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Klaviyo (NYSE: KVYO) posts Q1 profit and boosts 2026 guidance

Filing Impact
(High)
Filing Sentiment
(Neutral)
Form Type
8-K

Rhea-AI Filing Summary

Klaviyo reported strong Q1 2026 results and raised its full-year outlook while announcing a planned CFO transition. Revenue reached $358.0 million, up 28% year over year, with GAAP net income of $9.0 million or $0.03 per diluted share.

Non-GAAP operating income was $58.6 million with a 16.4% non-GAAP operating margin, and free cash flow was $18.6 million. The company delivered 110% dollar-based net revenue retention and grew customers to over 196,000. Klaviyo raised FY26 revenue guidance to $1.514–$1.522 billion and authorized a $500 million share repurchase program, including an initial $100 million accelerated repurchase.

Chief Financial Officer Amanda Whalen plans to step down, remaining CFO through August 21, 2026 and then serving as an advisor through November 16, 2026. The company states her departure is not due to any disagreement or financial concerns and has begun a formal CFO search.

Positive

  • None.

Negative

  • None.

Insights

Klaviyo posted profitable 28% revenue growth, raised 2026 guidance, and paired it with a managed CFO transition.

Klaviyo delivered Q1 2026 revenue of $358.0M, up 28% year over year, with GAAP net income of $9.0M after a prior-year loss. Non-GAAP operating income reached $58.6M, a 16.4% margin, showing improved operating efficiency at scale.

Management raised FY26 revenue guidance to $1.514–$1.522B (implying about 23% growth) and guided non-GAAP operating income of $222–$228M with 14.5–15.0% non-GAAP operating margin. Q1 dollar-based net revenue retention was 110%, and revenue per employee rose over 25%, indicating healthier unit economics.

The company authorized a $500M share repurchase program and has already completed a $100M accelerated share repurchase, returning capital while still holding $984.6M of cash and cash equivalents as of March 31, 2026. CFO Amanda Whalen will stay through August 21, 2026 and then advise through November 16, 2026, with the company affirming her exit is unrelated to financial or control issues. Subsequent filings may provide further detail once a new CFO is appointed.

Item 2.02 Results of Operations and Financial Condition Financial
Disclosure of earnings results, typically an earnings press release or preliminary financials.
Item 5.02 Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers Governance
Key personnel changes including departures, elections, or appointments of directors and executive officers.
Item 7.01 Regulation FD Disclosure Disclosure
Material non-public information disclosed under Regulation Fair Disclosure, often investor presentations or guidance.
Item 9.01 Financial Statements and Exhibits Exhibits
Financial statements, pro forma financial information, and exhibit attachments filed with this report.
Q1 2026 Revenue $358.0M Three months ended March 31, 2026; 28% year-over-year growth
Q1 2026 GAAP Net Income $9.0M Net income for three months ended March 31, 2026
Non-GAAP Operating Income $58.6M Q1 2026 non-GAAP operating income; 16.4% non-GAAP operating margin
FY26 Revenue Guidance $1.514–$1.522B Full-year 2026 revenue outlook; ~23% year-over-year growth
Dollar-Based NRR 110% Dollar-Based Net Revenue Retention for Q1 2026
Cash and Cash Equivalents $984.6M Balance as of March 31, 2026 on condensed balance sheet
Authorized Share Repurchase $500M Share repurchase program, including initial $100M ASR completed in April
Free Cash Flow $18.6M Q1 2026 free cash flow; 5.2% free cash flow margin
Dollar-Based Net Revenue Retention Rate financial
"Delivered NRR of 110%, up two percentage points year-over-year"
A percentage that shows how revenue from the same group of existing customers changed over time after counting upsells, price increases, cancellations and reductions. Think of it like checking whether the customers you already have are buying more, less, or the same amount compared with a year ago. Investors use it to judge the health and predictability of a business: a high rate means growth built on existing clients, while a low rate signals churn or shrinking customer value.
free cash flow financial
"Free cash flow is defined as cash and cash equivalents provided by or used in operating activities"
Free cash flow is the amount of money a company has left over after paying all its expenses and investing in its business, like buying equipment or updating facilities. It shows how much cash is available to reward shareholders, pay down debt, or save for future growth. This helps investors understand if a company is financially healthy and able to grow.
non-GAAP operating margin financial
"Non-GAAP operating margin | 16%"
Non-GAAP operating margin is a way companies show how much profit they make from their main business activities, excluding certain expenses or income they consider unusual or non-recurring. It helps investors see how well the company is performing in its normal operations, without the effects of one-time costs or gains that might distort the picture.
accelerated share repurchase financial
"Authorized $500 million share repurchase program with completion of initial $100 million accelerated share repurchase in April"
An accelerated share repurchase is a deal where a company hires a bank to buy back a large block of its own stock immediately on the open market, with the bank later settling the exact number of shares over time. For investors it matters because the immediate reduction in shares outstanding can raise per‑share earnings and often supports the stock price, but it also uses company cash or borrowing and can change liquidity and future growth funding.
stock-based compensation financial
"Stock-based compensation expense has been, and will continue to be for the foreseeable future, a significant recurring expense"
Stock-based compensation is when a company pays employees, directors or consultants with shares or the right to buy shares instead of or in addition to cash. It matters to investors because issuing stock or options spreads ownership thinner (like cutting a pie into more slices), which can reduce each existing share’s claim on profits and can also change reported earnings; investors watch it to assess true cost of running the business and how management is incentivized.
Revenue $358.0M +28% YoY
GAAP Net Income $9.0M vs. prior-year net loss of $14.1M
Non-GAAP Operating Income $58.6M non-GAAP operating margin 16.4% vs. 11.6% last year
Non-GAAP Diluted EPS $0.22 vs. $0.14 in Q1 2025
Dollar-Based NRR 110% +2 percentage points YoY
Guidance

