Alkami Unveils the Top Five Business Banking Trends Shaping 2025

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Alkami Technology (Nasdaq: ALKT) has revealed five key business banking trends for 2025, focusing on digital innovation and financial institution adaptation. The trends include: modernizing processes through digital innovation, leveraging data analytics, reducing risk & preventing fraud, building profitable relationships, and centralizing cash and liquidity management.

The company will host a webinar on January 29, 2025, featuring industry experts including Samantha Pause from Mascoma Bank, Jeffrey Luczak from Landmark Credit Union, and Kyle Guest from Mountain America Credit Union. The experts highlighted the importance of AI adoption, data analytics for fraud prevention, and enhanced treasury management services to meet evolving business client needs.

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• Company recognized by J.D. Power for outstanding mobile banking platform experience

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A webinar will be hosted by Alkami in conjunction with bank and credit union experts to explore innovative business banking solutions and strategies

PLANO, Texas, Jan. 16, 2025 /PRNewswire/ -- Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based digital banking solutions provider for financial institutions in the U.S., has identified five key business banking trends for 2025. These highlight opportunities for financial institutions to adapt to evolving business client expectations, strengthen operational resilience, and deliver innovative business banking solutions that drive efficiency, enhance decision-making, and foster sustainable growth.

These trends emphasize the importance of leveraging digital innovation, data-driven strategies, and proactive relationship-building to create meaningful partnerships, achieve sustainable growth and empower businesses with smarter, more efficient financial tools.

Alkami will host a webinar on Wednesday, January 29, 2025, moderated by Alkami product leader, Mandy Lopez in partnership with the below bank and credit union experts to provide insights and practical strategies for business bankers.

One area of focus for financial institutions is how tools like artificial intelligence and automation can drive transformation. "We've taken steps towards adopting tools like artificial intelligence and automation," said Samantha Pause, senior vice president and chief innovation officer at Mascoma Bank. "We're starting to implement many of these tools and we're being very intentional about how we approach it. It's about laying the groundwork to ensure we're doing it responsibly and effectively."

The five key business banking trends for 2025 are:

• Trend 1: Modernizing Processes through Digital Innovation: Automating manual processes with tools like Robotic Process Automation (RPA) to enhance efficiency and compliance.
• Trend 2: Leveraging Data Analytics: Using predictive modeling and real-time insights to deliver hyper-personalized services and anticipate business needs.
• Trend 3: Reducing Risk & Preventing Fraud: Strengthening cybersecurity and implementing real-time fraud detection and automated compliance solutions.
• Trend 4: Building Profitable Relationships: Empowering relationship managers with data to provide tailored solutions and act as strategic advisors.
• Trend 5: Centralizing Cash and Liquidity Management: Offering businesses real-time visibility into financial positions while improving treasury services and risk management.

Data analytics continues to be a powerful driver for smarter decision-making and fraud prevention. "We use data analytics to understand our members' needs and offer targeted solutions in addition to behavioral analytics tools to monitor how users interact with online banking," said Jeffrey Luczak, vice president, cash management at Landmark Credit Union. "If something seems out of pattern, it can alert us or block access to prevent fraud."

Similarly, enhancing treasury and cash management products remains a top priority for financial institutions seeking to meet client demands. Kyle Guest, vice president of business banking at Mountain America Credit Union said, "We invest heavily in treasury and cash management products, continually enhancing them to meet our members' needs. When evaluating products to offer to our business clients, we ask if they save time, improve efficiency, or reduce costs."

To register for the webinar and learn more about innovative business banking solutions and strategies, click here.

Alkami has been certified by J.D. Power for providing "An Outstanding Mobile Banking Platform Experience¹."

About Alkami 
Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, digital account opening, payment security, and data and marketing solutions. To learn more, visit www.alkami.com.

Media Relations Contacts
Vested
alkami@fullyvested.com

Marla Pieton
marla.pieton@alkami.com

1J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/awards.

 

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SOURCE Alkami Technology, Inc.

FAQ

What are the 5 key business banking trends identified by Alkami (ALKT) for 2025?

Alkami identified these trends: 1) Modernizing processes through digital innovation, 2) Leveraging data analytics, 3) Reducing risk & preventing fraud, 4) Building profitable relationships, and 5) Centralizing cash and liquidity management.

When is Alkami's (ALKT) webinar on business banking trends scheduled for?

Alkami's webinar is scheduled for Wednesday, January 29, 2025.

What recognition did Alkami (ALKT) receive from J.D. Power?

Alkami has been certified by J.D. Power for providing 'An Outstanding Mobile Banking Platform Experience.'

How is Alkami (ALKT) addressing fraud prevention in business banking?

Alkami is focusing on strengthening cybersecurity and implementing real-time fraud detection and automated compliance solutions as part of their 2025 business banking trends.