NICE Ltd (NICE) highlights CX AI adoption and Cognigy AI Ops Center

Rhea-AI Filing Summary

NICE Ltd. filed a Form 6-K that mainly serves as a cover for two attached documents about its artificial intelligence initiatives in customer experience. One attachment, dated October 6, 2025, highlights how NICE customers are leading the way in adopting CX AI to reshape both customer and employee experiences. The second, dated October 16, 2025, describes the launch of the NICE Cognigy AI Ops Center, which is designed to support reliable, large-scale AI workforce operations.

Form 6-K: How Foreign Companies Report to the SEC →

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C.  20549

FORM 6-K

REPORT OF FOREIGN PRIVATE ISSUER

PURSUANT TO RULE 13A-16 OR 15D-16 OF

THE SECURITIES EXCHANGE ACT OF 1934

For the month of October 2025 (Report No. 1)

Commission File Number: 0-27466

NICE LTD.

(Translation of Registrant’s Name into English)

13 Zarchin Street, P.O. Box 690, Ra’anana, Israel

(Address of Principal Executive Offices)

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.

Form 20-F ☒ Form 40-F ☐ 

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1): ____

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7): ____

CONTENTS

This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:

99.1 NiCE Customers Lead the Way in CX AI Adoption, Redefining Customer and Employee Experiences, dated October 6, 2025

99.2 NiCE Cognigy Launches AI Ops Center, Ensuring AI Workforce Reliability at Scale, dated October 16, 2025

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.

NICE LTD.

Name: /s/ Alon Levy

Title: Vice President, General Counsel and Corporate Secretary 

Dated: November 6, 2025

EXHIBIT INDEX

This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:

99.1 NiCE Customers Lead the Way in CX AI Adoption, Redefining Customer and Employee Experiences, dated October 6, 2025

99.2 NiCE Cognigy Launches AI Ops Center, Ensuring AI Workforce Reliability at Scale, dated October 16, 2025

FAQ

What does NICE (NICE) report in this Form 6-K?

The Form 6-K from NICE Ltd. furnishes two attached documents focused on customer experience (CX) AI adoption and the launch of the NICE Cognigy AI Ops Center for AI workforce reliability.

What is the CX AI adoption update mentioned by NICE (NICE)?

One attachment, titled “NICE Customers Lead the Way in CX AI Adoption, Redefining Customer and Employee Experiences,” dated October 6, 2025, describes how customers are using CX AI to transform interactions and employee work.

What is the NICE Cognigy AI Ops Center referenced in the 6-K?

The second attachment, “NICE Cognigy Launches AI Ops Center, Ensuring AI Workforce Reliability at Scale,” dated October 16, 2025, explains a new AI Ops Center aimed at maintaining reliable AI workforce operations at scale.

Does the NICE (NICE) 6-K include any exhibits?

Yes. The exhibit index lists two items: Exhibit 99.1 covering CX AI adoption and Exhibit 99.2 covering the launch of the NICE Cognigy AI Ops Center, both incorporated by reference.

Why did NICE (NICE) use Form 6-K for these AI updates?

NICE Ltd., as a foreign private issuer, uses Form 6-K to furnish information such as press releases and updates to U.S. investors, in this case focusing on developments in its CX AI and AI workforce offerings.