Company Description
Veeva Systems Inc. (NYSE: VEEV) is a cloud software company focused on the global life sciences industry. According to company disclosures, Veeva delivers an "industry cloud for life sciences" that combines software, data, and business consulting for customers ranging from the world’s largest pharmaceutical and biopharmaceutical companies to emerging biotechs. The company is organized as a Public Benefit Corporation, stating that it seeks to balance the interests of customers, employees, shareholders, and the industries it serves.
Business focus and customer base
Veeva positions itself as a global provider of cloud-based software solutions for life sciences. Company materials describe more than 1,500 customers across the sector, including major pharmaceutical manufacturers, large biopharmaceutical companies, and smaller, emerging biotechnology firms. Its offerings are designed to address operating and regulatory requirements in life sciences, an industry that Veeva characterizes as historically underserved by flexible, modern systems.
The company’s disclosures highlight that its products are used across commercial, research and development (R&D), quality, regulatory, safety, and medical functions. Veeva states that its software and data are intended to improve efficiency, support compliance, and replace older, highly customized enterprise systems with cloud applications tailored to life sciences workflows.
Core platforms and product areas
Based on the company’s own descriptions, Veeva’s business centers on several major product families and platforms:
- Veeva CRM and Veeva Vault CRM – Customer relationship management platforms for life sciences commercial teams. Veeva describes Vault CRM as part of the Vault CRM Suite, with applications and agentic AI designed to support commercial execution across personal and digital channels and to address country-specific business and compliance requirements.
- Veeva Vault Platform – A cloud content and data platform underpinning many of Veeva’s applications. Company materials indicate that the Vault Platform supports applications across clinical, regulatory, quality, safety, medical, and commercial areas.
- Veeva Vault applications for R&D and quality – Veeva refers to Veeva Development Cloud as a group of applications for R&D, including areas such as study startup, study training, and safety. It also highlights Veeva Quality Cloud and quality applications such as Veeva QMS, Veeva QualityDocs, Veeva LIMS, and Veeva Batch Release.
- Veeva AI and AI Agents – The company describes Veeva AI as industry-specific AI for life sciences, with “deep, specialized AI agents” embedded in Veeva applications. Named agents include Free Text Agent, Voice Agent, Pre-call Agent, Quick Check Agent, Content Agent, and Media Agent, working in areas such as Vault CRM and PromoMats.
- Veeva PromoMats – A commercial content application used for content review and management. Veeva highlights AI agents for PromoMats that support content checking and document review.
- Veeva Basics – A set of pre-configured and pre-validated applications built on the Vault Platform for emerging biotechs. Veeva states that Basics is intended to help smaller companies standardize operations across clinical, regulatory, and quality, and to provide a foundation that can scale as they grow.
Solutions for quality and manufacturing
Veeva’s disclosures describe a growing focus on manufacturing quality control (QC). The company has announced Veeva Environmental Monitoring, a cloud-native application unified with Veeva LIMS and positioned as part of Veeva Quality Cloud. According to Veeva, this solution is intended to help laboratories and manufacturing facilities schedule, collect, and analyze environmental samples to support compliance with good manufacturing practice (GMP) and internal sterility standards.
Veeva states that Environmental Monitoring is designed to integrate with other quality applications so users can initiate quality events in Veeva QMS, access procedures in Veeva QualityDocs, and publish environmental monitoring data to Veeva Batch Release. The company frames this unified QC approach as a way to reduce data silos and paper-based processes that can slow batch release.
AI capabilities and agentic AI
In its public communications, Veeva emphasizes the role of Veeva AI and agentic AI across its product suite. The company describes Veeva AI as “industry-specific AI for life sciences” that is embedded in the Vault Platform and in individual applications. Veeva AI Agents are presented as working directly with customers’ data, documents, and workflows within established access controls, permissions, and audit trails.
Examples provided by Veeva include:
- Free Text Agent – Detects and flags potential issues in call notes for accuracy and compliance, and supports richer customer insights.