For Q2 FY26, revenue $359–$363M and non-GAAP operating income $47.5–$50.5M. For FY26, revenue $1.514–$1.522B with non-GAAP operating income of $222–$228M and non-GAAP operating margin of 14.5–15.0%.

FALSE000183583000018358302026-05-012026-05-01

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
___________________________________
FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
___________________________________

Date of Report (Date of earliest event reported): May 1, 2026
Klaviyo, Inc.
(Exact name of registrant as specified in its charter)
___________________________________

Delaware
(State or other jurisdiction of
incorporation or organization)
001-41806
(Commission File Number)
46-0989964
(IRS Employer Identification Number)
125 Summer Street, 6th Floor, Boston, MA
   02110
(Address of Principal Executive Offices)
(Zip Code)
(617) 213-1788
(Registrant’s telephone number, including area code)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading Symbol
Name of each exchange on which registered
Series A common stock, par value $0.001 per share
KVYO
New York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company    

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐



Item 2.02 - Results of Operations and Financial Condition
On May 5, 2026, Klaviyo, Inc. (the "Company") issued a press release announcing financial results for the first quarter ended March 31, 2026. A copy of the release is furnished with this report as Exhibit 99.1.

Item 5.02 - Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.
On May 1, 2026, Amanda Whalen informed the Company of her intention to step down from her role as Chief Financial Officer of the Company. Ms. Whalen will continue to serve as Chief Financial Officer through August 21, 2026, after which she will move into an advisory role to support a smooth transition. The Company has initiated a formal search for a new Chief Financial Officer.
On May 4, 2026, the Company and Ms. Whalen entered into a consulting agreement (the “Agreement”) setting forth the terms of Ms. Whalen’s post-employment advisory role. Under the Agreement, following the effective date of her departure, Ms. Whalen will serve as an independent contractor until November 16, 2026, and Ms. Whalen’s outstanding equity awards will continue to vest in accordance with their terms during such term. The foregoing description of the Agreement does not purport to be complete and is qualified in its entirety by reference to the Agreement, which is attached hereto as Exhibit 10.1 and is incorporated herein by reference.
Ms. Whalen’s departure is not the result of any disagreement with the Company or related to the Company’s financial performance, accounting practices, internal controls, or operations.

Item 7.01 - Regulation FD Disclosure.
The information contained in Items 2.02 and 7.01 and the accompanying Exhibit 99.1 hereto is intended to be furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as expressly set forth by specific reference in such filing.

Item 9.01 - Financial Statements and Exhibits
(d) The following exhibits are being filed herewith:

Exhibit No.
Description
10.1
Consulting Agreement between Klaviyo, Inc. and Amanda Whalen, dated May 4, 2026
99.1
Press Release issued by Klaviyo, Inc. dated May 5, 2026
104
Cover Page Interactive Data File (embedded within the Inline XBRL document)



SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized on this 5th day of May, 2026.



