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April 2026 card loss and delinquency stats for Synchrony (NYSE: SYF)

Filing Impact
(Moderate)
Filing Sentiment
(Neutral)
Form Type
8-K

Rhea-AI Filing Summary

Synchrony Financial furnished monthly credit quality statistics covering the thirteen months ended April 30, 2026. For April 30, 2026, period-end loan receivables were $100.9 billion and the 30+ day delinquency rate was 4.3%.

The reported net charge-off rate was 5.5%, with a recovery adjustment of 0.1%, resulting in an adjusted net charge-off rate of 5.6%. The company defines this adjusted net charge-off measure as non-GAAP and believes it better reflects quarterly and annual loss trends. These credit metrics will continue to be furnished monthly, with quarter-end months released alongside quarterly results.

Positive

  • None.

Negative

  • None.
Item 7.01 Regulation FD Disclosure Disclosure
Material non-public information disclosed under Regulation Fair Disclosure, often investor presentations or guidance.
Item 9.01 Financial Statements and Exhibits Exhibits
Financial statements, pro forma financial information, and exhibit attachments filed with this report.
Period-end loan receivables $100.9 billion As of April 30, 2026
Average loan receivables $100.2 billion April 2026, including held for sale
30+ delinquency rate 4.3% As of April 30, 2026
Net charge-off rate 5.5% April 30, 2026, annualized on average receivables
Recovery adjustment 0.1% April 30, 2026, allocation of recoveries across quarter
Adjusted net charge-off rate 5.6% April 30, 2026, non-GAAP measure
Consumer card share >90% of receivables Consumer credit card loans as percentage of total period-end receivables at April 30, 2026
30+ delinquency rate financial
"References to “30+ delinquency rate” are to over-30 day loan delinquencies as a percentage of period-end loan receivables."
net charge-off rate financial
"References to “net charge-off rate” are to net charge-offs (annualized) as a percentage of average loan receivables, including held for sale."
Net charge-off rate is the percentage of outstanding loans a lender writes off as uncollectible during a period after subtracting any money later recovered. Think of it like a shop marking damaged items as total loss (then accounting for any partial refunds) — it shows how much credit a lender truly lost. Investors watch it because rising rates signal worsening borrower health, lower future profits and higher risk to a bank’s capital.
adjusted net charge-off rate financial
"Adjusted net charge-off rate represents adjusted net charge-offs as a percentage of average loan receivables, including held for sale."
non-GAAP financial measure financial
"Adjusted net charge-offs are a non-GAAP financial measure that include the 'recovery adjustment' defined above."
A non-GAAP financial measure is a way companies present their financial results that excludes certain expenses or income to show how they believe their core business is performing. It matters because it can give a clearer picture of how the company is really doing, but it can also be used to make results look better than they actually are.
charge-off cycle dates financial
"Charge-offs are executed on charge-off cycle dates which occur on various days during each calendar month."
Understanding 8-K Material Events →
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549 
FORM 8-K
 
 
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
May 15, 2026
Date of Report
(Date of earliest event reported) 
 

SYNCHRONY FINANCIAL
(Exact name of registrant as specified in its charter) 
 
Delaware 001-36560 51-0483352
(State or other jurisdiction
of incorporation)		 (Commission
File Number)		 (I.R.S. Employer
Identification No.)
 
777 Long Ridge Road 
Stamford,Connecticut06902
(Address of principal executive offices) (Zip Code)
(203) 585-2400
(Registrant’s telephone number, including area code)
N/A
(Former name or former address, if changed since last report)
 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions: 
☐Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities Registered Pursuant to Section 12(b) of the Act:


Title of each classTrading Symbol(s)Name of each exchange on which registered
Common stock, par value $0.001 per shareSYFNew York Stock Exchange
Depositary Shares Each Representing a 1/40th Interest in a Share of 5.625% Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series ASYFPrANew York Stock Exchange
Depositary Shares Each Representing a 1/40th Interest in a Share of 8.250% Fixed Rate Reset Non-Cumulative Perpetual Preferred Stock, Series BSYFPrBNew York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    ¨



Item 7.01Regulation FD Disclosure.

The Company hereby furnishes the information in Exhibit 99.1 hereto, Monthly Charge-Off and Delinquency Statistics as of and for each of the thirteen months ended April 30, 2026.
The Company intends to continue to furnish these statistics on a monthly basis, noting that for the last month of each calendar quarter, the statistics will be furnished contemporaneously with the Company’s announcement of its financial results for such quarter.
The information contained in this Item 7.01 of this Current Report on Form 8-K, including Exhibit 99.1, is furnished pursuant to Item 7.01 of Form 8-K and shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, except as shall be expressly stated by specific reference in such filing.
 
