Texoma Community Credit Union to Build a More Connected Member Experience with Alkami's Digital Sales & Service Platform
More than 50% of Texoma's members adopted the platform within two weeks of launching the new experience.
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Rhea-AI Summary
Alkami Technology (ALKT) announced that Texoma Community Credit Union is expanding its relationship to encompass the full Digital Sales & Service Platform.
Texoma is live with Alkami's Digital Banking Platform and is implementing MANTL Onboarding & Account Opening and Alkami's Data & Marketing Solution. In the first six months following launch, Texoma's online banking transactions increased 8.9% from the same period a year earlier. Online banking's share of online, branch and phone transactions rose from 53.0% to 67.8%.
Positive
- Minor pointTexoma's expanded relationship encompasses Alkami's full Digital Sales & Service Platform, with additional solutions being implemented.
Negative
- None.
Key Figures
- Member adoption
- More than 50%
- Adopted the Platform within two weeks of launch
- Online banking transactions
- 8.9% increase
- First six months following launch versus the same period of the previous year
- Online banking transaction share
- 53.0% to 67.8%
- Share of online, branch and phone transactions
AI-generated analysis. How Rhea-AI works. Not financial advice.
Within two weeks of launching the new experience, more than
"Was it worth us converting to a new digital platform? Absolutely.
With Alkami's Digital Banking Platform now providing the foundation, MANTL Onboarding & Account Opening will support a more streamlined account opening journey, while Alkami's Data & Marketing Solution will help Texoma use member insights to deliver more targeted campaigns and personalized communications. With the Digital Sales & Service Platform, Texoma will connect key moments across the member lifecycle, from opening an account to managing finances and building a deeper relationship with the credit union. The expansion supports Texoma's goal of delivering the convenience and personalization members expect while preserving the local service and community focus that distinguish the credit union.
"Texoma is showing how a community-focused credit union can use a successful digital banking launch as a starting point for its evolving digital strategy," said Benjamin Conant, chief product and technology officer at Alkami. "We are excited to support Texoma as it expands toward the connected Digital Sales & Service Platform, helping the credit union build on that momentum as its digital strategy evolves."
To learn more about Anticipatory Banking and the Alkami Digital Sales & Service Platform, visit here.
About Alkami
Alkami provides a digital sales and service platform for
About Texoma Community Credit Union
Since 1953, Texoma Community Credit Union is a democratically controlled financial cooperative that serves Wichita County and 18 surrounding counties. Because it is "not-for-profit, not-for-charity, but for service," all income, after expenses and necessary reserves, is given back to our members in the form of lower fees, lower loan rates and higher deposit rates. Its mission is to build a community where everyone is given the tools to become RICH. (Ready, Independent, Charitable, and Happy). For more information, visit www.texomacu.com.
Media Relations Contacts
Vested
alkami@fullyvested.com
Marla Pieton
marla.pieton@alkami.com
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SOURCE Alkami Technology, Inc.
FAQ
AI-generated questions and answers. How Rhea-AI works. Not financial advice.
What is Texoma Community Credit Union adding through its expanded Alkami relationship?
Texoma is implementing MANTL Onboarding & Account Opening and Alkami's Data & Marketing Solution. Its Alkami Digital Banking Platform is already live, and the expanded relationship encompasses the full Digital Sales & Service Platform.
How quickly did Texoma members adopt Alkami's digital banking platform?
More than 50% of Texoma's members adopted the platform within two weeks of launching the new experience.