KLAVIYO, INC.
By:
/s/ Amanda Whalen
Name:
Amanda Whalen
Title:
Chief Financial Officer


Klaviyo Delivers Strong Q1 2026 Results: 28% Revenue Growth, Record Operating Margin, and Raises Full Year Outlook

First quarter revenue of $358.0 million, representing 28% year-over-year growth
Raises FY26 revenue guidance to $1.514 billion to $1.522 billion, for year-over-year growth of 23%

BOSTON, May 5, 2026 — Klaviyo (NYSE: KVYO), the autonomous B2C CRM, today announced results for its first quarter ended March 31, 2026.

“Q1 reflected strong momentum across our business as Klaviyo’s autonomous strategy continues to take hold, with 28% revenue growth and our strongest operating margin as a public company,” said Andrew Bialecki, co-founder and co-CEO of Klaviyo. “More brands than ever are utilizing more of Klaviyo’s platform to drive better results. Delivering meaningful customer experiences at scale requires AI grounded in real data. Agents are only as good as the systems beneath them, and we’ve spent 14 years building exactly that foundation.”

Recent Business Highlights (all figures as of March 31, 2026):

Launched Composer in private preview and enhanced Customer Agent with Custom Skills and more channels.
Increased revenue per full-time employee to more than $600,000, up over 25% year-over-year.
Authorized $500 million share repurchase program with completion of initial $100 million accelerated share repurchase in April.
Expanded platform with new and expanded integrations across ChatGPT, Claude, Canva, Google and more.
Closed new and expanded existing customer accounts including ALICE + OLIVIA, AllSaints, Cuyana, Legends Global, and Weber Grills.
Increased total customers to over 196,000; with the cohort of customers generating over $50,000 of ARR up 38% year-over-year to 4,175.
Drove continued international expansion with 39% revenue growth outside the Americas, and EMEA excluding the UK up 51%.
Delivered NRR of 110%, up two percentage points year-over-year, driven by existing customers expanding usage across products and channels.

“Our Q1 results reflect strength across the fundamentals of the business, including revenue growth, margin expansion, enterprise wins, and international growth,” said Amanda Whalen, CFO of Klaviyo. “AI is changing the way we work and we are seeing that in our results, as we grew revenue by employee by more than 25% year-over-year. As customers consolidate more of their customer engagement on Klaviyo and AI adoption deepens, we’re seeing durable results that give us confidence in raising our top and bottom line outlook for the full year.”

First Quarter 2026 Financial Highlights:

$ in millions (except per share amounts)



Q1 FY26
Revenue
$358.0
YoY Growth
28%
Gross Profit$268.9
Gross Margin
75%
Non-GAAP Gross Profit
$271.1
Non-GAAP Gross Margin
76%
Operating Income
$1.7
Operating Margin
0.5%
Non-GAAP Operating Income
$58.6
Non-GAAP Operating Margin
16%
Net income per share, basic
$0.03
Net income per share, diluted
$0.03
Non-GAAP net income per share, basic
$0.22
Non-GAAP net income per share, diluted
$0.22
Cash from Operating Activities
$34.3
Free Cash Flow
$18.6

Executive Leadership Update

Amanda Whalen has made the personal decision to step down from her role as Chief Financial Officer after helping guide Klaviyo through its IPO and a period of significant growth. Whalen will continue to serve as CFO through August 21, 2026, after which she will move into an advisory role through November to support a smooth transition. Klaviyo has initiated a formal search to identify its next Chief Financial Officer.
“Amanda has been an exceptional partner and has played a critical role in shaping our financial strategy over the past few years,” said Andrew Bialecki, Klaviyo’s co-CEO and co-Founder. “She has been instrumental in scaling our business into a global, AI-native public company and strengthening our financial foundation for the next chapter of growth. While we will miss her, we are incredibly grateful for her many contributions to Klaviyo and wish her all the best.”
“Klaviyo is the strongest it has ever been,” said Amanda Whalen, Klaviyo’s CFO. “We have an exceptional leadership team in place, a Finance organization I deeply trust and believe in, and strong momentum across our business globally. I am confident that this is the right moment for this transition, knowing the work is in great hands. I’ll be fully focused on supporting the team in the months ahead and will continue to be a champion of Andrew, Chano, our Board, and the Klaviyo team long into the future.”