Item 9.01Financial Statements and Exhibits.
(d) Exhibits
The following exhibits are being furnished as part of this report: 

Number  Description
99.1
  
Monthly Charge-off and Delinquency Statistics as of and for each of the thirteen months ended April 30, 2026
104The cover page from this Current Report on Form 8-K, formatted in Inline XBRL


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

SYNCHRONY FINANCIAL
Date: May 15, 2026
By:
/s/ Jonathan Mothner
Name:
Jonathan Mothner
Title:
Executive Vice President, Chief Risk and Legal Officer


Exhibit 99.1
SYNCHRONY FINANCIAL
MONTHLY CHARGE-OFF AND DELINQUENCY STATISTICS
AS OF AND FOR EACH OF THE THIRTEEN MONTHS ENDED
(unaudited, $ in billions)
The following table provides monthly charge-off and delinquency statistics as of and for each of the thirteen months ended April 30, 2026.
Apr 30,
2026		Mar 31,
2026		Feb 28,
2026		Jan 31,
2026		Dec 31,
2025		Nov 30,
2025		Oct 31,
2025		Sep 30,
2025		Aug 31,
2025		Jul 31,
2025		Jun 30,
2025		May 31,
2025		Apr 30,
2025
Period-end loan receivables$100.9 $100.1 $99.9 $101.7 $103.8 $101.7 $100.4 $100.2 $100.2 $100.3 $99.8 $99.9 $99.5 
Loan receivables held for sale$— $— $— $— $— $— $— $0.2 $0.2 $0.2 $0.2 $— $— 
Average loan receivables, including held for sale$100.2 $99.3 $100.7 $102.1 $102.8 $100.3 $99.8 $100.1 $99.9 $99.7 $99.5 $99.2 $99.1 
30+ delinquency rate(1)
4.3 %4.5 %4.7 %4.6 %4.5 %4.5 %4.5 %4.4 %4.3 %4.2 %4.2 %4.2 %4.3 %
Net charge-off rate(1)(2)
5.5 %5.8 %5.8 %4.7 %5.5 %5.6 %5.0 %5.3 %5.1 %5.1 %5.8 %5.1 %6.3 %
Recovery adjustment(3)
0.1 %— %— %— %(0.1)%(0.2)%0.3 %(0.2)%0.2 %— %(0.1)%0.1 %— %
Adjusted net charge-off rate(4)
5.6 %5.8 %5.8 %4.7 %5.4 %5.4 %5.3 %5.1 %5.3 %5.1 %5.7 %5.2 %6.3 %
(1) References to “30+ delinquency rate” are to over-30 day loan delinquencies as a percentage of period-end loan receivables. References to “net charge-off rate” are to net charge-offs (annualized) as a percentage of average loan receivables, including held for sale. Net charge-offs consist of uncollectible principal balances, net of recovered amounts. Uncollectible interest and fees receivables are written off as a reduction of interest and fees on loans.
(2) Charge-offs are executed on charge-off cycle dates which occur on various days during each calendar month. The number of different charge-off cycle dates in each month varies based on such factors as the calendar and the timing of billing cycles. As a result, the amount of charged-off loan receivables can vary between monthly periods with no corresponding change in the performance of the portfolio. The following table sets forth the number of different charge-off cycle dates for our consumer credit card loan receivables, which represent greater than 90% of total period end loan receivables at April 30, 2026, for the calendar months indicated.
20252026
January2825
February2828
March2830
April2928
May2528
June3028
July2828
August2828
September2829
October2825
November2830
December2928
(3) Represents adjustment to allocate recoveries, including debt sales, evenly across the three calendar months of each respective quarterly reporting period. The adjustments for periods other than for the last month of each calendar quarter incorporate estimated recoveries for the applicable full quarterly reporting period. Such estimates are subject to change within each applicable quarter and may differ from actual quarterly results.
(4) Adjusted net charge-off rate represents adjusted net charge-offs as a percentage of average loan receivables, including held for sale. Adjusted net charge-offs are a non-GAAP financial measure that include the 'recovery adjustment' defined above. We believe the presentation of the adjusted net charge-off rate is useful to investors as it represents a monthly measure which is more indicative of both our quarterly and annual net charge-off rates.
1

Source: View Original Filing on SEC EDGAR

FAQ

What did Synchrony Financial (SYF) report in its latest 8-K filing?

Synchrony Financial furnished monthly credit quality statistics through April 30, 2026. The report details loan receivables, 30+ day delinquency rates, and net and adjusted net charge-off rates for each of the last thirteen months, helping investors understand recent portfolio performance trends.

What were Synchrony Financial’s loan receivables at April 30, 2026?

At April 30, 2026, Synchrony Financial reported period-end loan receivables of $100.9 billion. Average loan receivables, including held-for-sale balances, were $100.2 billion for that month, providing a sense of both outstanding balances at month-end and typical balances during the period.

What were Synchrony Financial’s delinquency and charge-off rates for April 2026?

For April 30, 2026, Synchrony Financial reported a 30+ day delinquency rate of 4.3%. The net charge-off rate was 5.5%, and after a 0.1% recovery adjustment, the adjusted net charge-off rate was 5.6%, reflecting credit losses as a share of average receivables.

Why does Synchrony Financial use an adjusted net charge-off rate?

Synchrony Financial uses an adjusted net charge-off rate to smooth the timing of recoveries, including debt sales, across each quarter. Management states this non-GAAP measure is more indicative of quarterly and annual net charge-off rates than raw monthly figures that can be affected by cycle dates.

How often will Synchrony Financial provide charge-off and delinquency statistics?

Synchrony Financial intends to furnish charge-off and delinquency statistics monthly. For the last month of each calendar quarter, these credit metrics will be provided at the same time as the company’s quarterly financial results announcements, giving consistent visibility into portfolio performance.

How significant are consumer credit card receivables in Synchrony Financial’s portfolio?

Consumer credit card loan receivables represent greater than 90% of Synchrony Financial’s total period-end loan receivables as of April 30, 2026. The filing also notes varying numbers of charge-off cycle dates each month for these receivables, which can influence reported monthly charge-off amounts.

Filing Exhibits & Attachments

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