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ServiceNow (NYSE: NOW) sets $3B credit facility and $3B commercial paper plan

Filing Impact
(High)
Filing Sentiment
(Neutral)
Form Type
8-K

Rhea-AI Filing Summary

ServiceNow, Inc. entered into a new unsecured revolving credit facility of $3 billion maturing on April 1, 2031. The facility can be used for working capital and other general corporate purposes, and the company may increase lender commitments by up to an additional $2 billion under an Incremental Facility, subject to conditions. Borrowings will bear interest based on either U.S. base rates or Secured Overnight Finance Rate for U.S. dollars, and relevant benchmarks for foreign currencies, plus a margin tied to the company’s credit ratings. The company has not drawn any amounts under this facility.

ServiceNow also established a commercial paper program allowing issuance of up to $3 billion in short-term, unsecured notes at any one time. Notes may be issued at a discount or at par with maturities of up to 397 days, and net proceeds are expected to be used for general corporate purposes. As of this report, no commercial paper notes have been issued.

Positive

  • None.

Negative

  • None.

Insights

ServiceNow adds large, undrawn liquidity tools without immediate balance-sheet impact.

ServiceNow put in place a $3 billion unsecured revolving credit facility plus an Incremental Facility option of up to $2 billion. It also created a commercial paper program allowing up to $3 billion of short-term notes outstanding. Both tools expand access to funding for general corporate purposes.

Because the company has not borrowed under the revolver and has not issued any commercial paper notes as of this report, these arrangements are capacity rather than current debt usage. Covenants and events of default are described as customary, so the structures appear standard for an investment-grade issuer.

The revolver maturity on April 1, 2031 and potential one-time extensions, along with commercial paper maturities up to 397 days, give ServiceNow flexibility across short- and medium-term funding. Actual impact will depend on how much of this capacity the company chooses to use in future periods.

Item 1.01 Entry into a Material Definitive Agreement Business
The company signed a significant contract such as a merger agreement, credit facility, or major partnership.
Item 2.03 Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement Financial
The company incurred a new significant debt or off-balance-sheet obligation.
Item 9.01 Financial Statements and Exhibits Exhibits
Financial statements, pro forma financial information, and exhibit attachments filed with this report.
Revolving credit facility size $3 billion Unsecured revolving credit facility under Credit Agreement
Revolver maturity April 1, 2031 Stated maturity date of the credit facility
Incremental Facility capacity $2 billion Maximum potential increase in lender commitments
Commercial paper program limit $3 billion Maximum aggregate principal amount of notes outstanding
Maximum note maturity 397 days Maximum maturity of commercial paper notes from issuance date
revolving credit facility financial
"The Credit Agreement provides for a $3 billion unsecured revolving credit facility"
A revolving credit facility is a type of loan that a business can borrow from whenever it needs money, up to a set limit. It’s like having a credit card for companies—allowing them to borrow, pay back, and borrow again as needed, providing flexibility for managing cash flow or funding short-term expenses.
Incremental Facility financial
"increase commitments under the Facility in an amount not to exceed $2 billion (collectively, the “Incremental Facility”)"
commercial paper program financial
"the Company established a commercial paper program (the “Program”)"
A commercial paper program is a formal way a company issues very short-term IOUs to raise quick cash, typically for days to months, without using a bank loan. Investors care because it shows how the company manages short-term funding and how trustworthy it appears—like watching whether someone keeps using and repaying a credit card; frequent use or higher costs can signal cash strain, while smooth issuance suggests healthy liquidity.
events of default financial
"The Credit Agreement contains customary representations and warranties as well as customary affirmative and negative covenants and events of default."
Events of default are specific breaches or failures listed in a loan, bond, or credit agreement that give lenders the right to act, such as demanding immediate repayment, raising interest rates, or taking secured assets. They matter to investors because triggering one is like setting off a financial alarm: it raises the chance of foreclosure, restructuring, or bankruptcy and can sharply reduce the value of a company’s stock or bonds and increase borrowing costs.
Securities Act of 1933 regulatory
"under the exemption from the registration requirements of the Securities Act of 1933, as amended"
unsecured commercial paper notes financial
"it may issue short-term, unsecured commercial paper notes (the “Notes”)"
0001373715false00013737152026-04-012026-04-01