Financial Outlook



$ in millions
FY26-Q2 Guidance
FY26 Guidance
LowHighLowHigh
Revenue$359$363$1,514$1,522
Year-over-year Growth Rate23%24%23%
Non-GAAP Operating Income$47.5$50.5$222$228
Non-GAAP Operating Margin13.0%14.0%14.5%15.0%
Fully Diluted Shares Outstanding (Millions)302302

Klaviyo has not provided a reconciliation of non-GAAP operating income guidance measures to the most directly comparable GAAP measures because certain items excluded from GAAP cannot be reasonably calculated or predicted at this time. Accordingly, a reconciliation is not available without unreasonable effort. Stock-based compensation-related charges, including employer payroll tax-related items on employee stock transactions, are impacted by the timing of employee stock transactions, the future fair market value of our common stock, and our future hiring and retention needs, all of which are difficult to predict and subject to constant change.

Dilutive Securities

Klaviyo has various dilutive securities. The table below details these securities (shares in millions; rounding differences may occur):
Price as of March 31, 2026
Weighted Average Exercise PriceShares
Share price$19.46 
Common stock outstanding as of 3/31/2026
302.5 
Warrants outstanding2.1 
RSUs and PSUs outstanding
21.5 
Options outstanding$3.02 1.4 
ESPP shares outstanding0.8 
Total estimated fully diluted shares328.3 
    
We have excluded the impact of the Shopify investment option of 15,743,174 shares at $88.93 per share as it was out of the money as of March 31, 2026. The investment option expires on July 28, 2030.

Conference Call Information

In conjunction with this announcement, Klaviyo will host a conference call for investors at 4:30 p.m. ET (1:30 p.m. PT) today to discuss the results for its first quarter ended March 31, 2026 and its outlook for its second quarter ending June 30, 2026 and fiscal year ending December 31, 2026. The live webcast and a replay of the webcast will be available at the Investor Relations section of Klaviyo’s website: https://investors.klaviyo.com (live and replay).

Select Defined Terms




Customers. We define a customer as a distinct paid subscription to our platform. A single organization could have multiple discrete contracting divisions or subsidiaries or brands each with paid subscriptions to our platform, which would, in general, constitute multiple distinct customers. In some cases at the customer’s request, we allow subscriptions under the same parent organization to be consolidated into a single paid subscription in which case such consolidated paid subscriptions would constitute a single customer. We measure our total number of customers as a point-in-time calculation measured as of the end of a particular period. Customers do not include persons or entities that use our platform on a free trial basis.
Customers Generating Over $50,000 of ARR. We calculate our number of customers generating over $50,000 of ARR (as defined below) as those customers that have an average ARR of greater than $50,000 over the prior twelve months (or the entire duration of the customer’s paying relationship, if it is less than twelve months) as of the date of determination. We believe the number of customers generating over $50,000 of ARR is a key performance metric to help investors and others understand and evaluate our results of operations in the same manner as our management team, as it is an indicator of our ability to grow the number of customers that are exceeding this ARR threshold, both from our existing customers expanding their usage of our platform and from our sales to larger customers. We believe this is an important indicator of our ability to continue to successfully move up market.
Dollar-Based Net Revenue Retention Rate. We calculate our Dollar-Based Net Revenue Retention Rate (“NRR”) by first identifying the cohort of customers as of twelve months prior to the date of determination. We then calculate the Annualized Recurring Revenue (“ARR”) from this customer cohort as of twelve months prior to the date of determination (the “Prior Period ARR”) and the ARR from this customer cohort as of the date of determination (the “Current Period ARR”). ARR, for any date of determination, is the annualized value of existing paid subscriptions, which we calculate by taking the amount of revenue that we expect to receive in the next monthly period for our existing paid subscriptions, assuming no changes to such subscriptions in the next month, as of that date of determination, and multiplying that amount by twelve. Current Period ARR includes any expansion, price increases, and customer subscriptions that are deactivated and subsequently reactivated during the applicable twelve-month period and reflects contraction or attrition over the last twelve months from this customer cohort, but excludes any ARR from new customers in the current period. We then divide the total Current Period ARR by the total Prior Period ARR to arrive at the point-in-time NRR. We then calculate the weighted average point-in-time NRR as of the last day of each month in the current trailing twelve-month period to arrive at the NRR, with the weightings determined by the total ARR at the end of each period. We believe NRR is a key performance metric to help investors and others understand and evaluate our results of operations in the same manner as our management team, as it represents the expansion in usage of our platform by our existing customers, which is an important measure of the health of our business and future growth prospects. We measure Dollar-Based Net Revenue Retention Rate to measure this growth.