- Voice Agent – Enables voice input for Vault CRM to make it faster to capture information and follow-up actions.
- Pre-call Agent – Surfaces insights and suggested actions based on relevant data, content, activity, and trends to help field representatives prepare for interactions.
- Quick Check Agent – Scans content in PromoMats using editorial, brand, market, channel, and compliance guidelines to identify issues before medical, legal, and regulatory review.
- Content Agent – Provides context-aware insights into document text, answers questions, summarizes content, analyzes visuals, and uses Quick Check Agent outputs to assist with document review.
Veeva also indicates that customers can configure and extend Veeva-delivered AI Agents and build custom agents using Veeva AI, and that Veeva Business Consulting supports process design and change management as organizations adopt these tools.
Offerings for emerging biotechs
Company announcements describe Veeva Basics as a way for emerging biotechs to adopt “best-of-breed industry applications” that are pre-configured and pre-validated for faster deployment. Veeva states that Basics is built on the Vault Platform, allowing customers to move to full Vault solutions without data migration.
Within Veeva Basics, the company has highlighted:
- Veeva LIMS Basics – Positioned for virtual companies to support contract manufacturing organization (CMO) oversight, including batch release and certificate of analysis (CoA) capabilities, with stability functionality described as planned.
- Veeva PromoMats Basics – Described as supporting full content lifecycle management, including approval, storage, distribution of promotional content, and claims management.
According to Veeva, these Basics applications are intended to help biotechs establish compliant processes across key business areas and scale their technology infrastructure as operations grow.
Commercial and R&D clouds
Veeva groups its offerings into major product areas in its financial reporting, including Veeva Commercial Solutions and Veeva R&D Solutions. Subscription and services revenues are reported for each of these product areas. The company also refers to Veeva Development Cloud as its largest go-forward opportunity in life sciences R&D, with applications such as Veeva Study Startup, Veeva Study Training, and Veeva Safety selected as enterprise standards by large biopharmaceutical companies.
In safety, Veeva notes that top biopharma customers have gone live on its applications and that the industry is looking to Veeva to help modernize pharmacovigilance. The company’s communications describe Development Cloud as part of a broader effort to transform R&D operations.
Partnerships with large life sciences companies
Veeva’s news releases highlight long-term and expanded partnerships with major life sciences organizations. Examples include:
- A long-term enterprise agreement with BioMarin Pharmaceutical Inc., described as building on a long-standing relationship and involving Veeva’s software, data, services, and consulting products.
- Commitments from Novo Nordisk’s International Operations and Roche Pharmaceuticals to adopt Veeva Vault CRM for global commercial teams, with a focus on AI-enabled CRM and next-generation customer engagement.
These partnerships are presented by Veeva as examples of how large biopharmaceutical companies use its platforms and AI capabilities to support commercial execution and interactions with healthcare professionals and patients.
Corporate structure and capital markets
Veeva Systems Inc. is incorporated in Delaware as a public benefit corporation. The company’s shares of Class A common stock trade on the New York Stock Exchange under the ticker symbol VEEV. In an 8-K filing dated January 5, 2026, Veeva reported that its Board of Directors authorized a share repurchase program for up to a specified dollar amount of its Class A common stock, with purchases permitted through various methods in accordance with applicable securities laws.
Veeva’s SEC filings and earnings releases describe a business model centered on subscription services revenues and professional services and other revenues, reported for Veeva Commercial Solutions and Veeva R&D Solutions. The company regularly furnishes earnings releases on Form 8-K and provides non-GAAP financial measures alongside GAAP results.
Public Benefit Corporation orientation
Across its news releases and investor communications, Veeva repeatedly emphasizes its status as a Public Benefit Corporation. The company states that it is committed to innovation, product excellence, and customer success, and that it seeks to balance the interests of all stakeholders: customers, employees, shareholders, and the industries it serves. This orientation is presented as part of Veeva’s identity and long-term approach to operating in the life sciences ecosystem.