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Sprinklr Leadership Shake-up: What CCO's Departure Means for Customer Strategy

Filing Impact
(Neutral)
Filing Sentiment
(Neutral)
Form Type
8-K

Rhea-AI Filing Summary

Sprinklr announced that Chief Customer Officer Scott Harvey will depart the company on July 7, 2025. During the transition period, Harvey will maintain his current base salary and benefits eligibility. Upon departure, he will receive severance benefits aligned with the company's Executive Severance and Change in Control Plan and remain subject to confidentiality obligations and restrictive covenants.

The company also took the opportunity to reaffirm its financial guidance for Q2 and full year fiscal 2026 as previously announced in their June 4, 2025 press release.

  • Transition period: June 24 - July 7, 2025
  • Separation Agreement details to be filed with Q2 report (ending July 31, 2025)
  • No changes to financial outlook previously provided

This executive departure represents a significant leadership change, though the reaffirmation of guidance suggests the transition is not expected to materially impact financial performance.

Positive

  • Company reaffirms Q2 and full year fiscal 2026 financial guidance, indicating stability in business outlook despite executive change

Negative

  • Chief Customer Officer Scott Harvey's departure announced, effective July 7, 2025, representing loss of key executive leadership
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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

 

 

FORM 8-K

 

 

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): June 24, 2025

 

 

Sprinklr, Inc.

(Exact Name of Registrant as Specified in Its Charter)

 

 

 

Delaware   001-40528   45-4771485
(State or Other Jurisdiction
of Incorporation)
 

(Commission

File Number)

  (IRS Employer
Identification No.)

 

441 9th Avenue

12th Floor
New York, New York

  10001
(Address of Principal Executive Offices)   (Zip Code)

Registrant’s Telephone Number, Including Area Code: (917) 933-7800

Not Applicable

(Former Name or Former Address, if Changed Since Last Report)

 

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

 

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

 

Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

 

Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

 

Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

 

Title of each class

 

Trading
Symbol(s)

 

Name of each exchange
on which registered

Class A Common Stock, par value $0.00003 per share   CXM   The New York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).

Emerging growth company 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

 

 
 


Item 5.02

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.

On June 24, 2025, Sprinklr, Inc. (the “Company”) announced that Scott Harvey, the Company’s Chief Customer Officer, will leave the Company on July 7, 2025. In connection with Mr. Harvey’s transition, the Company expects to enter into a transition, separation and release of claims agreement (the “Separation Agreement”) with Mr. Harvey, pursuant to which Mr. Harvey will remain with the Company through July 7, 2025 (such period, the “Transition Period”). Pursuant to the Separation Agreement, during the Transition Period, Mr. Harvey will continue to be paid at his current base salary rate and will remain eligible to participate in the Company’s benefit plans pursuant to the terms of those plans. At the end of the Transition Period, Mr. Harvey will receive severance benefits consistent with the Company’s Executive Severance and Change in Control Plan, as amended from time to time. Mr. Harvey also will continue to be subject to customary continuing obligations post-employment, such as his obligations of confidentiality and to abide by applicable restrictive covenants.

The foregoing description of the Separation Agreement does not purport to be complete and is subject to, and qualified in its entirety by, the complete text of the Separation Agreement, a copy of which the Company expects to file with its Quarterly Report on Form 10-Q for the quarter ending July 31, 2025, and upon filing will be incorporated herein by reference.

 

Item 7.01

Regulation FD Disclosure.

As of June 24, 2025, the Company reiterates its financial guidance for the second quarter and full year fiscal 2026, as set forth in the Company’s press release issued June 4, 2025, which was previously furnished as Exhibit 99.1 to the Company’s Current Report on Form 8-K filed with the Securities and Exchange Commission (the “SEC”) on June 4, 2025.

This information set forth under Item 7.01 of this Current Report is furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or subject to the liabilities of that section. The information shall not be deemed incorporated by reference into any other filing with the SEC made by the Company regardless of any general incorporation language in such filing, except as shall be expressly set forth by specific reference in such filing.

Forward-Looking Statements

This Current Report on Form 8-K contains express and implied “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding the Company’s financial outlook for the second quarter and full year fiscal 2026. In some cases, you can identify forward-looking statements by terms such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “project,” “will,” “would,” “should,” “could,” “can,” “predict,” “potential,” “target,” “explore,” “continue,” or the negative of these terms, and similar expressions intended to identify forward-looking statements. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond the Company’s control, that could cause actual results, performance, or achievement to differ materially and adversely from those anticipated or implied in the statements. Additional risks and uncertainties that could cause actual outcomes and results to differ materially from those contemplated by the forward-looking statements are or will be discussed in the Company’s Quarterly Report on Form 10-Q for the quarter ended April 30, 2025, filed with the SEC on June 5, 2025, under the caption “Risk Factors,” and in other filings that the Company makes from time to time with the SEC. Forward-looking statements speak only as of the date the statements are made and are based on information available to the Company at the time those statements are made and/or management’s good faith belief as of that time with respect to future events. The Company assumes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made, except as required by law.

 


SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

Sprinklr, Inc.
By:  

/s/ Manish Sarin

  Manish Sarin
  Chief Financial Officer

Dated: June 24, 2025

FAQ

Why is CXM's Chief Customer Officer Scott Harvey leaving the company?

According to the 8-K filing dated June 24, 2025, Scott Harvey will leave Sprinklr (CXM) on July 7, 2025. The filing does not specify the reason for his departure, but indicates that he will receive severance benefits consistent with the Company's Executive Severance and Change in Control Plan.

What severance benefits will Scott Harvey receive from CXM?

Per the 8-K, Scott Harvey will receive severance benefits consistent with Sprinklr's Executive Severance and Change in Control Plan. During the transition period until July 7, 2025, he will continue to receive his current base salary and remain eligible for company benefit plans. The complete details of the Separation Agreement will be filed with the company's Quarterly Report for the quarter ending July 31, 2025.

Has CXM changed its financial guidance for Q2 and FY2026?

No, Sprinklr (CXM) explicitly reiterates its financial guidance for both the second quarter and full year fiscal 2026 as previously announced in their June 4, 2025 press release. The guidance remains unchanged from what was furnished in Exhibit 99.1 to the Company's Current Report filed with the SEC on June 4, 2025.

What are the terms of Scott Harvey's transition period at CXM?

During the transition period from June 24 to July 7, 2025, Scott Harvey will continue to receive his current base salary and remain eligible to participate in Sprinklr's benefit plans. He will be subject to customary continuing obligations post-employment, including confidentiality obligations and applicable restrictive covenants.
Sprinklr Inc

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