About Klaviyo

Klaviyo (CLAY-vee-oh) is an autonomous B2C CRM that powers more valuable customer experiences. We unify a flexible, scalable data platform, intelligence that gets smarter with every interaction, and action across Marketing and Service to help businesses turn real-time customer data into personalization at scale. High-growth enterprises like Mattel, TaylorMade, Glossier, Liquid Death, Daily Harvest and more than 196,000 other paying customers



leverage Klaviyo’s actionable infrastructure and our more than 350 integrations to deliver measurable outcomes through faster, higher-quality experiences.

Source: Klaviyo, Inc.

Contact

Investor Relations
Ryan Flaim
ir@klaviyo.com

Press
Danielle Zanatta
press@klaviyo.com

Forward Looking Statements

This press release includes certain “forward-looking statements” within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, as amended. Other than statements of historical facts, all statements contained in this press release, including, but not limited to, statements about Klaviyo’s outlook for the second quarter of fiscal year 2026 ending June 30, 2026 and the full fiscal year ending December 31, 2026, and Klaviyo’s expectations regarding possible or assumed business strategies, potential growth and innovation opportunities, new products, potential market opportunities, use of artificial intelligence and machine learning, and other similar matters, are forward-looking statements. Words such as “aim,” “anticipate,” “believe,” “contemplate,” “continue,” “could,” “estimate,” “expect,” “future,” “going to,” “guidance,” “intend,” “keep,” “may,” “opportunity,” “outlook,” “plan,” “potential,” “predict,” “project,” “shall,” “should,” “strategy,” “target,” “will,” “would,” or words of similar meaning or similar references to future periods may identify these forward-looking statements, although not all forward-looking statements contain these identifying words.
Forward-looking statements reflect management’s beliefs, expectations and assumptions about future events as of the date hereof, which are inherently subject to uncertainties, risks and changes in circumstances that are difficult to predict and many of which are outside of our control. These risks include, among others, the following: our ability to achieve future growth and sustain our growth rate; our ability to successfully execute our business and growth strategy, such as the success of our investment in our key growth initiatives and our ability to recognize effective areas for growth; our ability to successfully integrate with third-party platforms; our relationships with third parties, such as our marketing agency and technology partners; unfavorable conditions in our industry; our ability to attract new customers, including mid-market and enterprise customers, retain revenue from existing customers and increase sales from both new and existing customers; our ability to leverage artificial intelligence and machine learning in our products; our ability to sustain strong international growth; the success of our marketing and sales strategies; costs and expenses associated with being a public company; the impact of macroeconomic factors, including tariffs; as well as other risks and uncertainties set forth under the caption “Risk Factors” and elsewhere in our Quarterly Report on Form 10-Q for the quarter ended March 31, 2026, as filed with the Securities and Exchange Commission (the “SEC”), and the other filings and reports we make with the SEC from time to time, which may be obtained on our Investor Relations website at https://investors.klaviyo.com and on the SEC website at www.sec.gov. Moreover, we



operate in a very competitive and rapidly changing environment, and new risks may emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor(s) may cause actual results or outcomes to differ materially from those contained in any forward-looking statements we may make. In light of the risks, uncertainties, assumptions, and other factors, the future events and trends discussed in this press release may not occur and actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements. Therefore, you should not rely on any of the forward-looking statements. Any forward-looking statement made by us in this press release is based only on information currently available to us and speaks only as of the date on which it is made. Other than as required by law, we assume no obligation to update any forward-looking statements contained in this press release in the event of new information, future developments or otherwise.

