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ServiceNow (NYSE: NOW) HR and AI chief earns 12,001 performance RSUs

Filing Impact
(Neutral)
Filing Sentiment
(Neutral)
Form Type
4

Rhea-AI Filing Summary

ServiceNow executive Jacqueline P. Canney reported an equity award tied to past performance. On February 3, 2026, she acquired 12,001 restricted stock units (RSUs), each representing a right to receive one share of ServiceNow common stock.

All 12,001 RSUs are scheduled to vest on February 7, 2026, provided she continues serving the company through that date. The award was earned after the Compensation Committee certified achievement of performance goals for the period from January 1, 2024 through December 31, 2025 under performance-based RSUs granted on February 15, 2024, and represents the first of two potential tranches.

Positive

  • None.

Negative

  • None.
SEC Form 4
FORM 4 UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

STATEMENT OF CHANGES IN BENEFICIAL OWNERSHIP

Filed pursuant to Section 16(a) of the Securities Exchange Act of 1934
or Section 30(h) of the Investment Company Act of 1940
OMB APPROVAL
OMB Number: 3235-0287
Estimated average burden
hours per response: 0.5
Check this box if no longer subject to Section 16. Form 4 or Form 5 obligations may continue. See Instruction 1(b).
Check this box to indicate that a transaction was made pursuant to a contract, instruction or written plan for the purchase or sale of equity securities of the issuer that is intended to satisfy the affirmative defense conditions of Rule 10b5-1(c). See Instruction 10.
1. Name and Address of Reporting Person*
Canney Jacqueline P

(Last) (First) (Middle)
C/O SERVICENOW, INC.
2225 LAWSON LANE

(Street)
SANTA CLARA CA 95054

(City) (State) (Zip)
2. Issuer Name and Ticker or Trading Symbol
ServiceNow, Inc. [ NOW ]
5. Relationship of Reporting Person(s) to Issuer
(Check all applicable)
Director 10% Owner
X Officer (give title below) Other (specify below)
Chief People & AI Enblmt. Off.
3. Date of Earliest Transaction (Month/Day/Year)
02/03/2026
4. If Amendment, Date of Original Filed (Month/Day/Year)
6. Individual or Joint/Group Filing (Check Applicable Line)
X Form filed by One Reporting Person
Form filed by More than One Reporting Person
Table I - Non-Derivative Securities Acquired, Disposed of, or Beneficially Owned
1. Title of Security (Instr. 3) 2. Transaction Date (Month/Day/Year) 2A. Deemed Execution Date, if any (Month/Day/Year) 3. Transaction Code (Instr. 8) 4. Securities Acquired (A) or Disposed Of (D) (Instr. 3, 4 and 5) 5. Amount of Securities Beneficially Owned Following Reported Transaction(s) (Instr. 3 and 4) 6. Ownership Form: Direct (D) or Indirect (I) (Instr. 4) 7. Nature of Indirect Beneficial Ownership (Instr. 4)
Code V Amount (A) or (D) Price
Table II - Derivative Securities Acquired, Disposed of, or Beneficially Owned
(e.g., puts, calls, warrants, options, convertible securities)
1. Title of Derivative Security (Instr. 3) 2. Conversion or Exercise Price of Derivative Security 3. Transaction Date (Month/Day/Year) 3A. Deemed Execution Date, if any (Month/Day/Year) 4. Transaction Code (Instr. 8) 5. Number of Derivative Securities Acquired (A) or Disposed of (D) (Instr. 3, 4 and 5) 6. Date Exercisable and Expiration Date (Month/Day/Year) 7. Title and Amount of Securities Underlying Derivative Security (Instr. 3 and 4) 8. Price of Derivative Security (Instr. 5) 9. Number of derivative Securities Beneficially Owned Following Reported Transaction(s) (Instr. 4) 10. Ownership Form: Direct (D) or Indirect (I) (Instr. 4) 11. Nature of Indirect Beneficial Ownership (Instr. 4)
Code V (A) (D) Date Exercisable Expiration Date Title Amount or Number of Shares
Restricted Stock Units (1) 02/03/2026 A 12,001 (2)(3) (2)(3) Common Stock 12,001 $0 12,001 D
Explanation of Responses:
1. Each restricted stock unit represents a contingent right to receive one share of Issuer's common stock.
2. 100% of the shares subject to the restricted stock units will vest on February 7, 2026, subject to the reporting person's continued service to the Issuer on such vesting date.
3. Acquired upon Compensation Committee certification on February 3, 2026, of achievement of performance criteria for the January 1, 2024 through December 31, 2025 performance period under performance-based restricted stock units granted February 15, 2024. Represents the first of two tranches; remaining tranches subject to Compensation Committee certification of future performance.
Remarks:
/s/ Jacqueline P. Canney by Russell S. Elmer, Attorney-in-Fact 02/05/2026
** Signature of Reporting Person Date
Reminder: Report on a separate line for each class of securities beneficially owned directly or indirectly.
* If the form is filed by more than one reporting person, see Instruction 4 (b)(v).
** Intentional misstatements or omissions of facts constitute Federal Criminal Violations See 18 U.S.C. 1001 and 15 U.S.C. 78ff(a).
Note: File three copies of this Form, one of which must be manually signed. If space is insufficient, see Instruction 6 for procedure.
Persons who respond to the collection of information contained in this form are not required to respond unless the form displays a currently valid OMB Number.

FAQ

What insider transaction did ServiceNow (NOW) report for Jacqueline P. Canney?

ServiceNow reported that executive Jacqueline P. Canney acquired 12,001 restricted stock units on February 3, 2026. These RSUs were granted at a price of $0 per unit and are linked to previously established performance-based equity awards and committee certification.

How many ServiceNow RSUs did Jacqueline P. Canney receive in this Form 4 filing?

Jacqueline P. Canney received 12,001 restricted stock units in this transaction. Each RSU represents a contingent right to one share of ServiceNow common stock, bringing her directly held derivative securities from this award to 12,001 units after the reported acquisition.

When will Jacqueline P. Canney’s new ServiceNow RSUs vest?

All 12,001 restricted stock units are scheduled to vest on February 7, 2026. Vesting is contingent on Ms. Canney’s continued service with ServiceNow through that date, meaning she must remain employed through the vesting date to receive the underlying shares.

What performance period is tied to Jacqueline P. Canney’s ServiceNow RSU award?

The RSU award is tied to a performance period running from January 1, 2024 through December 31, 2025. The Compensation Committee certified that performance criteria for this period were achieved on February 3, 2026, triggering this first tranche of performance-based RSUs.

Is this ServiceNow RSU grant to Jacqueline P. Canney part of a larger performance award?

Yes. The 12,001 RSUs represent the first of two tranches under performance-based restricted stock units granted on February 15, 2024. Any remaining tranches depend on future Compensation Committee certification of performance results under that original award structure.

What role does Jacqueline P. Canney hold at ServiceNow (NOW) in this Form 4?

In this Form 4, Jacqueline P. Canney is identified as an officer of ServiceNow with the title "Chief People & AI Enablement Officer." The filing indicates she is not a director and not a 10% owner, and that this is an individual reporting person filing.
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