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City First Bank Partners with MANTL to Advance Its Nationwide Growth Strategy

With MANTL, City First Bank will be able to automate more than 85% of application decisions.

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partnership

Alkami Technology (ALKT) announced that City First Bank has selected MANTL Onboarding & Account Opening to modernize retail account opening. The Washington, D.C.-based bank has gone live with MANTL and will use its full suite across physical and digital banking channels.

City First Bank plans to use the technology to improve relationship managers' workflows and support expansion beyond its traditional footprint. Alkami expects the account opening platform to support the bank's nationwide customer acquisition and deposit growth.

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Positive

  • Minor pointCity First Bank has gone live with MANTL for retail account opening across physical and digital channels.

Negative

  • None.

Key Figures

Application decisions automated: More than 85%
Application decisions automated
More than 85%
MANTL account-opening capabilities described for City First Bank

Previous Partnership Reports

1 past event · Latest: May 19
Same Type 1 event
  1. May 19

    MANTL partnership

    24h Move
    -1.4%

    FVSBank's MANTL rollout cited sub-10-minute opening and automation of over 85% of application decisions.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

know your customer (kyc), anti-money laundering (aml), bank secrecy act (bsa), community development financial institution (cdfi)
4 terms
know your customer (kyc) regulatory
"including Know Your Customer (KYC)"
"Know your customer (KYC)" is the process financial institutions use to verify the identity of their clients before providing services. It helps prevent illegal activities like fraud or money laundering by ensuring the person they are dealing with is genuine. For investors, KYC offers reassurance that their transactions are protected and conducted with trustworthy parties.
anti-money laundering (aml) regulatory
"Anti-Money Laundering (AML)"
Anti-money laundering (AML) is the set of laws, checks and internal controls that financial firms and other regulated businesses use to detect and stop criminals from disguising illegal money as legitimate. Like locks and ID checks at an airport, AML systems track where money comes from and who is using it to reduce fraud, corruption and financing of crime. For investors, strong AML compliance lowers the risk of heavy fines, operational disruption and reputational damage that can hurt a company’s value.
bank secrecy act (bsa) regulatory
"Bank Secrecy Act (BSA) checks"
A law that requires banks and other financial firms to keep records, check identities and report suspicious transactions to help prevent money laundering, fraud and financing of crime. For investors it matters because firms that break these rules can face large fines, restricted operations and damaged reputations—similar to a business losing its driver’s license—so compliance affects a company’s risk profile and long‑term value.
community development financial institution (cdfi) regulatory
"As a Community Development Financial Institution (CDFI)"
A community development financial institution (CDFI) is a specialized lender—such as a bank, credit union, or loan fund—whose main purpose is to provide loans and financial services to low‑income neighborhoods, small businesses, and underserved people who often lack access to traditional banking. Think of it as a neighborhood-focused bank that blends a social mission with financial services; investors watch CDFIs for their potential combination of steady community-driven lending, government or philanthropic support, and impact-oriented returns that differ from mainstream commercial lenders.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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D.C.-based bank goes live with MANTL to expand customer acquisition, strengthen relationship banking, and support long-term growth

PLANO, Texas, Oct. 14, 2026 /PRNewswire/ -- Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a digital sales and service platform provider for financial institutions in the U.S., today announced that City First Bank has selected MANTL Onboarding & Account Opening to modernize its retail account opening across its physical and digital banking channels.

Alkami Logo

City First Bank will leverage the full omnichannel suite of MANTL solutions to create a more seamless account opening experience, equip relationship managers with more efficient workflows, and establish a scalable foundation for expanding beyond its traditional footprint. By implementing MANTL Retail Account Opening, the bank is investing in technology that supports sustainable growth while continuing to deliver the level of service its customers expect.

"At City First Bank, making banking accessible starts at the front door. Today that door is digital. Partnership with MANTL means our community can open an account in minutes from anywhere, without encountering obstacles," said Brian Argrett, president and chief executive officer at City First Bank. "It is a simple change that makes a huge difference in helping people save, grow, and build their financial future."

City First continues to lead with its mission at the forefront. As a Community Development Financial Institution (CDFI), Minority Depository Institution (MDI), Certified B Corporation, Public Benefit Corporation (PBC) and member of the National Bankers Association, City First Bank is reinforcing its commitment to investing in innovative technology like MANTL that expands financial access for the communities it serves throughout Washington, D.C., Los Angeles, and beyond.

As the bank continues expanding its reach, MANTL will help City First Bank reach more customers nationwide by delivering a modern account opening experience that preserves the personalized service that differentiates the institution.

"Today's financial institutions need technology that helps them grow relationships, expand into new markets, and create omnichannel experiences that differentiate their institution," said Benjamin Conant, chief product officer at Alkami. "City First Bank has a clear vision for growth while remaining deeply committed to its mission and the communities it serves. We're excited to partner with their team as they execute that vision with an omnichannel account opening experience that supports deposit growth, strengthens relationship banking, and positions the bank for long-term success."

With MANTL, City First Bank will be able to automate more than 85% of application decisions, including Know Your Customer (KYC), Anti-Money Laundering (AML), and Bank Secrecy Act (BSA) checks, as well as product setup, funding, and core booking, reducing manual intervention and increasing operational efficiency.

To learn how MANTL can transform your account opening process and empower your team, or to schedule a demo, click here.

To learn more about Anticipatory Banking and the Alkami Digital Sales & Service Platform, visit here.

About Alkami
Alkami provides a digital sales and service platform for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

About City First Bank
City First Bank offers a variety of commercial real estate loan products, services, and depository accounts that support investments in affordable housing, small businesses, and nonprofit community facilities located within underinvested neighborhoods. City First Bank is a Community Development Financial Institution, Certified B Corp, and a member of the Global Alliance of Banking on Values. The Bank and the City First network of nonprofits, City First Enterprises, Homes By CFE, and City First Foundation, represent the City First branded family of community development financial institutions, which offer a robust lending and deposit platform.

Media Relations Contacts
Vested
alkami@fullyvested.com

Marla Pieton
marla.pieton@alkami.com

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/city-first-bank-partners-with-mantl-to-advance-its-nationwide-growth-strategy-302907424.html

SOURCE Alkami Technology, Inc.

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What MANTL platform did City First Bank select from Alkami (ALKT)?

City First Bank selected MANTL Onboarding & Account Opening to modernize retail account opening across its physical and digital banking channels. The bank will use the full suite to support its planned expansion beyond its traditional footprint.

What will City First Bank be able to automate with MANTL?

City First Bank will be able to automate more than 85% of application decisions with MANTL. These include identity verification, anti-money-laundering and Bank Secrecy Act checks, as well as product setup, funding and recording accounts in the bank's core system.

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