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
_____________________
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of
the Securities Exchange Act of 1934
Date of report (Date of earliest event reported): April 1, 2026
___________

SERVICENOW, INC.
(Exact name of registrant as specified in its charter)

___________
Delaware
001-35580
20-2056195
(State or other jurisdiction of
incorporation or organization)
(Commission File Number)
(I.R.S. Employer
Identification Number)
2225 Lawson Lane
Santa Clara, California 95054
(Address of principal executive offices and Zip Code)
(408) 501-8550
(Registrant's telephone number, including area code)
Not Applicable
(Former name or former address, if changed since last report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2 below):
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common stock, par value $0.001 per shareNOWThe New York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.



Item 1.01 Entry into a Material Definitive Agreement.

Revolving Credit Facility

On April 1, 2026, ServiceNow, Inc. (the “Company”) entered into a Credit Agreement (the “Credit Agreement”), among the Company, the lenders party thereto (collectively, the “Lenders”), and JPMorgan Chase Bank, N.A., as administrative agent (“Agent”).

The Credit Agreement provides for a $3 billion unsecured revolving credit facility (the “Facility”) that matures on April 1, 2031. The proceeds of the Facility may be used for working capital and other general corporate purposes of the Company and its subsidiaries. The Company may, subject to certain customary conditions, on one or more occasions increase commitments under the Facility in an amount not to exceed $2 billion (collectively, the “Incremental Facility”) and may extend the maturity date of the Facility no more than one time in any twelve consecutive month period, provided the maturity date may not be extended by more than five years after the applicable extension date. Each Lender will have discretion to determine whether it will participate in the Incremental Facility or in any such extension of the Facility maturity date.

Borrowings under the Facility will accrue interest at rates equal, at the Company’s election, to (i) in the case of U.S. dollar borrowings, either (x) the alternate base rate or (y) the term Secured Overnight Finance Rate plus an applicable margin based on the Company's credit ratings in effect from time to time and (ii) in the case of foreign currency borrowings, the interest benchmark for the relevant currency specified in the Credit Agreement plus a margin based on the Company's credit ratings in effect from time to time. The Company will also pay to the lenders under the Credit Agreement certain customary fees.

The Credit Agreement contains customary representations and warranties as well as customary affirmative and negative covenants and events of default.

At this time, the Company has not borrowed any funds under the Facility. The Company may borrow amounts under the Facility from time to time as opportunities and needs arise.

The Agent, the Lenders, and their respective affiliates may have various relationships with the Company and its affiliates in the ordinary course of business involving the provision of financial services, including cash management, commercial banking, investment banking or other services.

The foregoing description of the Credit Agreement is qualified in its entirety by reference to the complete terms and conditions of the Credit Agreement, which is filed as Exhibit 10.1 and is incorporated herein by reference.

Commercial Paper Program

On April 1, 2026, the Company established a commercial paper program (the “Program”) pursuant to which it may issue short-term, unsecured commercial paper notes (the “Notes”) under the exemption from the registration requirements of the Securities Act of 1933, as amended (the “Securities Act”). Amounts available under the Program may be borrowed, repaid and re-borrowed from time to time, with the aggregate face or principal amount of the Notes outstanding under the Program at any time not to exceed $3 billion, unless such amount is increased in accordance with the terms of each Dealer Agreement (as defined herein). Net proceeds of the issuances of the Notes are expected to be used for general corporate purposes.

The Notes will be sold under customary market terms in the U.S. commercial paper market at a discount from par or at par and bear interest at rates determined at the time of issuance. The maturities of the Notes may vary, but shall not exceed 397 days from the date of issuance. As of the date of this Current Report on Form 8-K, the Company has not issued any Notes.

