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Crawford & Company filings document a public claims management and outsourcing business with dual NYSE-listed common stock classes, CRD-A and CRD-B. Recent Form 8-K reports cover operating results, financial presentations, leadership appointments, operating-structure changes and material financing arrangements, including amendments to the company's credit facility.
The company's proxy materials disclose board matters, executive compensation, equity awards, voting items and governance information. Crawford's filing record also identifies operating divisions, service-segment information, Georgia incorporation, capital-structure details and formal disclosures tied to its insurance-claims outsourcing business.
Crawford & Company entered into a Third Amendment to its existing credit agreement, increasing its revolving credit facility to $500.0 million and updating the group of borrowers. The facility includes a letter of credit sub-commitment of $125.0 million, with sublimits of $250.0 million for the U.K. borrower, $125.0 million for the Canadian borrower, and $75.0 million for the Australian borrower.
The amended credit facility now matures on December 2, 2030 and is guaranteed by material domestic subsidiaries and certain foreign subsidiaries, with a first-priority lien on substantially all of their personal property and on 100% of the capital stock of the foreign borrowers. Key financial covenants require a maximum consolidated leverage ratio of 4.50 to 1.00 and a minimum consolidated interest coverage ratio of 2.50 to 1.00, with failure to comply allowing lenders to accelerate repayment.
Crawford & Company announced that President and Chief Executive Officer Rohit Verma will resign from his roles, including his board seat, effective December 31, 2025. The company states his decision is not due to any disagreement with the company and that there is no new separation, severance, or consulting arrangement beyond what was previously disclosed in its most recent proxy statement.
Effective January 1, 2026, long-time executive William Bruce Swain, Jr., currently Executive Vice President – Chief Financial Officer, will become Interim President and Chief Executive Officer and will join the board. On the same date, Holly B. Boudreau, now Senior Vice President – Tax, Treasury and Finance Transformation, will become Executive Vice President – Chief Financial Officer. Each has entered into an executive employment agreement reflecting the new roles, and the company has issued a press release detailing these leadership changes.
Crawford & Company reported mixed Q3 results. Total revenues were $332.8 million, down from $342.7 million a year ago, but profitability improved. Net income attributable to shareholders rose to $12.4 million from $9.5 million, and diluted EPS for both Class A and Class B shares increased to $0.25 from $0.19. Cost control supported margins, with costs of services before reimbursements at $228.4 million versus $236.0 million last year and lower corporate interest expense.
Segment trends were varied. Broadspire revenues before reimbursements grew to $103.4 million from $99.0 million, while Platform Solutions declined to $28.9 million from $45.3 million. International Operations increased to $112.9 million from $105.7 million. For the nine-month period, total revenues reached $990.7 million and net income attributable to shareholders was $26.9 million, both higher year over year. Operating cash flow strengthened sharply to $51.7 million from $11.1 million, and cash rose to $68.8 million. Deferred revenues were $59.9 million, and the company paid quarterly dividends and repurchased shares under its authorization.
Crawford & Company announced it has released its third-quarter 2025 financial results via a press release and furnished materials related to its quarterly update. The company posted the press release as Exhibit 99.1.
The company also made a slide presentation available on its investor website to accompany its quarterly earnings conference call scheduled for November 4, 2025 at 8:30 a.m. Eastern Time; the presentation is furnished as Exhibit 99.2.
Crawford & Company announced that its Board authorized an increase of its share repurchase program by an additional two million shares and extended the program’s termination date to December 31, 2027. The program was originally approved on November 4, 2021 and augmented on February 10, 2022 for up to an aggregate of seven million shares.
The company also approved a quarterly cash dividend of $0.075 per share for both Class A and Class B common stock, payable on December 5, 2025 to shareholders of record as of November 19, 2025. As of October 30, 2025, 634,920 shares remained unexercised under the existing repurchase authorization.