Statement Regarding Use of Non-GAAP Financial Measures

In addition to financial measures prepared in accordance with generally accepted accounting principles in the United States (GAAP), this press release and the accompanying tables contain non-GAAP financial measures, including non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating income, non-GAAP operating expenses, non-GAAP operating margin, non-GAAP net income, non-GAAP net income per share, basic, non-GAAP net income per share, diluted, free cash flow, and free cash flow margin. The non-GAAP financial information is presented for supplemental informational purposes only and is not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP. Please see the accompanying tables for reconciliations of these non-GAAP financial measures to their nearest GAAP equivalents.
Our non-GAAP gross profit, non-GAAP operating income, non-GAAP operating expenses, and non-GAAP net income exclude certain significant expenses and income that are required by GAAP to be recorded in our consolidated financial statements. These may include, among others, (i) material amortization of prepaid marketing expenses, (ii) stock-based compensation and related employer payroll taxes, and (iii) significant, one-time restructuring expenses. Our non-GAAP gross margin is calculated as non-GAAP gross profit divided by total revenue. Our non-GAAP operating margin is calculated as non-GAAP operating income divided by total revenue. Our non-GAAP net income per share, basic, is calculated as non-GAAP net income divided by weighted average shares outstanding - basic for purposes of calculating non-GAAP net income per share. Our non-GAAP net income per share, diluted, is calculated as non-GAAP net income divided by weighted average shares outstanding - diluted for purposes of calculating non-GAAP net income per share. Free cash flow is defined as cash and cash equivalents provided by or used in operating activities less purchases of property and equipment, capitalization of software development costs, and purchases of other non-current assets. Free cash flow margin is a non-GAAP financial measure that is calculated as free cash flow divided by total revenue.
Stock-based compensation expense includes the net effects of capitalization and amortization of stock-based compensation expense related to capitalized software. Stock-based compensation expense has been, and will continue to be for the foreseeable future, a significant recurring expense in our business and an important part of the compensation provided to our employees. Because of varying available valuation methodologies, subjective assumptions, and the variety of equity instruments that can impact a company’s non-cash expenses, we believe that providing non-GAAP financial measures that exclude stock-based compensation expense allows for meaningful comparisons between our operating results from period to period. When evaluating the performance of its business



and making operating plans, Klaviyo does not consider these items (for example, when considering the impact of equity award grants, the company places a greater emphasis on the amount of overall stockholder dilution than the accounting charges associated with such grants). The amount of employer payroll tax-related items on employee stock transactions is dependent on restricted stock unit settlements, option exercises, related stock price, and other factors that are beyond Klaviyo’s control and that do not correlate to the operation of the business. The expense related to amortization of prepaid marketing expense of warrants issued to Shopify is dependent upon estimates and assumptions; therefore, Klaviyo believes non-GAAP measures that adjust for the amortization of prepaid marketing expense provide investors a consistent basis for comparison across accounting periods. Klaviyo believes that the economic impact of the partnership is best measured in the form of stockholder dilution and as such we have provided a reconciliation that shows the full dilutive impact of all outstanding equity instruments. Overall, Klaviyo believes it is useful to exclude these expenses in order to better understand the long-term performance of its core business and to facilitate comparison of its results period-over-period and to those of peer companies. All of these non-GAAP financial measures are important tools for financial and operational decision-making and for evaluating Klaviyo’s own operating results over different periods of time.
We believe that all these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects and allow for greater transparency with respect to decision making by our management, who use these measures as important tools for financial and operational decision-making and for evaluating Klaviyo’s own operating results over different periods of time.
Investors are cautioned that there are material limitations associated with the use of non-GAAP financial measures versus their nearest GAAP equivalents. Other companies may calculate non-GAAP financial measures differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measures as tools for comparison. Further, stock-based compensation expense has been, and will continue to be for the foreseeable future, a significant recurring expense in Klaviyo’s business and an important part of the compensation provided to attract and retain its employees to create long-term incentive alignment with stockholders.




Klaviyo, Inc.
Condensed Consolidated Balance Sheet (Unaudited)
(In Thousands)
As of
March 31, 2026
December 31, 2025
Assets
Current assets:
Cash and cash equivalents$984,590 $1,064,875 
Restricted cash738 738 
Accounts receivable, net of allowance for doubtful accounts72,302 60,714 
Deferred contract acquisition costs, current33,588 29,634 
Prepaid expenses and other current assets55,273 50,115 
Total current assets1,146,491 1,206,076 
Property and equipment, net84,458 80,341 
Right-of-use assets, net96,135 101,126 
Deferred contract acquisition costs, non-current55,229 47,769 
Prepaid marketing expense127,724 132,849 
Other non-current assets13,580 12,443 
Total assets$1,523,617 $1,580,604 
Liabilities and stockholders' equity
Current liabilities:
Accounts payable
$21,613 $29,072 
Accrued expenses
113,971 125,159 
Lease liabilities, current
23,969 24,757 
Deferred revenue
111,493 103,245 
Total current liabilities271,046 282,233 
Lease liabilities, non-current93,238 95,991 
Other non-current liabilities5,874 5,820 
Total liabilities370,158 384,044 
Stockholders' equity
Preferred stock— — 
Common stock - Series A
144 144 
Common stock - Series B
158 160 
Treasury Stock
— 
Additional paid-in capital
2,021,068 2,073,209 
Accumulated deficit
(867,915)(876,953)
Total stockholders' equity1,153,459 1,196,560 
Total liabilities and stockholders' equity$1,523,617 $1,580,604 