One or more commercial paper dealers will each act as a dealer under the Program (each, a “Dealer,” and collectively, the “Dealers”) pursuant to the terms and conditions of the respective commercial paper dealer agreement entered into between the Company and each Dealer (each, a “Dealer Agreement,” and collectively, the “Dealer Agreements”). A national bank will act as the issuing and paying agent under the Program.

The Dealer Agreements provide the terms under which the Dealers will either purchase from the Company or arrange for the sale by the Company of the Notes. The Dealer Agreements contain customary representations, warranties, covenants and indemnification provisions. The form of Dealer Agreement is filed herewith as Exhibit 10.2 and is incorporated herein by reference, and the summary of the Program herein is qualified in its entirety by the terms of the Program as set forth in the form of Dealer Agreement.




From time to time, the Dealers and certain of their respective affiliates have provided, and may in the future provide, lending, commercial banking, investment banking and other financial advisory services to the Company and its affiliates for which such Dealers have received or will receive customary fees and expenses.

The Notes have not been, and will not be, registered under the Securities Act or any state securities laws, and the Notes may not be offered or sold in the United States absent registration or an applicable exemption from the registration requirements of the Securities Act and applicable state laws. The information contained in this Current Report on Form 8-K is neither an offer to sell nor a solicitation of an offer to buy any Notes.

Item 2.03 Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement of a Registrant.

The information included in Item 1.01 of this Current Report on Form 8-K is incorporated by reference into this Item 2.03.

Item 9.01 Financial Statements and Exhibits.
(d)Exhibits.
10.1
Credit Agreement, dated as of April 1, 2026, among the Company, the lenders party thereto, and JPMorgan Chase Bank, N.A., as administrative agent
10.2
Form of Commercial Paper Dealer Agreement between the Company, as issuer, and the applicable Dealer party thereto
104Cover Page Interactive Data File – the cover page XBRL tags are embedded within the Inline XBRL document




SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

SERVICENOW, INC.
By:/s/ Hossein Nowbar
Hossein Nowbar
President and Chief Legal Officer
Date: April 1, 2026

FAQ

What new credit facility did ServiceNow (NOW) establish?

ServiceNow entered a new unsecured revolving credit facility of $3 billion maturing on April 1, 2031. It can be used for working capital and other general corporate purposes, giving the company significant committed borrowing capacity from a syndicate of lenders led by JPMorgan Chase Bank.

Can ServiceNow (NOW) increase the size of its new credit facility?

Yes. ServiceNow may, subject to customary conditions, increase lender commitments by up to an additional $2 billion through an Incremental Facility. Each lender can choose whether to participate. The company may also extend the maturity date, with limits on frequency and total extension length.

Has ServiceNow borrowed any money under the new $3 billion revolver?

As of this report, ServiceNow has not borrowed any funds under the $3 billion revolving credit facility. The agreement simply makes this borrowing capacity available so the company can draw amounts in the future as business opportunities or liquidity needs arise.

What is included in ServiceNow’s new $3 billion commercial paper program?

ServiceNow’s commercial paper program allows issuance of unsecured notes with up to $3 billion principal outstanding at any time. Notes may be issued at a discount or at par, with maturities up to 397 days, and net proceeds are expected to be used for general corporate purposes.

Has ServiceNow (NOW) issued any notes under its commercial paper program?

No. The filing states that, as of the date of the report, ServiceNow has not issued any notes under the commercial paper program. The program simply establishes the framework and dealer agreements needed to access the U.S. commercial paper market when desired.

How will interest be determined on borrowings under ServiceNow’s credit facility?

For U.S. dollar borrowings, ServiceNow can choose between an alternate base rate or term Secured Overnight Finance Rate plus a margin. For foreign currencies, it will use the specified benchmark for that currency plus a margin. Margins depend on the company’s credit ratings over time.

Filing Exhibits & Attachments

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Servicenow Inc

NYSE:NOW

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NOW Stock Data

106.69B
1.04B
Software - Application
Services-prepackaged Software
Link
United States
SANTA CLARA