NuMark Credit Union Selects Alkami to Power Its Digital Banking Platform
Rhea-AI Summary
Alkami Technology (Nasdaq: ALKT) has announced that Illinois-based NuMark Credit Union has selected Alkami's Digital Banking Platform to enhance its online and mobile banking services. The partnership aims to provide improved digital experiences for both retail and business banking members.
The implementation includes comprehensive online banking and ACH capabilities, featuring an intuitive interface. NuMark will also integrate Alkami Data & Marketing Solutions for advanced analytics and personalization. The platform's API and SDK integrations will enable NuMark to connect with third-party fintech providers, expanding their financial product offerings.
The partnership focuses on delivering seamless, personalized experiences and enhanced business banking capabilities. Notably, Alkami has received J.D. Power certification in 2024 and 2025 for providing "An Outstanding Mobile Banking Platform Experience."
Positive
- New client acquisition in the credit union sector
- Platform capabilities expansion through third-party fintech integrations
- Consecutive J.D. Power certifications in 2024 and 2025
Negative
- None.
Insights
Alkami adds NuMark Credit Union as a digital banking client, maintaining growth momentum while expanding product adoption across retail and business banking.
Alkami's partnership with NuMark Credit Union represents a continued execution of the company's growth strategy in the competitive digital banking solutions space. The implementation scope is particularly noteworthy as it spans both retail and business banking capabilities, indicating a comprehensive platform deployment rather than a feature set.
The adoption of Alkami's Data & Marketing Solutions is strategically significant as it enables NuMark to leverage advanced analytics for member personalization. In today's banking environment, data-driven personalization has become a critical competitive differentiator that directly impacts member retention and lifetime value metrics.
What stands out in this announcement is NuMark's utilization of Alkami's API and SDK integrations to connect with third-party fintech providers. This approach creates a platform ecosystem effect that typically results in higher client retention rates and expanded revenue opportunities over time. The platform approach allows credit unions like NuMark to remain technologically competitive without massive internal development resources.
The integration of business banking capabilities is particularly valuable, as business accounts typically generate higher transaction volumes and fee income compared to retail-only relationships. This positions NuMark to expand its commercial banking footprint while leveraging the same technology infrastructure.
Alkami's recent J.D. Power certifications in 2024 and 2025 provide third-party validation of platform quality, which serves as a meaningful competitive advantage in sales cycles against other digital banking providers like Q2, FIS, and Fiserv.
While the announcement doesn't disclose financial terms or NuMark's size metrics, this client acquisition demonstrates Alkami's continued ability to win business in its target market of forward-thinking financial institutions pursuing digital transformation.
Committed to innovation and member-centric solutions, NuMark Credit Union will enhance digital experiences for retail and business banking members
Consisting of rich online banking and ACH capabilities, NuMark aims to offer an intuitive and streamlined interface that caters to the evolving needs of its members. Additionally, the integration of Alkami Data & Marketing Solutions will empower NuMark with advanced data analytics and personalization tools, enabling the credit union to engage members with tailored financial solutions and timely insights.
"Our mission at NuMark is to enrich the financial lives of our members and provide financial services that meet the demands of their busy lives," said Michelle Balog, president and chief executive officer at NuMark. "As digital banking continues to evolve, we recognize the need to deliver a more seamless, personalized experience. Our partnership with Alkami allows us to leverage innovative technology to enhance our members' experience, support financial wellness, and expand our business banking capabilities. We are excited about the opportunities this brings to our members and the communities we serve," she continued.
Alkami's expansive API and SDK integrations will enable NuMark to seamlessly connect with third-party fintech providers, further expanding the credit union's ability to deliver best-in-class financial products and services. The platform's business banking capabilities also position NuMark to better serve local businesses with comprehensive and efficient financial solutions.
"NuMark is dedicated to elevating the banking experience for its members, and we are thrilled to support them on this journey," said Taylor Adkins, vice president, product management at Alkami. "Our Platform will empower NuMark with the tools needed to drive digital transformation, enhance member engagement, and foster long-term financial success."
To learn more about Alkami's Digital Banking Platform, visit here.
Alkami has been certified by J.D. Power in 2024 and 2025 for providing "An Outstanding Mobile Banking Platform Experience."1
About Alkami
Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in
About NuMark Credit Union
NuMark Credit Union is a not-for-profit financial cooperative that has been serving those who live or work in
Media Relations Contacts
Vested
alkami@fullyvested.com
Marla Pieton
marla.pieton@alkami.com
__________________________________ 1 J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/awards. |
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SOURCE Alkami Technology, Inc.
FAQ
What features will NuMark Credit Union gain from Alkami's Digital Banking Platform (ALKT)?
How will the Alkami (ALKT) partnership benefit NuMark Credit Union's business banking services?
What certifications has Alkami (ALKT) received for its mobile banking platform?
How will Alkami's Data & Marketing Solutions enhance NuMark's member services?