Klaviyo, Inc.
Condensed Consolidated GAAP Statement of Operations (Unaudited)
(In Thousands, Except Share and Per Share Data)
Three Months Ended March 31,
2026
2025
Revenue$358,005 $279,827 
Cost of revenue89,112 67,700 
Gross profit268,893 212,127 
Operating expenses:
Selling and marketing134,055 123,527 
Research and development80,032 69,349 
General and administrative53,061 43,001 
Total operating expenses267,148 235,877 
Operating income (loss)1,745 (23,750)
Other expense(436)(664)
Interest income9,411 9,259 
Total other income, net8,975 8,595 
Income (loss) before income taxes10,720 (15,155)
Provision (benefit) for income taxes1,682 (1,066)
Net income (loss)$9,038 $(14,089)
Net income (loss) per share attributable to Series A and Series B common stockholders
Basic$0.03 $(0.05)
Diluted$0.03 $(0.05)
Weighted average common shares outstanding
Basic304,343,623 274,198,213 
Diluted305,801,451 274,198,213 




















Klaviyo, Inc.
Condensed Consolidated Statement of Cash Flows (Unaudited)
(In Thousands)
Three Months Ended March 31,
2026
2025
Operating activities
Net income (loss)$9,038 $(14,089)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization expense6,336 4,781 
Non-cash operating lease costs6,997 5,775 
Amortization of deferred contract acquisition costs9,631 6,608 
Amortization of prepaid marketing expense13,224 13,224 
Gain on derecognition of asset retirement obligation— (588)
Loss on disposal of property and equipment128 419 
Bad debt expense636 1,817 
Stock-based compensation expense41,803 38,327 
Changes in operating assets and liabilities:
Accounts receivable(12,224)(12,630)
Deferred contract acquisition costs(21,045)(11,001)
Prepaid expenses, prepaid taxes, and other assets(5,829)(5,907)
Accounts payable(4,340)684 
Accrued expenses(12,832)(18,815)
Deferred revenue8,248 11,690 
Operating lease liabilities(5,546)(5,392)
Other non-current liabilities54 (541)
Net cash provided by operating activities34,279 14,362 
Investing activities
Acquisition of property and equipment(11,666)(2,685)
Capitalization of software development costs(3,565)(5,056)
Purchase of other non-current assets(485)— 
Net cash used in investing activities(15,716)(7,741)
Financing activities
Proceeds from exercise of common stock options715 877 
Proceeds from exercise of warrants
Employee taxes paid related to net share settlement of stock-based awards(2,800)(4,379)
Proceeds from employee stock purchase plan3,234 3,462 
Payments for accelerated share repurchase(100,000)— 
Net cash used in financing activities(98,848)(37)
Net (decrease) increase in cash, cash equivalents, and restricted cash(80,285)6,584
Cash, cash equivalents, and restricted cash, beginning of period1,065,613 882,587 
Cash, cash equivalents, and restricted cash, end of period$985,328 $889,171 








Klaviyo, Inc.
Reconciliation of Gross Profit to Non-GAAP Gross Profit (Unaudited)
(In Thousands)
Three Months Ended March 31,
2026
2025
Gross profit$268,893 $212,127 
Stock-based compensation
2,098 1,757 
Employer payroll tax on employee stock transactions
133 421 
Non-GAAP gross profit$271,124 $214,305 
Gross margin75.1 %75.8 %
Non-GAAP gross margin75.7 %76.6 %
Klaviyo, Inc.
Reconciliation of Operating Income (Loss) to Non-GAAP Operating Income (Unaudited)
(In Thousands)
Three Months Ended March 31,
2026
2025
Operating income (loss)
$1,745 $(23,750)
Stock-based compensation
41,803 38,327 
Employer payroll tax on employee stock transactions
1,796 4,610 
Amortization of prepaid marketing
13,224 13,224 
Non-GAAP operating income$58,568 $32,411 
Operating margin0.5 %(8.5)%
Non-GAAP operating margin16.4 %11.6 %





