology partner network and integrating with third-party point-of-sale and retail operations platforms to bring loyalty, data, and marketing automation closer to the checkout experience.
Regulated and high-risk market orientation
Springbig repeatedly characterizes itself as serving regulated industries and high-risk sectors. Company communications reference work with cannabis retailers and brands, as well as expansion into the gaming industry, including skilled gaming apps, casinos, sports betting platforms, and related businesses. In these markets, Springbig positions its SMS and loyalty technology as a way to address challenges around reliable message delivery, compliance with texting regulations, and the need for consistent, high-engagement customer communication.
Springbig’s press releases describe use cases where its tools support loyalty programs, targeted SMS and app messaging, and omnichannel communication strategies that tie together in-store and digital customer journeys. The company notes that its platform is designed to integrate with existing systems in these industries, providing a unified approach to loyalty, SMS, email, and other engagement channels.
AI-powered MarTech and product evolution
Springbig identifies itself as an AI-powered MarTech platform. In its financial and product announcements, the company highlights AI-driven enhancements that aim to deliver smarter automation, deeper analytics, and more personalized engagement tools. These capabilities are described as helping clients optimize campaigns, improve completion rates after message clicks, and better understand customer behavior.
The company has also announced specific feature launches, such as Face ID authentication for gated links that support compliant SMS offers in regulated retail, and interactive messaging formats that allow more engaging, personalized outreach. These developments are presented as part of a broader effort to align compliant marketing with modern consumer expectations and to reduce friction between notifications and offers.
Financial reporting and corporate disclosures
SpringBig Holdings, Inc. files reports with the U.S. Securities and Exchange Commission, including Form 8-K filings that furnish quarterly financial press releases. These filings describe Springbig as an emerging growth company and provide updates on revenue, profitability, Adjusted EBITDA, cash flows, and capital structure. The company has reported periods of positive Adjusted EBITDA and has discussed cost controls, lease changes, and debt amendments as part of its financial and operational strategy.
In its financial communications, Springbig emphasizes recurring subscription and platform fees as a core component of its revenue mix, and it discusses gross margins and operating expense trends. The company also provides reconciliations of non-GAAP metrics such as EBITDA and Adjusted EBITDA to GAAP results, explaining how management uses these measures to evaluate operating performance and make strategic decisions.
Warrants and trading context
The symbol SBIGW refers to warrants associated with SpringBig Holdings, Inc. While the detailed terms of these warrants are not described in the provided materials, warrants are generally securities that give holders the right, but not the obligation, to purchase common shares under specified conditions. Investors researching SBIGW often review Springbig’s business model, sector exposure, and SEC filings for context on the underlying company.
Use cases for investors and observers
For those analyzing SBIGW, key areas of interest typically include Springbig’s focus on regulated industries, its AI-powered marketing and loyalty platform, its emphasis on SMS and omnichannel communication, and its recurring revenue profile. Company press releases and SEC filings offer insight into product evolution, integration partnerships, and financial performance over time.