Tier One Credit Union Selects Alkami for Digital Banking

Rhea-AI Summary

Alkami Technology (Nasdaq: ALKT) has secured a significant partnership with a top 20 U.S. credit union for digital banking services. The engagement will serve over 350,000 users across retail and business banking platforms, adding to Alkami's 1.3 million digital user implementation backlog as of June 30, 2025.

The partnership includes a comprehensive adoption of Alkami's Data & Marketing Solution. With this addition, Alkami now serves five of the top 20 credit unions and maintains its position as the leading digital banking provider in credit union market share. The company reports strong growth in its product adoption, with one-third of Digital Banking clients and 13 of the last 14 new clients subscribing to their Data & Marketing Solution. Their Positive Pay & ACH Reporting solution is projected to increase client launches by over 50% year-over-year.

Positive

• Secured partnership with a top 20 U.S. credit union adding 350,000+ users
• Strong product adoption with one-third of clients using Data & Marketing Solution
• Positive Pay & ACH Reporting solution projected to grow client launches by over 50%
• Maintains leadership position in credit union market share
• Received J.D. Power certification for outstanding mobile banking platform in 2024 and 2025

Negative

• None.

Insights

Enterprise SaaS Analyst

Alkami secures major credit union win, growing backlog to 1.3M users while expanding product adoption across its financial technology ecosystem.

This top 20 credit union win represents a significant customer acquisition for Alkami, adding minimum 350,000 users to their already substantial 1.3 million digital user implementation backlog. The comprehensive nature of this deal is particularly noteworthy, as it includes both retail and business banking platforms plus virtually the entire Data & Marketing Solution suite.

What makes this win strategically valuable is how it strengthens Alkami's position in the credit union sector, now serving five of the top 20 credit unions while maintaining their leadership as the top digital banking provider based on enrolled mobile users according to FI Navigator's data.

The press release reveals strong cross-selling momentum in Alkami's product ecosystem. Their Data & Marketing Solution, which helps financial institutions launch personalized marketing campaigns more efficiently, now has adoption from approximately one-third of their Digital Banking clients and 13 of their last 14 new clients. Meanwhile, their Positive Pay & ACH Reporting solution is on track to increase client launches by more than 50% compared to last year, currently serving over 600 financial institutions.

These metrics demonstrate Alkami's effective land-and-expand strategy, where they secure initial banking relationships and then cross-sell additional high-value services. The consecutive J.D. Power certifications for their mobile banking platform in 2024 and 2025 further validate their product quality and market position in the competitive financial technology landscape.

Engagement includes both retail and business banking

PLANO, Texas, Aug. 11, 2025 /PRNewswire/ -- Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based digital banking solutions provider for financial institutions in the U.S., today announced a top 20 credit union in the U.S. selected Alkami as its digital banking partner, encompassing both retail and business banking with a minimum of 350,000 users. This adds to Alkami's 1.3 million digital user implementation backlog as of June 30, 2025. The engagement includes virtually the entire suite of Alkami's Data & Marketing Solution, marking one of Alkami's most expansive product adoptions to date. With the addition of this client, Alkami now serves five of the top 20 credit unions and remains listed as the top digital banking provider in credit union market share based on the number of enrolled mobile users by FI Navigator, a leading U.S. banking vertical data and analytics company.

"This is a new milestone for Alkami that underscores the value of what modern digital banking can deliver at scale," said Alex Shootman, chief executive officer at Alkami. "Our Digital Sales & Service Platform continues to demonstrate its ability to grow with the needs of the market—from regional community financial institutions to the largest banks and credit unions in the country. Sixteen financial institutions are now under contract to fully leverage the value of our modern banking platform—combining Onboarding & Account Opening, Digital Banking, and Data & Marketing."

Shootman continued, "We continue to be pleased with growth and adoption among Alkami's products. Alkami's Data & Marketing Solution helps financial institutions accelerate time-to-market and return-on-investment for personalized marketing campaigns. Approximately one-third of Alkami's Digital Banking clients under contract and 13 of our last 14 new clients also subscribe to Alkami's Data & Marketing Solution. In addition, our Positive Pay & ACH Reporting solution continues to thrive and is on pace to increase client launches by more than 50% compared to last year. Today, more than 600 financial institutions currently utilize Positive Pay & ACH Reporting, enhancing our relationships with a wide range of banks and credit unions."

Alkami's recent success and growth affirm its leadership position as the digital banking partner of choice for financial institutions ready to modernize and execute on Anticipatory Banking through sales and service channels. 

To learn more about Alkami's Solutions, visit here.

To read more customer success stories, visit here.

Alkami has been certified by J.D. Power in 2024 and 2025 for providing "An Outstanding Mobile Banking Platform Experience."¹

About Alkami
Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, onboarding and account opening, payment security, and data and marketing solutions. To learn more, visit www.alkami.com.

Media Relations Contacts
Vested
alkami@fullyvested.com 

Marla Pieton
marla.pieton@alkami.com 

_____________________________________________________________________________________________________________________ 1J.D. Power 2025 Mobile App Platform Certification Program℠ recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/awards.

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SOURCE Alkami Technology, Inc.

FAQ

What is the significance of Alkami's new credit union partnership?

The partnership adds over 350,000 users to Alkami's platform and represents one of their most expansive product adoptions, including their full Data & Marketing Solution suite.

How many digital users are in Alkami's implementation backlog as of June 2025?

Alkami has 1.3 million digital users in their implementation backlog as of June 30, 2025.

What percentage of Alkami's recent new clients subscribe to their Data & Marketing Solution?

13 out of their last 14 new clients (approximately 93%) subscribe to Alkami's Data & Marketing Solution.

How many top 20 credit unions does Alkami now serve?

Alkami now serves five of the top 20 credit unions in the United States.

What growth is expected for Alkami's Positive Pay & ACH Reporting solution?

The solution is projected to increase client launches by more than 50% compared to the previous year, with over 600 financial institutions currently using the service.