Klaviyo, Inc.
Reconciliation of Net Income (Loss) to Non-GAAP Net Income (Unaudited)
(In Thousands, Except Share and Per Share Data)
Three Months Ended March 31,
2026
2025
Net income (loss)
$9,038$(14,089)
Stock-based compensation
41,80338,327
Employer payroll tax on employee stock transactions
1,7964,610
Amortization of prepaid marketing
13,22413,224
Non-GAAP net income$65,861$42,072
Non-GAAP net income per share attributable to Series A and Series B common stockholders:
Basic$0.22$0.15
Diluted$0.22$0.14
Shares used in non-GAAP per share calculations:
Basic304,343,623274,198,213
Diluted305,801,451305,484,824





Klaviyo, Inc.
Reconciliation of Operating Expenses to Non-GAAP Expenses (Unaudited)
(In Thousands)
Three Months Ended March 31,
2026
2025
Selling and marketing$134,055$123,527
Stock-based compensation
(10,520)(12,097)
Employer payroll tax on employee stock transactions
(571)(1,352)
Amortization of prepaid marketing
(13,224)(13,224)
Non-GAAP Selling and marketing$109,740$96,854
Research and development$80,032$69,349
Stock-based compensation
(16,985)(16,188)
Employer payroll tax on employee stock transactions
(765)(2,116)
Non-GAAP Research and development$62,282$51,045
General and administrative$53,061$43,001
Stock-based compensation
(12,200)(8,285)
Employer payroll tax on employee stock transactions
(327)(721)
Non-GAAP General and administrative$40,534$33,995
Total operating expenses$267,148$235,877
Stock-based compensation
(39,705)(36,570)
Employer payroll tax on employee stock transactions
(1,663)(4,189)
Amortization of prepaid marketing
(13,224)(13,224)
Non-GAAP Total operating expenses$212,556$181,894

Klaviyo, Inc.
Reconciliation of Operating Cash Flow to Free Cash Flow (Unaudited)
(In Thousands)
Three Months Ended March 31,
2026
2025
Cash provided by operating activities
$34,279 $14,362 
Acquisition of property and equipment(11,666)(2,685)
Capitalization of software development costs
(3,565)(5,056)
Purchase of other non-current assets
$(485)$— 
Free cash flow$18,563 $6,621 
Operating cash flow margin9.6 %5.1 %
Free cash flow margin5.2 %2.4 %


FAQ

How did Klaviyo (KVYO) perform financially in Q1 2026?

Klaviyo delivered strong Q1 2026 results with profitable growth. Revenue reached $358.0 million, up 28% year over year, and GAAP net income was $9.0 million. Non-GAAP operating income was $58.6 million with a 16.4% non-GAAP operating margin, highlighting improved efficiency.

What 2026 guidance did Klaviyo (KVYO) provide and how did it change?

Klaviyo raised its full-year 2026 outlook. The company now guides revenue to $1.514–$1.522 billion, implying about 23% year-over-year growth, and expects non-GAAP operating income of $222–$228 million, targeting a non-GAAP operating margin between 14.5% and 15.0%.

What is happening with Klaviyo’s (KVYO) Chief Financial Officer?

CFO Amanda Whalen plans a structured transition from her role. She will remain Chief Financial Officer through August 21, 2026, then serve as an independent advisor until November 16, 2026. Klaviyo states her departure is not due to disagreements or financial, accounting, or control issues.

How strong were Klaviyo’s (KVYO) customer and retention metrics in Q1 2026?

Klaviyo reported expanding customer scale and healthy retention. Total customers exceeded 196,000, with 4,175 customers generating over $50,000 of ARR, up 38% year over year. Dollar-based net revenue retention was 110%, reflecting increased usage and expansion among existing customers.

What were Klaviyo’s (KVYO) cash flow and liquidity positions in Q1 2026?

Klaviyo generated positive cash flow while funding repurchases. Cash from operating activities was $34.3 million and free cash flow was $18.6 million. Despite a $100 million accelerated share repurchase, the company held $984.6 million in cash and cash equivalents at quarter end.

Did Klaviyo (KVYO) repurchase any shares or outline dilution in Q1 2026?

Klaviyo initiated a substantial capital return and detailed dilutive securities. It authorized a $500 million share repurchase program and completed an initial $100 million accelerated repurchase. Total estimated fully diluted shares were 328.3 million, including RSUs, options, warrants, and ESPP shares.

How did Klaviyo’s (KVYO) profitability metrics change versus last year?

Klaviyo moved from loss to profit with expanding non-GAAP margins. GAAP net income was $9.0 million versus a prior-year loss. Non-GAAP operating income rose to $58.6 million, with non-GAAP operating margin improving to 16.4%, compared to 11.6% in the same quarter last year.

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